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Reviews of Comfort Suites Forsyth near I-75

2.5 out of 5
Comfort Suites Forsyth near I-75
343 Harold G Clarke Pkwy, Forsyth, GA

Reviews

7.8

Good

Rating 10 - Excellent. 314 out of 850 reviews" "
Rating 8 - Good. 261 out of 850 reviews" "
Rating 6 - Okay. 140 out of 850 reviews" "
Rating 4 - Poor. 88 out of 850 reviews" "
Rating 2 - Terrible. 47 out of 850 reviews" "

7.8/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

becky, Collins

Business traveler, Traveled with family
People are very nice at the Comfort Inn and very clean. Great breakfast.
Stayed 1 night in Apr 2024
Response from Comfort Suites on Apr 21, 2024
"Thank you, Becky, for the wonderful review! We're thrilled to hear you enjoyed your stay and found comfort in our accommodations. Our staff looks forward to welcoming you back in the future!"

10/10 Excellent

David K.

Traveled with family
Liked: Cleanliness, staff & service, amenities
Staff were friendly and courteous.
Stayed 1 night in Apr 2024
Response from Comfort Suites on Apr 21, 2024
"Thank you, David, for the wonderful review! We're thrilled to hear you enjoyed your stay and found comfort in our accommodations. Our staff looks forward to welcoming you back in the future!"

4/10 Poor

Julie

Business traveler, Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty. Maintenance has been deferred for way too long. This place was gross.
Stayed 1 night in Apr 2024
Response from Comfort Suites on Apr 21, 2024
“Dear Julie, thank you for bringing this matter to our attention. We apologize for the inconvenience you experienced due to the cleanliness issues in your room. This does not reflect our usual standards, and we take your feedback seriously.

4/10 Poor

TRAVIS

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property was right off the highway so that was nice and the staff was very accommodating. The room however was terrible. We couldn’t even use the shower because the paint was peeling off so badly, the pillows weren’t even pillows anymore they were so flat, and there wasn’t any bedding for the pull out bed which I’d already called and specifically asked for. Not a great night.
Stayed 1 night in Mar 2024
Response from Comfort Suites on Apr 21, 2024
“Dear Travis, thank you for bringing this matter to our attention. We apologize for the inconvenience you experienced due to the cleanliness issues in your room. This does not reflect our usual standards, and we take your feedback seriously.

4/10 Poor

Michael

Stayed 1 night in Mar 2024
Response from Comfort Suites on Apr 21, 2024
“Dear Michael, thank you for bringing this matter to our attention. We apologize for the inconvenience you experienced due to the cleanliness issues in your room. This does not reflect our usual standards, and we take your feedback seriously.

4/10 Poor

Kathryn

Traveled with family
Disliked: Cleanliness, property conditions & facilities
This room was booked for6 people. With 2 people sleeping on the foldout sofa. There were no sheets , pillows for it to be used. Questionable if the blanket was clean. The water leaked in the tub and was in disrepair. As was the toilet seat. The indoor pool water was cold. And the hot tub was only like warm. When I went to get something to drink from the commissary the water was more expensive than the soda. There were only 2 choices water or regular Coca Cola. No diet soda and when I asked about it they said oh no I guess there isn’t. No one must have bothered to add any. Also,only 4 towels in the room for 6 people. I have always felt I could trust a Comfort Inn and suites. Steer clear!
Stayed 1 night in Mar 2024

10/10 Excellent

FRANK

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
For a quick, overnight stay this checked all the boxes. Price was right and service was great.
Stayed 1 night in Mar 2024

8/10 Good

Mark

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Not a lot around this hotel but good for the price.
Stayed 1 night in Mar 2024

10/10 Excellent

Larry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice, big comfortable room and bed. Though remodeled, property has a lot of wear.
Stayed 1 night in Mar 2024

2/10 Terrible

Derek

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
First arrived on a prepaid fully reserved room. They said the room was sold out. Then said there was one room. But no key. There was no TV AT ALL. THE CABLE was missing. There was no key to the door. The front desk had to open the room with a master key, and then we had to stay in the room and could not leave or we could not get back in Completely Unnaceptable. Should get a full refund.
Stayed 1 night in Mar 2024

6/10 Okay

Esther

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
It was pretty good but quite full with tight parking. Wasnt a fan of having our room close to ice machine, was loud in the middle of the night with people randomly getting ice.
Stayed 1 night in Mar 2024

