PortoBay Serra Golf

4.0 star property
Upscale golf hotel near Santo da Serra Golf Club
VIP Access

Choose dates to view prices

your current months are April, 2024 and May, 2024.
April 2024
May 2024

PortoBay Serra Golf

Photo gallery for PortoBay Serra Golf

Lobby
Indoor pool, sun loungers
Front of property
Superior Double Room | View from room
Food and drink

Overview of PortoBay Serra Golf

9.2

Wonderful

Highlights
  • Staff & service is scored top 10% in Santa Cruz by travelers.
  • Cleanliness is scored top 10% in Santa Cruz by travelers.

Popular amenities

  • PoolPoolPool
  • Breakfast includedBreakfast includedBreakfast included
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • RestaurantRestaurantRestaurant
  • Room serviceRoom serviceRoom service

Explore the area

Sítio dos Casais Próximos, Santo da Serra, Santa Cruz, 9100-255
  • Popular LocationQuinta Da Junta4 min walk
  • Popular LocationJosé Dias5 min walk
  • Popular LocationSanto da Serra Market8 min walk
  • AirportFunchal (FNC-Cristiano Ronaldo)12 min drive
Our Silver, Gold and Platinum members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks
Platinum tier member
Room upgrades when available, plus Silver perks
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Room options

Standard Twin Room (Single Use)

cleanliness

Highlights

Air conditioning
Heating
Smart TV
Blackout drapes/curtains
Bathrobes
Bidet
Private bathroom
Hair dryer
  • 280 sq ft
  • Sleeps 1
  • 2 Twin Beds

Standard Twin Room

cleanliness

Highlights

Air conditioning
Heating
Smart TV
Blackout drapes/curtains
Bathrobes
Bidet
Private bathroom
Hair dryer
  • 280 sq ft
  • Sleeps 3
  • 2 Twin Beds

Superior Double Room

cleanliness

Highlights

Air conditioning
Heating
Smart TV
Blackout drapes/curtains
Bathrobes
Bidet
Private bathroom
Hair dryer
  • 409 sq ft
  • Sleeps 3
  • 1 Double Bed

Similar properties

About the neighborhood

Santa Cruz

Located in Santa Cruz, PortoBay Serra Golf is next to a golf course. Madeira Botanical Garden is a popular attraction and the area's natural beauty can be seen at Palmeiras Beach and Funchal Ecological Park. Santo da Serra Golf Club and Faial Beach are two other places to visit that come recommended. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with hiking/biking trails.

What's nearby

  • Santo da Serra Golf Club - 14 min walk
  • Funchal Ecological Park - 14 min drive
  • Palmeiras Beach - 14 min drive
  • Madeira Botanical Garden - 22 min drive
  • Funchal Farmers Market - 24 min drive

Getting around

  • Cristiano Ronaldo Airport (FNC) - 12 min drive

Restaurants

  • Moinho Velho - 9 min drive
  • Snack Bar A Chupa - 8 min drive
  • Restaurante Lily's - 5 min drive
  • O Escondidinho - 9 min drive
  • José Dias - 5 min walk

About this property

PortoBay Serra Golf

Upscale eco-certified hotel near Palmeiras Beach
Located close to Santo da Serra Golf Club, PortoBay Serra Golf provides a free breakfast buffet, 27 holes of golf, and a garden. For some rest and relaxation, visit the sauna, and indulge in a manicure/pedicure or a massage. Be sure to enjoy a meal at Avo Micas, the onsite restaurant. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and car rentals on site.
You'll also enjoy perks such as:
  • An indoor pool with sun loungers
  • Free self parking
  • Bike rentals, a roundtrip airport shuttle (surcharge), and tour/ticket assistance
  • A front-desk safe, a water dispenser, and smoke-free premises
Room features
All guestrooms at PortoBay Serra Golf include perks such as air conditioning and bathrobes, in addition to amenities like free WiFi and safes.
Other amenities include:
  • Rollaway/extra beds (surcharge) and cribs/infant beds (surcharge)
  • Bathrooms with bathtubs and bidets
  • Smart TVs with cable channels
  • LED light bulbs, coffee/tea makers, and heating

Awards and affiliations

Eco-Certified Property
This property participates in Green Key, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Portuguese

Sustainability

Sustainability practices

Energy-saving switches
Housekeeping on request
Change of bedsheets on request
Change of towels on request
LED lighting (80% minimum)
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast
  • A restaurant

Restaurants on site

  • Avo Micas

Things to do

  • 27 holes of golf
  • Bicycle rentals
  • Gym
  • Indoor pool
  • Sauna

Family friendly

  • Crib (surcharge)
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers

Spa

  • Manicures/pedicures
  • Massage

Accessibility

  • No elevator

More

  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Half Board rate plans do not include drinks.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 20.0 per night
Cribs (infant beds) are available for EUR 20.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 23.50 per room (one-way)
  • Crib (infant bed) fee: EUR 20.0 per night
  • Rollaway bed fee: EUR 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Drinks are not included in rate plans that include meals.

