Ratings based on 52 Verified Reviews

They paid and stayed. We double-checked.
3.1 out of 5
71% of guests recommend
3.5 Room cleanliness
3.8 Service & staff
3.0 Room comfort
2.9 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

A Radisson - by name only.

Posted Nov 14, 2013
Pros: Staff were great.
Cons: Decor and general upkeep of the place. Prices of food and drink could be lowered, and quality improved.
I have stayed in many of the Radisson Blu hotels and typically they are of a high standard with reasonably priced food and drink (by hotel standards). This one however, is quite run down and antiquated. Not what I have come to expect from the chain. Poor paint jobs, old fashioned amenities for example, still a cathode tube TV! The whole experience felt very 1980's. Onto food. The food, what what was served, was very overpriced. For example, a tiny portion of foi gras set me back over 25Euros. The quality wasn't even that great. On a plus note, the staff were extremely helpful and friendly. Anything that was asked of them was done and done to a high standard. Indeed, the staff were the only asset that was visibly normal for a Radisson Blu hotel. Although basic, the room was clean and tidy. Housekeeping were in every day to ensure that it stayed that way. In conclusion, the hotel is generally over priced, and not representative of the Radisson Blu chain. Food was poor and over priced, rooms and decor were vintage; decorated in an 80's style, but the staff were a genuine asset to the place. I probably wouldn't choose to stay here again given a choice.
3 out of 5
by Kat from California

Very old hotel called "The Crayon" by the French.

Posted Nov 5, 2013
I was disappointed when I went to take a bath their was two long black hair in the tub from the housekeeping staff or the previous guest. The hotel staff were very efficient. The lobby appeared spacious with several areas for meetings. The room was rather "tattered", carpet lifting, walls scratched by luggage, wall paper peeing, etc. The Radisson Blue is in an excellent area, by a large shopping mall with many restaurants, however, we extended our stay in France with on day in Lyon, not realizing, there were very few facilities open. So our last meal in Paris was at a "HD" burger place (Happy Days) with a back to the 50's in America flair! It was cute and met our needs!
3 out of 5
Recommended
for Everyone
by Gordon from Oxford, UK

Rather tired corporate hotel in a tatty 70s area

Posted Sep 2, 2013
Pros: Secure parking was available.
Cons: The refurbishment will help. A simple, cheaper breakfast would be good.
Location: Next door to the Lyon auditorium, so good for classical music buffs. Short walk to the Halles Paul Bocuse (covered market) for great food.
I chose the Radisson Blu as I had had excellent experiences at other of their hotels, and thought the Lyon hotel would be a comfortable base. The hotel is due to close for refurbishment in January 2014, and it is well overdue - the rooms are small, the airconditioning is noisy and ineffective, and the decor is generally tired. The location was OK but not perfect - a tram stopped outside, and it wasn't far from helpful bus routes. We also walked into town on occasion. Breakfast was expensive, and not particularly tasty.
5 out of 5
Recommended
for Everyone
by A verified traveler from England

Fantastic views

Posted Sep 1, 2013
Pros: Fantastic views, good position.
Cons: Car parking information/directions.
Rooms and views fantastic. Unfortunately unable to dine as restaurants closed for holidays! Parking a little hairy - needed better directions from hotel porter. Enjoyed our nights stay.
2 out of 5
Recommended
for Personal Event
by KJ LeBlanc from Louisiana

close to family friends

Posted Aug 31, 2013 on Hotels.com
overall B+ every thing was fine, except the air conditining didn't work very well. It was very hot in Lyon France. The room was large, view from every room is great. (1st floor starts on the 32nd floor), bathroom in the room, was clean. The staff went out the way to help.
4 out of 5
Recommended
for Everyone
by Ian from Perth, Australia

Good hotel in Lyon

Posted Aug 29, 2013
Pros: We liked the location and it was a large comfortable room.
Location: The location was close to the railway station and within walking distance of central Lyon.
The hotel was in a convenient location, close to the train station and within walking distance of everything in the central part of the city. The room was good, quite large, good condition and our room was on the 36th floor so the view was excellent. The bathroom was clean and modern. The outside of the hotel was nothing flash, a very tall modern building, but that doesn't matter.
2 out of 5
by A verified traveler

Average for Radisson Blu

Posted Aug 28, 2013
I was very disappointed by the state of the rooms. For a four star hotel I would expect a higher level of decor and facilities. I suspect that this is a recent purchase for Radisson and that there is a refit on the way to pull it into the brand level of quality. the views were good but the hotel very dated.
4 out of 5
Recommended
by Azim from London

ok for an hotel. not worth 4*...

Posted Aug 28, 2013 on Hotels.com
Good loxation, clean rooms, good services... but i was expecting a bit more from a 4*
2 out of 5
Recommended
by Janet M from Peoria, IL

Wait until after hotel renovation

Posted Aug 10, 2013 on Hotels.com
I'm sure the Radisson Blu is a wonderful hotel, but the HVAC throughout the hotel was not functioning in early August 2013. The concierge was extremely helpful - was the most helpful I've ever experienced. Views from the 32 and above floors are breathtaking. Unfortunately, due to HVAC issues, I'd recommend waiting to visit until after renovations, scheduled to begin in 2014.
4 out of 5
Recommended
for Overnight Stay Before Destination
by Mel from Lyon

Great location

Posted Aug 3, 2013 on Hotels.com
My stay at the hotel was good, there was a time where water was unavailable but I suspect this may have been due to the building being under refurbishment and the plumbing being disrupted. Location right next to Part Dieu is ideal.