4/10 Poor

gwen

Traveled with partner
The rooms were spacious, but the easy chair in the room was filthy. If not for that I would give the place a higher rating.
Stayed 1 night in Feb 2024

10/10 Excellent

Linda

Stayed 1 night in Feb 2024

2/10 Terrible

Marvin

Traveled with family and small children, Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was in disrepair, from the hot tub to the iron and everything in between. Don't stay here unlessbyou have very low standards.
Stayed 1 night in Feb 2024

2/10 Terrible

David

Disliked: Cleanliness, property conditions & facilities

4/10 Poor

Casey

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Facility seemed dirty and neglected. Not sure when the last time the room was cleaned or vacuumed. Tv looked like it was wiped with a dirty mop. Cigarette ashes on the bathroom sink. Dirt, trash, even loose change on the floor. Debris and crumbs on the pull out couch. Toilet constantly ran unless I took the lid off and messed with the chain/flapper. Shower rod was slanted from being ripped off the wall so many times that it wouldn’t close on both sides so the bathroom floor got soaked. Latch lock was broke and didn’t even lock. The AC unit wouldn’t work at first so I reset the plug, then realized that for some reason there was a candy wrapper wedged in the panel keeping it from getting a connection. The hot tub heating element was apparently broken so no hot tub (the reason I picked that particular hotel) Every milk carton in the breakfast fridge was expired 2 days prior. I definitely expected better. Won’t be back.
Stayed 1 night in Feb 2024

8/10 Good

Kim

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2024

4/10 Poor

Erica

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024

4/10 Poor

Glenda

Traveled with family
Disliked: Property conditions & facilities, room comfort
Ok for a night.
Room was clean. However, there was peeling paint on the walls and in the shower ceiling, AC panel was hanging off and made a loud noise all night long.
Stayed 1 night in Jan 2024

6/10 Okay

Gen

Traveled with partner
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2024

4/10 Poor

Faylene

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Samantha

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
You had to slam the room door to get it to close. The bathroom door would not close. The room looked like it had not been cleaned & smelled moldy. Went down to the pool area and it looked very dirty and not well kept. For the money spent I am highly disappointed I feel like I stayed in a cheap motel!
Stayed 1 night in Jan 2024

10/10 Excellent

Mary Beth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very nice! Room was clean and property was well maintained, would stay again
Stayed 1 night in Jan 2024

8/10 Good

Raul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena opción
Estuvo bien, nos gusto a comparaciónde otros hoteles que nos habiamos quedamo. Los cuartos muy grandes y espacioso. Todo limpio, una o dos cositas por ahi, pero nada mal
Stayed 1 night in Jan 2024

6/10 Okay

Mike

Liked: Staff & service
Disliked: Property conditions & facilities
Water faucets in bathroom are about to fall off.
Stayed 1 night in Jan 2024

4/10 Poor

Beth

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Below par
Older hotel you can tell. Allot of broken features. Toilet ran the whole time shower curtain was barely hanging on. Hot tub was broken and the pool was ice cold. Slept very good but did not feel clean after leaving if that makes sense
Stayed 1 night in Dec 2023

10/10 Excellent

Brenda, Wausau

Liked: Property conditions & facilities
Good room for a good price.
Stayed 1 night in Jan 2024

10/10 Excellent

Leslie, Bruceton

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great and the staff were very nice.
Stayed 1 night in Dec 2023

2/10 Terrible

Jagdish

Stayed 1 night in Dec 2023

10/10 Excellent

Margie Lyn

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

Krystal

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bathroom was super dirty. There was an old bottle of the little shampoo left in the shower. There was dog hair all over the beds. Smelled musty. If I wasn’t traveling and needing to get up and on the road super early I wouldn’t have stayed.
Stayed 1 night in Dec 2023

10/10 Excellent

mike

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Had indoor pool and hot tub, although it could be warmer. Great breakfast and staff.
Stayed 4 nights in Dec 2023

10/10 Excellent

paula

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The sheets were amazingly soft!
Stayed 1 night in Dec 2023

10/10 Excellent

Emily

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Clean room, plenty of amenities, comfortable beds, nice breakfast, great indoor pool for the kids. Only complaint was the whirlpool/jacuzzi never warmed up.
Stayed 2 nights in Dec 2023