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Porto Bay Serra Golf Hotel Machico
Porto Bay Serra Golf Machico
Porto Bay Serra Golf Hotel Santa Cruz
Porto Bay Serra Golf Hotel
Porto Bay Serra Golf Santa Cruz
PortoBay Serra Golf Hotel Santa Cruz
PortoBay Serra Golf Hotel
PortoBay Serra Golf Santa Cruz
Porto Bay Serra Golf
PortoBay Serra Golf Hotel
PortoBay Serra Golf Santa Cruz
PortoBay Serra Golf Hotel Santa Cruz

Frequently asked questions

Does PortoBay Serra Golf have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at PortoBay Serra Golf?

As of Mar 29, 2024, prices found for a 1-night stay for 2 adults at PortoBay Serra Golf on Apr 8, 2024 start from $133.59, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is PortoBay Serra Golf pet-friendly?

No, only service animals are welcome at the property.

How much is parking at PortoBay Serra Golf?

Self parking is free at this property.

What time is check-in at PortoBay Serra Golf?

Check-in start time: 2 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at PortoBay Serra Golf?

Check-out is at noon.

Does PortoBay Serra Golf provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 23.50 per room applies.

Where is PortoBay Serra Golf located?

Situated in Santa Cruz, this golf hotel is 0.7 mi (1.2 km) from Santo da Serra Golf Club and within 9 mi (15 km) of Palmeiras Beach and Funchal Ecological Park. Faial Beach and Ribeiro Frio Natural Park are also within 12 mi (20 km).

PortoBay Serra Golf Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 97 out of 153 reviews" "
Rating 8 - Good. 48 out of 153 reviews" "
Rating 6 - Okay. 8 out of 153 reviews" "
Rating 4 - Poor. 0 out of 153 reviews" "
Rating 2 - Terrible. 0 out of 153 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Carol

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to the airport
Stayed 1 night in Feb 2024

10/10 Excellent

David

Stayed 6 nights in Sep 2023

8/10 Good

Ashley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value. Property is 15 min drive to Funchal and centrally located of renting a car on Madeira. Beware parking is limited on the property.
Stayed 3 nights in Aug 2023

8/10 Good

Douglas

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Nov 2022

10/10 Excellent

Nic

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful and Comfortable rest after a hard journey
Arrived at midnight after a long journey to a helpful smiling face. Most comfortable beds. Lovely and peaceful and quiet. Allowed an extended room check out. Good exercise/swimming pool . Lovely gardens Top marks in every way!
Stayed 1 night in Jun 2022

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
Lovely small hotel very friendly and the food was very good
Stayed 2 nights in Jan 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
The staff at the hotel was absolutely amazing, so friendly and helpful, especially Marília.
Stayed 2 nights in May 2021

10/10 Excellent

Isabel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

8/10 Good

Martin

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Excellent apart from the ants
Room 301 in the main house is a lovely room with Juliet balcony and separate large outdoor terrace. The room is spacious with two armchairs and very comfortable bed. This would have been a top-notch five-star rating had it not been for the invasion of a few thousand ants. It took me and the horrified housekeeping staff an hour to clean them from a bag and the chair it was on. The dismissive response from the front desk was "oh yes, they come in when it rains."
Stayed 1 night in Dec 2020

6/10 Okay

Mrs T Joao

Ok Hotel but needed improvement to be a 4star hote
I spent two days in the hotel. Considerations: 1.Sauna not working and No instruction on how make it work,só instructions could improve. 2. massage need to be booked 24h in advance, which is fine but sometimes you just need in the next few hours which would be nice 3. Smell of the aromatic essences could be more neutral - the smell was bothering so much that made me wake up several times on the first night until I get used to it. Honestly, it shouldn’t be needed those kind of aromas 4. Noise, the guest on the next room was sick and sneezing the whole second night, the room should have acoustics treatment 5. They do not provide conditioner, I would expect that from a 4 star hotel - so bring your own 6. Breakfast. Could be much better, specially the juices, they could be fresh and not box. Coffee is very week, so on the second night I decided to order something else instead of having their filtered coffee. 6. Croissant and pain au chocolate should be fresh, Food options could be more authentic and explore the Portuguese coiousine it is fine to have French or English breakfast if they are well made, the pastel de nata was delicious. I would recommend they order authentic things from a padaria (cassetinho for instance)
Stayed 2 nights in Jul 2019

General hotel information

Reasons to Book
Comfortable Beds
Check-In Time
2:00 PM
Check-Out Time
12:00 PM
Star Rating
4.0