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Reviews of Hôtel La Résidence Lyon

3 out of 5
Hôtel La Résidence Lyon
18 Rue Victor Hugo, Lyon, Rhone

Reviews

8.2

Very Good

Rating 10 - Excellent. 269 out of 892 reviews" "
Rating 8 - Good. 441 out of 892 reviews" "
Rating 6 - Okay. 145 out of 892 reviews" "
Rating 4 - Poor. 27 out of 892 reviews" "
Rating 2 - Terrible. 10 out of 892 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Sudarshan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very centrally located with good access to the metro and other means of transportation. The road outside usually didn't have vehicles so was good for walking and taking a stroll. The room was spacious with a good shower and other facilities.

6/10 Okay

Hokkun

nice location, hotel is not so good.
Stayed 2 nights in Mar 2024

10/10 Excellent

S

Liked: Property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Valliappa

Liked: Property conditions & facilities
Convenient and good value for money
Stayed 5 nights in Dec 2023

4/10 Poor

MARTIN

Stayed 1 night in Nov 2023

10/10 Excellent

Wei

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel's location just can't be better, close to everything. Next time I travel to Lyon, will definitely choose this hotel to stay.
Stayed 4 nights in Nov 2023

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Ethel

Stayed 3 nights in Oct 2023

8/10 Good

Erica

Liked: Cleanliness, staff & service, property conditions & facilities
Was happily surprised by my stay. I thought I had booked a budget night, but exceeded my expectations. Great sized room, good location, only minor thing was at times could hear noise from outside or other rooms, but not super problematic.
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Sarah

Stayed 1 night in Sep 2023

6/10 Okay

Julie

Traveled with family
Liked: Cleanliness
The location was excellent!
Stayed 2 nights in Sep 2023

10/10 Excellent

Caron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff
Stayed 2 nights in Sep 2023

10/10 Excellent

David

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Receptionist often seemed overwhelmed. Not his fault, just a lot for one person to do. Otherwise very helpful. Nice room, great bathrooms and television. Perfectly located. Thanks
Stayed 1 night in Sep 2023

8/10 Good

adele

Liked: Cleanliness, staff & service, property conditions & facilities
Miss information about taxi. To the train station much less than quoted at hotel. I told the taxi driver he said thank you that is why they don’t get many calls.
Stayed 3 nights in Sep 2023

10/10 Excellent

Derek

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pricey, but beautiful view.
Stayed 2 nights in Aug 2023

10/10 Excellent

liwis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023

8/10 Good

Sam, San Gabriel

Traveled with family
Liked: Staff & service
The hotel was centrally located in the heart of Lyon, everything was walking distance, many shops and restaurants are just downstairs. The hotel room was nice inside, AC worked really well. The hallway smelled like smoked and the stairway was dirty. The shower was very small, better just removing the door and put a shower curtain. The glass door would open leaving water in the bathroom. Aside from those issues, I would stay here again.

10/10 Excellent

Karen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The perfect location for exploring Lyon. The hotel is dated, but clean and very comfortable. The staff at reception are very helpful.
Stayed 1 night in Aug 2023

8/10 Good

Leyla

Traveled with family
Liked: Cleanliness, staff & service, amenities
This property was clean and comfortable and in an excellent location. We were close to the transport links and able to walk to most places. The room was not completely as it was in the photos, but we were very happy anyway.
Stayed 2 nights in Jul 2023

10/10 Excellent

Judi

Stayed 3 nights in Jul 2023

8/10 Good

Thomas

Liked: Cleanliness, staff & service
Convenient location. Room is quite small but clean. Staff is friendly.
Stayed 5 nights in Jul 2023

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
It was lovely to stay in a property with character in the very centre of Lyon. The room had air-conditioning. The downside was no bar or restaurant (except for breakfast), no porterage and the TV only had French channels.
Stayed 1 night in Jul 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lyon stay
Centrally located hotel in pedestrian street near Place Bellecour. Nice breakfast and friendly staff. Walking distance from old town and many restaurants and rail transport. Would stay again. Large room , good value
Stayed 3 nights in May 2023