2/10 Terrible

Karen

Stayed 1 night in Jan 2024

10/10 Excellent

Silvio

Stayed 1 night in Dec 2023

4/10 Poor

Robin

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
Reservation not honored!
Booked a double queen suite room and had a reservation confirmation. When we arrived to check in at 10:00pm, the room we reserved was not available. We were told that the only room available was a King suite which meant two people slept on a bed and two on a pullout coach. The coach had no bedding and when I went to the front desk to get some we were given a sheet, comforter and one pillow. Not the service or comfort that a “Comfort” Inn should be offering. Also, not pleased that the room we reserved was sold to another customer and we were given the leftovers. If that’s how they choose to treat customers with a reservation then I don’t need to use this hotel again.
Stayed 1 night in Dec 2023

8/10 Good

Titus

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Everything was great. Big room. Breakfast could be better. Selection was very limited.
Stayed 1 night in Dec 2023

8/10 Good

Jesse

Stayed 1 night in Dec 2023

6/10 Okay

Andrea

Traveled with family
Liked: Staff & service
The woman at the front desk last night did her best to take care of us, and I think she was working alone. I booked a double queen through Expedia, but they only had a king suite meaning we needed to use the pullout bed. Well, after being handed the sheets fir the pullout at the check in desk, I made up the pullout bed only to find no pillows or blankets for it. I called down and the same woman answered and told me there were no clean blankets she could give me, she'd try to get one out of another room and bring it up, which she did. Unfortunately the blanket was musty, odd smelling, and almost see through in places, so my son's slept without a blanket, which was chilly. Overall, the facilities need some TLC. Breakfast was good and the morning staff were welcoming.
Stayed 1 night in Dec 2023

4/10 Poor

Cullen

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Not a great experience. Bathrooms were dirty, place was looking run down, hot tub doesn’t actually have hot water, and there was no soap available for any of the rooms. Unfortunately we don’t have much good to say about the place. Would not recommend.
Stayed 1 night in Dec 2023

8/10 Good

Deanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Donna

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Not completely bad
The staff was very professional, polite, and courteous. The room, however, was dirty. The showers had hair in them and they were nasty. The food was good.
Stayed 3 nights in Dec 2023

10/10 Excellent

JOHN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By far one of the best places to stay in Forsyth. Was very clean and I observed staff continuously walking around and cleaning/touching up day and night. I have stayed here for 9 days so far and have enjoyed every moment. For me what sets this place apart from others is the staff. They all see to take pride in their jobs and truly make you feel like family. One young man really stands out for me. He always addressed me by name and wanted to make sure everything was going well. So Ray, thank you so much for making my extended stay here so much fun and really enjoyable! I wish you all the best and take great care, sincerely Mr. John.
Stayed 4 nights in Dec 2023

4/10 Poor

Kim

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yuck!
The bathroom was nasty. There was a ton of wet hair on the tub and shower curtain. The toilet was dirty.
Stayed 1 night in Dec 2023

6/10 Okay

Vincenzo

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
No thanks!
There was a pill and dead bugs on our carpet- the tile was sticky so obviously it was not vacuumed. The shower was filled with black mold and the ceiling had a leak and patchy. The bed did have clean sheets and was comfortable. We had 2 rooms and both were the same gross feel. One had very questionable stains on the chair. Definitely don't take your shoes off.
Stayed 1 night in Dec 2023

4/10 Poor

Andrew C.

Disliked: Cleanliness, staff & service, property conditions & facilities
Broken bed, leaky shower, hair in the tub, wrong receipt given
Stayed 1 night in Nov 2023
Response from Comfort Suites on Dec 5, 2023
We are delighted to have you as a Choice Privileges member and that you like the hotel's location. On the other hand, I apologize that the bed was broken, leaky shower, and that the wrong receipt was given and we fell short of our usual standards. Your feedback has been shared with the team to improve future stays. We wish to have you back on your next travel.

6/10 Okay

Kimberly

Traveled with family
Great stay
Older building but very clean and quiet even by highway. Close to Shoneys too.
Stayed 3 nights in Nov 2023

6/10 Okay

Christopher

Stayed 1 night in Nov 2023

6/10 Okay

Teresa

Traveled with family
Disliked: Cleanliness, property conditions & facilities
This property needs updated and repaired. Our room specifically had no working handle on the outside of the bathroom door, the sink did not drain well, the shower was grossly moldy and looked like an amateur had installed the granite, the bedroom walls need drywall patched and the whole room needed fresh paint. THe refrigerator was leaking and the floor wet in front of it.
Stayed 1 night in Nov 2023