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Reviews of Sintra

3.5 out of 5
Sintra
Avenida De D. Joao Iv, Macau, MFM

Reviews

8.2

Very Good

Rating 10 - Excellent. 293 out of 1000 reviews" "
Rating 8 - Good. 536 out of 1000 reviews" "
Rating 6 - Okay. 132 out of 1000 reviews" "
Rating 4 - Poor. 20 out of 1000 reviews" "
Rating 2 - Terrible. 19 out of 1000 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Chong Kwee, Sherry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have been staying at this hotel for the past trip to Macau and really impressed of its good location to everywhere and nearby food options however the hotel rooms are a little outdated but as long it is clean we are okay 👍 one thing to note is its accessibility was limited by the stoppage of most free casino buses and need to set aside at least HKD170 for to/fro HZMB port via taxi, hope hotel can go back to previous transport arrangements soon
Stayed 2 nights in Dec 2023

4/10 Poor

mabel

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Location-wise it’s in the middle of TST and Jordan MTR station, so pretty convenient but need to walk about 10 mins to either station. The hotel is also on hilltop and the slope is steep; don’t recommend if you have heavy luggage or need to use wheelchair etc. The building itself is pretty old and I would say facility and cleanliness is more like a motel standard. There is no daily room cleaning service; we got bitten by bugs on bed and had to tell frontdesk to send someone to replace all beddings. Overall I would not stay at this hotel again when i visit HK next time.
Stayed 25 nights in Oct 2023

10/10 Excellent

Chengshi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right next to the Lisboa, about 5 minutes’ walk there. The staff were nice as well, and the room was clean.
Stayed 1 night in Jul 2023

10/10 Excellent

Ying

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and clean. Conveniently located, close to public transportation and tourist attractions.
Stayed 2 nights in Jul 2023

8/10 Good

Francis Ka

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Over all good
Stayed 1 night in Jun 2023

8/10 Good

Joe, Port Orange

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is situated nicely, halfway between the Senada, the city’s public square, and casinos Wynn Macau, MGM Macau and Starworld. It’s an older hotel but nicely kept up. Breakfast buffet is good and reasonably priced.
Stayed 1 night in Jun 2023

10/10 Excellent

Paul

Stayed 2 nights in Jun 2023

10/10 Excellent

Mary Jogen

Stayed 2 nights in May 2023

10/10 Excellent

Mary Jogen

Stayed 3 nights in May 2023

8/10 Good

Tiffany

Liked: Staff & service, property conditions & facilities
Excellent location, comfortable bed, good A/C, no smoke smell (even in non-smoking rooms this is a common issue in Chinese hotels) but the room did smell a bit musty. It is such a hot and damp climate it's hard to imagine how to prevent it entirely, but if you are super sensitive to smell, this might be an issue.
Stayed 2 nights in May 2023

4/10 Poor

Kon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not worth the money
The hotel is old and dirty, mould on the chair seat. Not a pleasant stay in this hotel
Stayed 1 night in Mar 2023

8/10 Good

Joe, Port Orange

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sintra is an older hotel that has aged nicely. Great location too. Centered between Wynn & MGM Macau and Senado Square. Lots of dining options nearby. Would stay at Sintra again.
Stayed 1 night in Jan 2023

6/10 Okay

Emie

Disliked: Cleanliness
The hotel is convenient
Stayed 4 nights in Dec 2021

6/10 Okay

Emie

Stayed 3 nights in Dec 2021

8/10 Good

IONG

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
The wifi was terrible thats my only complaint everything else was just fine I liked the view of the shuttle bus a room on a higher floor would have been preferable
Stayed 1 night in Apr 2020

2/10 Terrible

KIN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No good
Room condition no good , bedding , carpet dirty , need to change room at mid night due to Bug bite! Very bad
Stayed 1 night in Mar 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The room is spacious, reception service is up to standard with fast check in and check out. The location is very convenient. Hot water is excellent. If they improve the sound proof, I will highly recommend all types of traveller to stay. We heard noise from street, from next room and from renovation worjlk. We stayed 3 nights and heard continous rennovation work in day time. So, it may only ideal for just sleep and not resting at hotel in day time.
Stayed 3 nights in Mar 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location ideal for walking around Macau . Transport hub nearby. Variety of food outlets to try out
Stayed 7 nights in Jan 2020