10/10 Excellent

NELSON

Stayed 2 nights in Jul 2023

8/10 Good

David

Stayed 1 night in Jul 2023

8/10 Good

Amber

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The neighborhood had a lot of graffiti on the walls and trash on the streets. The hotel is not the main picture. Staff was very friendly and the rooms were clean.
Stayed 1 night in Jun 2023

6/10 Okay

Gian Paolo

Stayed 6 nights in May 2023

10/10 Excellent

Jer

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Cute little room, awesome location. Beautiful city, amazing food and drink. Metro is a short walk away, several bakeries nearby. Overlooks a fairly quiet, vehicle free street.
Stayed 2 nights in May 2023

10/10 Excellent

Benny

Liked: Cleanliness, staff & service, property conditions & facilities
The staff went over and above to make sure i was to get around town including speaking French to make restaurant reservations.
Stayed 2 nights in May 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2023

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was big had a fridge and they let us check in early.
Stayed 2 nights in May 2023

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good room in a great location.
For a quick trip to Lyon, this hotel can't be beat for this price. Location is wonderful, 1/2 block off the Place Bellecoeur, with the tourist info office and great metro connections. Staff was friendly, room was clean and comfortable. Would definitely stay again.
Stayed 2 nights in May 2023

10/10 Excellent

Roberta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great position
Great location, in the centre. Room was facing the street and it was a lovely view from the 4th floor. Breakfast was great from cereal to different cheese and ham and also hot breakfast and friendly staff. Phil , young guy gave us advice where to go and place to eat. The photo was taken from our balcony. Thanks
Stayed 2 nights in Apr 2023

10/10 Excellent

Lesley

Stayed 2 nights in Apr 2023

10/10 Excellent

inge

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel in central location friendly staff
great hotel in central location friendly staff. We had s comfortable 2 night stay with all we needed. Just the cover photo used is not the property -- although the hotel front looks decent, there is no issue.
Stayed 2 nights in Apr 2023

10/10 Excellent

Mauretta

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was fantastic. Great location.
Stayed 4 nights in Mar 2023

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, amenities
Great
Stayed 1 night in Mar 2023

10/10 Excellent

Anneke

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staff were professional and helpful. Spacious room. Great breakfast as well! I would go back for sure.
Stayed 2 nights in Jan 2023

10/10 Excellent

John, Anderson

Stayed 1 night in Jan 2023

10/10 Excellent

JEFFREY

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

8/10 Good

Benjamin

Business traveler
Liked: Staff & service, property conditions & facilities
Thé room we had was not really reflecting the picture, our was probably older..
Stayed 2 nights in Sep 2022

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property, a little hard to find and older building but the stay was comfortable
Stayed 2 nights in Sep 2022

8/10 Good

Lyle

Traveled with family
Liked: Staff & service
Good stay. Most reviews have it right. Great location, a bit tired and in need of new pillows with a friendly staff. Some rooms are still in need of renovation but I would stay here again
Stayed 1 night in Aug 2022

8/10 Good

Delphine

Liked: Cleanliness
Stayed 1 night in Aug 2022

10/10 Excellent

Bradley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great character building, right in the center of lots of things to see and do
Stayed 1 night in Aug 2022

10/10 Excellent

George

Stayed 1 night in Aug 2022

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and value!
Hotel has ac which was terrific in the 39 celsius heat of Lyon. Bed, room were fine. Location was close to the major attractions of the city. Would stay again.
Stayed 1 night in Aug 2022

10/10 Excellent

Serj

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing value
Great room, amazing location, amazing value! Staff was very nice and held our luggage for early check in and late check out. Room very clean and cozy. Id stay here again
Stayed 1 night in Jul 2022