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Reviews of Fletcher Hotel-Restaurant De Burghoeve

3 out of 5
Fletcher Hotel-Restaurant De Burghoeve
Broekhem 134, Valkenburg aan de Geul

Reviews

6.4
Rating 10 - Excellent. 9 out of 115 reviews" "
Rating 8 - Good. 41 out of 115 reviews" "
Rating 6 - Okay. 32 out of 115 reviews" "
Rating 4 - Poor. 25 out of 115 reviews" "
Rating 2 - Terrible. 8 out of 115 reviews" "

7.0/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

5.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Kristian

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
AVOID!!!! There was no parking on site dispute it being advertised as including onsite parking. We asked to check out a day earlier to stay somewhere else and they agreed to a refund for the last night but I’m still waiting!!! AVOID
Stayed 4 nights in Jul 2023

2/10 Terrible

Joyce

Stayed 19 nights in Jul 2022

10/10 Excellent

Emmanuel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

NW

Liked: Cleanliness, staff & service, room comfort
Just the basics
The hotel room was small, basic and outdated, but it was comfortable and met our needs. The breakfast was also basic but good. If you're just looking for reasonably prices place to sleep and have a breakfast then this is a good option.
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, amenities
Even though we were staying at hotel, the restaurant didn’t have anything that was on the menu for lunch, and closed at 7.30 in the evening. If you didn’t book a table you weren’t fed. Breakfast was fine room was adequate.
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Sportive April
Needed a hotel for the Amstel Gold weekend. The location is about 20 minutes walk into the centre of Valkenburg and the Cauberg. They had a secure storage shed for bikes. Breakfast was fine, the service was very welcoming. Perhaps ask for a room not facing the road or near the staircase as if you are a light sleeper you might struggle to get a good rest. Rooms are basic but comfortable and clean.
Stayed 2 nights in Apr 2019

8/10 Good

Sean

Liked: Cleanliness, staff & service
Decent hotel for a decent price
Decent hotel for the price. An easy 20 minute walk from Valkenberg. The decor was dated but everything was clean. Staff were friendly and the breakfast was pretty good.
Stayed 2 nights in Sep 2018

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just great
Very nice hotel and helpfull staff. Free parking and breakfast were a nice touch. Thank you!
Stayed 2 nights in Jul 2018

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for passing-through trip!
Very quiet and peaceful location. Staff was extremely friendly and welcoming! Breakfast was typically Dutch, good strong coffee and enough to choose from. It was great because I was only passing through, if I needed to stay for more days I would have chosen a larger room.
Stayed 1 night in Jul 2018

6/10 Okay

Yvonne, Newhall

Liked: Cleanliness, room comfort
Enjoyable hotel even though room could use update
The hotel was in a great location. The hotel's common areas were very nice. The bedroom needed some updating. Hotel's breakfast was wonderful to start our walk in the surroundings.

6/10 Okay

Easter

Liked: Cleanliness
Disliked: Room comfort
Family hotel for holidays to spend with family only, not for travelers
Generally good level with very nice location on the hill just on the outskirts of the Maastricht city. Some defects we found: - The parking is not enough, many car's guest must be parked on the way. - The elevator was out of service full time. - The key of the door does not always work. Some hotel excellent services are guaranty like breakfast, which was included in the room price. Receptionist gentleman very kind and professional.

6/10 Okay

Monique

Traveled with family
Liked: Staff & service
Als budget belangrijk is, dan is dit zeker een prima hotel. Kamer was schoon. Hotel is een beetje outdated qua interieur.
Stayed 3 nights in Feb 2024

8/10 Good

Lia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2024

4/10 Poor

martin

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Meerdere zaken sterk verouderd. Meerdere faciliteiten niet beschikbaar. Na 21.00 uur geen personeel meer. 's Avonds moeilijk koffie te krijgen. Reclame voor koffiedeal; maar die is er niet.
Stayed 2 nights in Feb 2024

8/10 Good

Miranda

Traveled with partner
Zeer verouderd. Rotte raamkozijnen. Te warm op kamer doordat er verwarmingsbuizen door lopen. Lamp stuk. Oude bruin betegelde badkamer. Gehorig. Wiebelige steile trap naar kamer. Kamer ging niet op slot. Kregen sleutel na 15:00 maar kamer werd nog schoongemaakt. Hotel heeft geen kok dus restaurant geslote. Ontbijt super. Ligging op loopafstand van centrum.
Stayed 1 night in Feb 2024

6/10 Okay

Michel

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Flemming, Frederiksvaerk

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2023

8/10 Good

Arie

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Het ontbijt was goed verzorgd! Het personeel heel vriendelijk en gastvrij. De bedden lagen heerlijk. Er was van te voren aangegeven dat er beperkte parkeermogelijkheid was. In principe was het alternatief vanaf 18.00 uur prima! Eén opmerking: kijk aan het eind van de dag of de bezoekers hun auto goed op het terrein van het hotel neer gezet hebben. Wij hadden geen waterkoker of koffiezetapparaatje op de kamer, maar misschien had dat met de prijs te maken. Hoe meer je betaald hoe meer comfort.
Stayed 2 nights in Sep 2023

6/10 Okay

Jens

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Restaurant er lukket
Det er for dårligt at man ikke forud har fået at vide at restaurant er lukket.
Stayed 1 night in Sep 2023

8/10 Good

Andre

Kamers zijn wat oud maar de rest van het hotel is prima. Restaurant en ontbijt heel goed.
Stayed 3 nights in Sep 2023