6/10 Okay

MINGTSE

Stayed 1 night in Jan 2020

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
I requested a non smoking room but when we arrived the room was stinking of tabacco. Construction was going on from 9am-6pm. Not able to nap during the day after sight seeing.
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Staff & service, amenities
Easy to get around from hotel (walking distance), near to all places of interest and plenty of restaurants around the area. Easy access to public transportation.
Stayed 2 nights in Dec 2019

6/10 Okay

Ivy Mui Joo

Stayed 6 nights in Dec 2019

8/10 Good

Chan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Alice, Hong Kong

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient for shopping and donning. Recently redeconated
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Good location and clean. Staff is very nice and friendly. Delicious breakfast.
Stayed 2 nights in Dec 2019

10/10 Excellent

Wong, Hong Kong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Though the amenities in the room are a bit old, I am pleased to stay in this hotel. The location is very great. Staff are polite and helpful.
Stayed 2 nights in Dec 2019

10/10 Excellent

MagicM, New York

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and value. Breakfast is really good. The downside is a bit old building and no gym.
Stayed 2 nights in Dec 2019

10/10 Excellent

Sui, Malaysia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Very convenient to access to eateries especially famous spot like portugese egg tarts, cha Siew rice etc. Will stay again if come back to Macau.
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019

2/10 Terrible

Angela

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor!!!!
Dirty. We constantly had to ask for coffee etc., Rether then the offering reqularly. Carpets dirty. Washroom floors not reqularly cleaned.Tub mold around the sides. Dirty Dirty Dirty.
Stayed 3 nights in Dec 2019

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Location and Room are great but staffs at reception are terrible. They don't try to help me and offer any information when I asked. They just answer and let you go and find out the solution by ourself. I m so disappointing with their attitude because this is 3 star hotel but they offer services like hostel. ไม่แนะนำให้ไปพัก พนักงานบริการแย่มาก ไร้มารยาท ไม่ช่วยเหลือลูกค้า
Stayed 3 nights in Dec 2019

10/10 Excellent

Aileen, Penang

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast check-in and friendly service, room is spacious and clean, strategic location in the old town of Macao. Would definitely return and stay at the hotel again.
Stayed 1 night in Nov 2019

10/10 Excellent

tony, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay here before, still like this property. location is the center of business area and easy access to casino.
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Basic hotel. Very well located to visit old town Macau. Hotel needs an update but is clean. Staff is very helpful.
Stayed 2 nights in Nov 2019

10/10 Excellent

Mike, Brooklyn, NY

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One overnight stay. All was well. Fast check in and checkout. Allowed us to keep our bags at the hotel on the day of checkout so we could tour around Macau.
Stayed 1 night in Nov 2019

10/10 Excellent

Kelly

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location Have shuttles between the pier and hotel Excellent Staff very friendly
Stayed 1 night in Nov 2019

8/10 Good

Cindy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location and price were very good. The hotel itself is quite dated.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Quick check in and reasonable pricing.
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveler

Stayed 4 nights in Oct 2019

10/10 Excellent

Jimmers, Vancouver

Liked: Staff & service, amenities, property conditions & facilities
Center of the city, great location. No big issue but my garbage bin had something in it when I received my room. Great staff, large spacious room.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff helpfulness and offering ways to make the experience enjoyable
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location for the fireworks
We were there for the fireworks and the hotel was at a walkable distance from where we were going. So very convenient for the purpose of our trip.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It’s good, everything’s working fine except the cooler.
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019

4/10 Poor

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
This is a very nice and luxurious hotel for the price. The only problem was that the wifi did not work in my room at all over the course of three days, and staff were unable (or unwilling) to help. It worked down the hall from my room, but not in my room. This was a major inconvenience as wifi is do-or-die for me, so I give the hotel a negative rating purely for that reason.
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019