Ratings based on 310 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
97% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Picking up pupoy from breedee

Posted Jun 28, 2015
Very nice place. Enjoyed the jacuzzi in the room. The most pleasant experience was the sweet, very gracious breakfast host. She made us feel like we were guests in her very own kitchen. Feeding 7s from her heqrt.
4 out of 5
Recommended
for Families
by A verified traveler from Louisville, KY

Passing Through to Florida

Posted Jun 24, 2015
Pros: Best part was staff attitude. Sheryl in particular was very pleasant in the morning for breakfast. Kids loved the indoor pool. Conveniently located
Cons: Bed on first trip was a bit hard and definitely primarily springs. The one on the return trip was better.
Location: There were several restaurants, gas stations and stores located nearby.
Hotel is right off the interstate and easy to locate. Room was clean, comfortable and reasonably priced for the one night stay. Booked a room for the return trip. It provided a decent quick breakfast in the morning of eggs, bacon, biscuits/gravy, fruit and waffles. The attendant, Sheryl, was on top of making sure everyone had what they wanted and a place to sit down.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 22, 2015
Staff was very friendly and eager to help. Beds were comfy. Quiet room.
3 out of 5
Recommended
for Everyone
by A verified traveler

Not too bad

Posted Jun 6, 2015
Hotel people and breakfast were top notch. The room seemed a little dated and the bathroom being all white made every little spot stand out. One is already nervous about cleanliness in a hotel without wondering if everything you see is "yours"....
4 out of 5
Recommended
for Everyone
by A verified traveler

Easy, nice hotel to stay at off 475

Posted Jun 2, 2015
Really enjoyed the free breakfast and the lady attending to it. It was delicious and she was very kind and hospitable.
4 out of 5
Recommended
for Everyone
by A verified traveler from Franklin, TN

Great rest stop

Posted May 26, 2015
We enjoyed a restful night's sleep and a wonderful hot breakfast on our recent trip from Florida back to Tennessee. The staff was great, the room was comfortable, and we slept really well. The hotel fridge really kept our drinks cold and the freezer even refroze our freezer packs for the next morning's drive. Great hotel at a great price!
5 out of 5
Recommended
for Everyone
by A verified traveler

Very comfortable

Posted May 20, 2015
Pros: Shower was nice, supplies were ample.
Location: Nice restaurants abound!
Best Western always used to be motel of choice years ago. Happy to see that this one exemplified the quality I like to fine in a nice place.
4 out of 5
Recommended
for Everyone
by A verified traveler from Mi.

Great, friendly hotel

Posted May 3, 2015
Pros: Friendly atmosphere and location.
Enjoyed the convenience, location, staff and room. Will stay again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Alabama

Great staff, excellent service!

Posted Apr 27, 2015
The hotel was great! The staff was very helpful and professional. We received a nice warm welcome by a nice black lady at the desk. I wish I remembered her name. The preferences/requests we booked online were met. My mom, sister and niece and I were placed in a family suite. It really accomodated the four of us...Two queen beds and a pull out couch. The rooms were clean and beds were comfortable. Breakfast was also great. We went down around 9:00 am and everything was still fresh with only 30 minutes left of serving time. It was pouring rain by the time we got ready to walk back to our room. Luckily, the lady that did an outstanding job with stocking and assisting with breakfast wants/needs supplied us with trays. This made our walk back to the room much easier. Customer satifaction is definitely at the top of the list for this hotel. It was close to plenty of retaurants and not far from the mall and other shopping stores.
3 out of 5
by A verified traveler from london, ontario

Overnight stay on way to Florida

Posted Apr 13, 2015
Hotel was contacted about late check-in policy the night before we were to arrive. I opted for pay when we arrived. The phone receptionist was friendly however stated if we didn't arrive by 9 they would run my credit card and if it didn't accept our room would not be held. Upon check-in the receptionist was not very welcoming and barely offered a greeting or hello. The room was adequate for our purposes but customer service could be improved. Check-out/day staff seemed much more friendly and welcoming.