Room type

Deluxe Room King/Twin

Max Occupancy: 4 guests (up to 3 children)

Deluxe Cotai View King/Twin

Max Occupancy: 4 guests (up to 3 children)

Executive Suite

Max Occupancy: 3 guests (up to 2 children)

Club Room King/Twin

Max Occupancy: 4 guests (up to 3 children)

Family Suite

Max Occupancy: 4 guests (up to 3 children)

Deluxe Suite

Max Occupancy: 4 guests (up to 3 children)

Get an overview of this hotel4.5-star family-friendly hotel near Cotai Strip

Location

This family-friendly Cotai hotel is located on the Strip, within 1 mi (2 km) of The Grand Canal Shoppes and Cotai Strip. University of Macau and Macau Olympic Complex are also within 2 mi (3 km).

Hotel Features

Along with 3 restaurants, this hotel has 3 outdoor pools and a full-service spa. Free WiFi in public areas, a free airport shuttle, and a free casino shuttle are also provided. Other amenities include 2 poolside bars, a 24-hour fitness center, and a bar/lounge.

Room Amenities

All 3896 soundproofed rooms provide free WiFi, free wired Internet, and iPod docks. Guests can enjoy jetted tubs, and other standard amenities include sitting areas, 24-hour room service, and LCD TVs.

Hotel Amenities

Hotel Amenities

Sheraton Macao Hotel, Cotai Central features a full-service spa, 3 outdoor swimming pools, a sauna, and a steam room. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include 2 poolside bars and a bar/lounge. A computer station is located on site and high-speed wireless Internet access is complimentary.

Business amenities at this 4.5-star property consist of a 24-hour business center, limo/town car service, and meeting rooms. Event facilities measuring 267827 square feet (24891 square meters) include a conference center and conference space. This luxury hotel also offers a children's pool, a 24-hour fitness center, and spa services. A roundtrip airport shuttle at scheduled times, a casino shuttle, and a ferry terminal shuttle are complimentary for guests. Onsite parking is available (surcharge).

Sheraton Macao Hotel, Cotai Central has designated areas for smoking.

  • 24-hour business center
  • 24-hour fitness facilities
  • 24-hour front desk
  • Free airport transportation
  • ATM/banking
  • Babysitting or childcare (surcharge)
  • Bar/lounge
  • Barbecue grill(s)
  • Breakfast available (surcharge)
  • Free casino shuttle
  • Children's pool
  • Coffee shop or café
  • Coffee/tea in lobby
  • Computer station
  • Concierge services
  • Conference center
  • Conference space
  • Conference space size (feet) - 267827
  • Conference space size (meters) - 24891
  • Designated smoking areas
  • Dry cleaning/laundry service
  • Elevator/lift
  • Express check-out
  • Free ferry terminal shuttle
  • Free WiFi
  • Full-service spa
  • Garden
  • Hair salon
  • Limo or Town Car service available
  • Luggage storage
  • Meeting rooms 13
  • Multilingual staff
  • Number of buildings/towers - 2
  • Number of floors - 39
  • Number of meeting rooms - 13
  • Number of outdoor pools - 3
  • Number of poolside bars - 2
  • Number of restaurants - 3
  • Pool cabanas (surcharge)
  • Pool sun loungers
  • Porter/bellhop
  • Sauna
  • Self parking (surcharge)
  • Free shopping center shuttle
  • Shopping on site
  • Spa services on site
  • Spa treatment room(s)
  • Steam room
  • Supervised childcare/activities (surcharge)
  • Total number of rooms - 3896
  • Tours/ticket assistance
  • Valet parking (surcharge)
  • Wedding services
  • Year Built 2012
Show all hotel amenities

Family Friendly Amenities

  • Babysitting or childcare (surcharge)
  • Children's pool
  • Cribs/infant beds (complimentary)
  • Free Wi-Fi
  • In-room childcare (surcharge)
  • Outdoor pools
  • Refrigerator
  • Soundproofed rooms

Internet

Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge), Valet parking (surcharge)

Room Amenities

  • Air conditioning
  • Bathrobes
  • Blackout drapes/curtains
  • Climate control
  • Free bottled water
  • Free toiletries
  • Connecting/adjoining rooms available
  • Free cribs/infant beds
  • Daily housekeeping
  • Desk
  • Free WiFi
  • Free wired high-speed Internet
  • Hair dryer
  • Hypo-allergenic bedding available
  • In-room childcare (surcharge)
  • In-room safe (laptop compatible)
  • iPod docking station
  • Iron/ironing board
  • Jetted bathtub
  • LCD TV
  • Minibar
  • Pay movies
  • Phone
  • Pillow menu
  • Premium bedding
  • Premium TV channels
  • Private bathroom
  • Rainfall showerhead
  • Refrigerator
  • Room service (24 hours)
  • Satellite TV service
  • Separate bathtub and shower
  • Separate sitting area
  • Slippers
  • Soundproofed rooms
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Where to Eat

Breakfast is available for a surcharge and served each morning between 6:30 AM and 10:30 AM.

Feast - World Flavor - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Xin - Asia Hotpot - This theme restaurant specializes in Chinese cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Bene - Italian - Overlooking the garden, this restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Late night fare is available from 24-hour room service.

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Nearby Things to Do

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna, a steam room, and a 24-hour fitness center.

  • Golfing nearby

Spa Services

Shine has 15 treatment rooms including rooms for couples. Services include massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including hydrotherapy and thalassotherapy.

  • Number of treatment rooms 15
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Thalassotherapy treatments
  • Hydrotherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Body treatments
  • Facial treatments

Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is 18

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child under 12 years old stays free when using existing bedding.
  • Rollaway/extra beds are available for MOP 275++ per night.
  • Free cribs (infant beds)!

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Only service dogs are allowed

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Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: between MOP 198+ and MOP 198+ per person (approximately)
  • Self parking fee: MOP 180 per day
  • Valet parking fee: MOP 300 per day
  • Rollaway bed fee: MOP 275++ per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

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