Ratings based on 418 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
98% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Hong Kong

酒店服務員細心,泳池一流

Posted Apr 23, 2015
整體ok, 知道生日還free upgrade 去deluxe room, 個泳池view一流,仲送了生日蛋糕和紅酒到房間,vip待遇,下次會繼續入住!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom HK

Good hotel but expensive

Posted Apr 8, 2015
Pros: The big pool at 2/F was excellent.
Overall is very good, -ve, 1. pillow too soft. 2. two option for breakfast, a. Set breakfast at 6/F all-day-dinning restaurant b. MOP150/person for buffet breakfast+english tea set+cocktail at 6/F lounge Plan b looks good but I don't like english tea set.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Hong Kong

The most functional hotel

Posted Mar 22, 2015
I stayed room have automatic toilet,sauna,coffee maker,big bathtub... It was the comfortable and pleasant room! Excellent Hotel!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 9, 2015
房間很乾淨又很大, 飯店有接駁車到主要景點, 飯店人員也很親切 美食街的餐廳也都不錯, 不會有太多團體客
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Hong Kong

Wait for long time for check in

Posted Mar 1, 2015
I arrived Okura at around 4pm as I intended to proceed check in after peak hour. However, I still needed to wait for over 15 mins for the procedure. I think it's too long for a luxury five star hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent place for visitor who doesn't gamble

Posted Feb 26, 2015
Nice and clean bathroom and comfortable bed. Most importantly, not crowded comparing with Galaxy. Minimal interior design.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Hong Kong

非常滿意

Posted Feb 25, 2015
空中花園怡人,好比其他酒店賭味太濃!和諧感覺不錯,人流壓迫感很小,短期內會再去。價格方面合理,浴室設計滿意,冷氣溫度舒適。
5 out of 5
Recommended
for Everyone
by A verified travelerfrom china

Posted Feb 17, 2015
很舒適,衛生情況有待改善(遙控器全是塵灰⋯露台有水漬⋯)整體還不錯,很貼心提供溫泉泡粉,洗髮精很差,淋浴露令皮膚乾燥
5 out of 5
Recommended
for Couples
by A verified travelerfrom 香港

GOOD FOR RELAX

Posted Feb 17, 2015
Pros: 寧靜 , 員工細心.
Location: 銀河戲院 , 水舞間
於剛過去的情人節入住 , 亦是生日正日 , 有幸被Upgrade至高層之行政樓層(25/F) , 因此Check In亦由地下Lobby轉移至6/F, 頓時變得寧靜不少. 很喜歡穿和服的接待小姐 , 很感謝代訂蛋糕的Ms. Cici . 整潔,寧靜 , 房間景觀不錯 , 面向酒店庭園景 , 洗髮淋浴用品質數亦不錯 .
4 out of 5
Recommended
for Couples
by A verified travelerfrom Taiwan

飯店環境良好、住宿舒適

Posted Feb 2, 2015
Pros: 健身房、游泳池、按摩椅
Cons: 因為忘了攜帶插頭的轉接器,詢問客房服務才知道原來飯店沒有提供電器轉接頭。
Location: 威尼斯人、官也街
1.有方便的接駁交通 2.健身房、游泳池、按摩椅設施不錯 3.飯店人員接待親切、細心、主動服務 4.唯獨沒有提供電器插頭萬用轉接器