“Great stop over on M6”

we have used thi shotel 4 times to break up our journey between Glasgow and London, Though not next door to the motorway, it does leave us refreshed and ready to take on the 2nd leg of our annual jorney south. Very relaxed pace at the Hotel set in lovely grounds, land scaped beautifuly to the rear, golf course to the front. Leisure facilities are great a dip in the pool before dinner then time to relax in the evening.

“Wedding stay.”

I came here for a wedding and can not fault this hotel in any way. Beautiful, superb and loved every minute.

“Mottram Hall April 2011”

I almost didn't book this hotel, due to some of the negative reviews posted on this site and others, however, I am happy to report that we had a lovely time. The location is amazing and the hotel is more than satisfactory. BUT..... While we were there, there was a wedding and a golf party and the hotel simply could not cope. On the Saturday morning we had to wait ages to be seated for breakfast and a lot of the choices were then not available. At one point I had to go up and get my own coffee. In addition there were loads off kids running constantly running around the hotel unchecked. My advice would be, by all means consider this hotel, but if you are after a romantic weekend, best avoid wedding season.

“Very comfortable hotel and pleasant setting”

Superb park setting. Hotel rooms recently renovated and very comfortable - reached by rather long and rambling corridors. Pool is popular with local non residents and so is rather busy and noisy with children.

“Unpleasant smell”

ere was a smell, like drains coming from the bathroom. I had intended mentioning it during our stay but I didnot. Otherwise everything was fine; we had an excellent breakfast, plenty of choice and well presented.

“The staff need more training in customer service.”

Arrived at the hotel, Staff was not courteous at all and they were just chatting and giggling amongest themselves, got ignored for a good 5 mins after arriving. Then it was a quick name confirm and here are your keys. No info at all on facilities or meals etc. so I had to look for the resturant and health club and to access the bedrooms I had to go outside to a different part of the building where some guests helped me to find our room. We always travelled in our sports gear so did not look posh like other guests, my young daughter felt uncomfortable and said she thought we were snubbed. I hastened to add this is the first time we felt like this and we have travelled a lot staying at different hotels for sporting events. Breakfast was slightly better, though the staff only served us the coffee and no one actually spoke to us to tell us about the breakfast or what is on offer. The food was average, nothing special just the usual breakfast items and self service. The health club floor was very filthy, had lots of hairs, slimmy to walk on plus mould in the shower areas, broken tap handle and non working light which made the show area very dark as it had no natural light in the room. The pool floor had lots of gritty bits as I walked across the pool. We can't fault the bedroom, beds very comfortable and it it was all very clean and warm.

“A Memory of Things Past”

Mottram Hall must have been grand once. The sweeping grounds are lovely and the neighborhood is an oasis of Old England five minutes form Manchester's bustle. Convenient to Manchester Airport, one cannot fault the location, but the hotel itself is a different matter. The restoration of the three story manor house forgot to include elevators, and without porters, it's a chore hauling baggage to rooms in the sprawling hotel. Internet connectivity is available everywhere, except where it isn't. Promised WiFi doesn't reach many areas and a desk clerk's only solace was to note "There might be a cable somewhere in your room" (there wasn't). The rooms are small but functional, though the cleaning crew needs work - my tub/shower had toiletries left over from the previous tenant. The on-site restaurant is mediocre and service is even worse, though to management's credit when an even longer than usual delay prevented wine from showing up before the food (by 15 minutes) the manager offered personal and sincere apologies and comped a bottle - that part was very classy. The hotel seems to me seriously understaffed and overall, it's a pretty indifferent affair. Not recommended.