2/10 Terrible

Rico

Stayed 1 night in Sep 2023

10/10 Excellent

Magdalena

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good. Very nice personel.
Stayed 2 nights in Aug 2023

10/10 Excellent

Ada

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We hebben een plezierige tijd gehad in de Burghoeve. In het bijzonder de medewerkers willen we daarvoor bedanken. Er kon een ontbijtpakket voor ons geregeld worden omdat we vroeg moesten starten voor de Heuvelland vierdaagse. De behandeling was erg vriendelijk en behulpzaam.
Stayed 3 nights in Aug 2023

4/10 Poor

Trudy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2023

6/10 Okay

Denise

Liked: Staff & service
Disliked: Property conditions & facilities
De parkeerplaats is te klein. En moeilijk met parkeren. De kamer erg warm. Geen hangers. Verf bladdert
Stayed 4 nights in Aug 2023

4/10 Poor

Thea

Stayed 3 nights in Aug 2023

10/10 Excellent

Lisbeth

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023

8/10 Good

Jos

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023

4/10 Poor

Rudolf RP

Business traveler
Is echt eenvoud hotel wat nodig een stevige opknap beurt nodig heeft. Personeel aardig en ontbijt ook goed.
Stayed 1 night in Jul 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

10/10 Excellent

Marnix

Liked: Cleanliness, staff & service, property conditions & facilities
Prima hotel. Prijs kwaliteit verhouding is ook goed. Heerlijk ontbijt en vriendelijk personeel.
Stayed 1 night in Jul 2023

8/10 Good

Bram

Stayed 1 night in Jul 2023

6/10 Okay

Verified traveler

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

8/10 Good

Dolf

Stayed 1 night in Jun 2023

6/10 Okay

Kim

Stayed 2 nights in Jun 2023

8/10 Good

Jan

Traveled with family
Liked: Cleanliness, staff & service
Hotel ophold.
Alt i alt et hyggeligt lille hotel, hyggelige gårdhaver. Der var pænt og rent over det hele. De havde en fantastisk værtinde, altid smilende og hjælpsom og som kunne trylle lidt med nogle varme sandwichs, da vi ankom senere end beregnet. Aftensmaden var ikke noget at råbe hurra for, men morgen buffet var fantastisk. Restaurant lukker tidligt, regn med 20:30. Stedet er nok mest beregnet til ældre publikum, der går tidligt i seng. Stedet er populært for cykelentusiaster.
Stayed 3 nights in May 2023

4/10 Poor

Géke

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in May 2023

8/10 Good

Alexander

Traveled with group
Liked: Cleanliness, staff & service, amenities
Prima hotel randje Valkenburg. Goed bed, goed ontbijt. Kamers/ badkamers wel wat gedateerd en parkeerplaats is beperkt.
Stayed 2 nights in Apr 2023

10/10 Excellent

Staffan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

6/10 Okay

Nancy

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Zeer oude kamer. Wel goed ontbijt.
De kamer was echt heel oud en heel erg klein. Kon net langs de kast om baar bed te gaan. En de andere kant ooknerg krab vanwege de wastafel midden in de kamer. De vloerbedekking in de kamer was zo smerig vol vlekken. En heel veel vocht in de kamer. Deze kamer stond niet op de foto toen ik ging boeken. Maar ze mogen wel goed opgeknapt worden!!! Het bed lag goed. En het ontbijt was ook perfect. Ook erg weinig parkeerplaats bij het hotel.
Stayed 1 night in Apr 2023

8/10 Good

Arnold

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2023

4/10 Poor

Elske

Stayed 1 night in Mar 2023

8/10 Good

Marijke

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Goed ontbijt, vriendelijk personeel maar de kamers en badkamers zijn zwaar gedateerd en hebben echt een giede opknapbeurt nodig!
Stayed 1 night in Mar 2023

2/10 Terrible

Gilbert

8/10 Good

Anna

Traveled with partner
Liked: Cleanliness
De ontbijtmevrouw was een kattekop toen we per ongeluk in de verkeerde ruimte terecht kwamen gilde ze dst we wegmoesten, wat een toon, heel jammer

8/10 Good

Friedlind

Stayed 1 night in Dec 2022

8/10 Good

hilde

Liked: Staff & service
Stayed 1 night in Oct 2022

4/10 Poor

Lisa

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
De accommodatie moet dringend worden vernieuwd. Zeer vochtige kamer, schimmel in de badkamer, doorliggende bedden, deuren kapot,… Ondanks dit toch vriendelijk personeel.
Stayed 1 night in Sep 2022

4/10 Poor

Arie

Liked: Staff & service
Mooie locatie, maar een heel simpele kamer met een toilet en douche die moeilijk te gebruiken is, en de kamer met achterstallig onderhoud met vlekken in de vloerbedekking…vies dus! De prijs voor deze kamer is veel te hoog!
Stayed 1 night in Sep 2022

8/10 Good

Albertje

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Buitenkant zier er goed uit, binnenkant erg verouderd,vooral de kamers mogen wel gerenoveerd worden, badkamer met schimmel aan plafond, bedden waarvan de matrassen verouderd zijn en daardoor dus doorliggen, pootjes los onder het bed die er onder wegvallen. Personeel heel vriendelijk en behulpzaam, hart voor hun werken en nog steeds gemotiveerd zijn, ondanks alle klachten die zij moeten opvangen van de gasten en dat met deze klachten vanuit de directie waarschijnlijk niets mee gedaan word, ben erg benieuwd als we volgend jaar terug komen of er het een en ander met deze klachten iets is gedaan.
Stayed 3 nights in Sep 2022