Ratings based on 109 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
94% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Sydney

Villa Florentine

Posted Sep 20, 2014
Pros: The beautiful location and the excellent service along with the fantastic restaurant
Cons: Bathroom was small and shower was in the bathtub however showerhead was handheld and could not be put up as a showerhead
Location: Located on a hill in old Lyon overlooking the city with magnificent views. Short walk to everything
When you arrive you are greeted by very welcoming staff along with an aperitif and snack on the terrace overlooking stunning Lyon The restaurant, Terraces of Lyon, is a 1 star Michelin with chef Davy Tissot. We enjoyed a sumptuous degustation dinner that was again well serviced. .Room was a one bedroom; very clean and bed very comfortable
4 out of 5
Recommended
for Couples
by Rabfrom London

Fabulous

Posted Sep 8, 2014 on Hotels.com
Villa Florentine is in a wonderful position, overlooking the whole city, though as a consequence you have to walk up steep steps or road to reach it. It's a gorgeous place, with ever-charming staff, and our room, though the window was quite small, had a great view and the bed, room and bathroom were lovely. Also the Terrasses de Lyon restaurant is marvellously situated and the food is brilliant. We loved the pool, and there are so few rooms that it was always nearly empty.It's expensive, but worth it.
5 out of 5
Recommended
by Arve Paulsenfrom Kolbotn

Fantastic service

Posted Jun 30, 2014 on Hotels.com
The manager on duty gave us a warm, personal welcome as soon as we entered the lobby, and that hospitality followed us through the entire stay. A short walk uphill, this hotel has a superb view over Lyon. The outdoor swimming pool and jacuzzi enjoy the same view. All staff were extremely helpful, on the alert, showing a keen interest in making their guests feel welcome. Definitely our best hotel stay on a long time.
4 out of 5
Recommended
for Getaway With Friends
by Lena & Erik

Posted Jun 25, 2014 on Hotels.com
Ett charmigt 5-stjärnigt hotell, hade dock lite högre förväntningar. Rum 2 som vi bodde i hade en stor terrass men själva rummet kändes lite kalt. Våra vänner bodde på rum 7 och deras rum kändes mer ombonat. Betyget för renligthet dras ned pga myror på rummet och hårstrån i badkaret. Föredrar frukostbuffét framför bordsservering av frukost.
5 out of 5
Recommended
by A verified traveler

Tout simplement exceptionnel !

Posted Jun 20, 2014 on Hotels.com
Parfait pour notre nuit de noces !!!!!
5 out of 5
Recommended
by Prof Hfrom Missouri, USA

Wow...just wow!

Posted May 21, 2014 on Hotels.com
What an incredible surprise tucked away in the hills above Lyon....this former convent has a history covering centuries. Superb staff, a secluded private patio overlooking the old city and unmatched charm make this a "must see" destination. We fully intend to return in the near future.....
Comment from Hotel Management
Aug 16, 2014 by relations clients, Hotel Management
It is with great pleasure that I read your comment. satisfaction of your stay in our establishment is our team’s greatest reward! I hope we have the pleasure to welcome you again. Kind regards Gilles Cotillard Hotel Manager
5 out of 5
Recommended
by Martinfrom London

Outstanding service in a stunning hotel

Posted May 12, 2014 on Hotels.com
Absolutely fantastic stay at the Villa Florentina. The hotel is in a stunning building and the help and warm welcome made the stay perfect. Our room had a terrace which overlooked the City and it was warm enough to have breakfast. Great restaurant. Looking forward to returning soon.
Comment from Hotel Management
Aug 16, 2014 by relations clients, Hotel Management
Thank you for taking the time to post your review following your stay at the Villa Florentine. I am pleased to read that you enjoyed our property. We look forward to welcoming you again. Kind regards Gilles Cotillard Hotel Manager
5 out of 5
Recommended
for Everyone
by Amyfrom Seattle, WA

Excellent service with a great restaurant

Posted May 4, 2014
Pros: Very helpful staff and warm welcome with nice drink at the check-in.
Cons: Our first room had hardwood floor. We don't think hardwood floor was a good idea for the hotel. Perhaps salt & pepper with eggs at breakfast.
We really enjoyed our stay at Villa Florentine. All staff were very kind and spoke English and tried to help us whenever we need some assistance. We also had a really wonderful dinner at their restaurant. A little bit expensive, but every dish was perfect and really tasty. Only problem we had was a noise in the room. Somehow we heard lots of foot steps when we tried to relax after we checked in so we asked them if we could change the room and they gave us another room, but that room was facing the road instead of the hillside and when we opened the double windows and tried to get some fresh air, traffic noise was a little annoying. However, it didn't bother during the night since windows were closed. They had great breakfast with lots of choices with smoked salmon and eggs. Not buffet style, but they prepare as we ordered and they charge 25 euro including coffee and juice so we thought very reasonable. Their outside hot tub was very nice, too. They left plenty towels on the pool side. Overall, we really liked this hotel.
Comment from Hotel Management
Jun 10, 2014 by relations clients, Hotel Management
Thank you for taking the time to post your review following your stay at the Villa Florentine. Your different comments are duly noted. I am pleased to read that you enjoyed our hotel. I hope we have the pleasure to welcome you again. Kind regards Gilles Cotillard Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location overlooking the city

Posted Apr 22, 2014
Pros: service, location
Cons: spa is too far away from the pool area - would be good if located together
wonderful relaxing stay - excellent staff, clean quiet rooms - hot tub with great view over St. Jean..
Comment from Hotel Management
Jun 10, 2014 by relations clients, Hotel Management
I’m pleased to read, you try in our hotel relaxation. We hope having the pleasure to see you again. Kind regards. Gilles Cotillard Hotel Manager
5 out of 5
Recommended
for Couples
by Hildefrom Hasselt

Super

Posted Apr 20, 2014 on Hotels.com
Super hotel , wel veel trappen (222) tot in de oude stad, goed voor de conditie :-) ... Supplement voor verjaardag werd er gezorgd voor n junior suite .. Fantastisch
Comment from Hotel Management
Aug 16, 2014 by relations clients, Hotel Management
I am very pleased to read that you enjoyed the view and situation of the Villa Florentine. I'm looking forward to seeing you again. Kind regards. Gilles Cotillard Hotel Manager