Ratings based on 73 Verified Reviews

They paid and stayed. We double-checked.
4.9 out of 5
99% of guests recommend
4.9 Room cleanliness
5.0 Service & staff
4.8 Room comfort
4.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Couples
by A verified traveler

fabulous hotel near to Funchal

Posted Nov 18, 2014
Pros: staff,location,grounds
Cons: food and its pricing
Location: walking distance to town with own minibus service into centre
we had a wonderful stay at Reids my only small gripe was that the french restaurant did not live up to its cost! the service was wonderful but there are better cheaper hotels in town.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom woodford green

Best hotel on the island

Posted Nov 4, 2014
Although this hotel was one of the most expensive on the island it was worth paying the extra, it was truly unique, right down to every detail. It went the extra mile to set itself apart from other 5* hotels. The staff were all welcoming and friendly. The position of the hotel was excellent, and I can't say a bad word about it.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom UK

Superb hotel

Posted Oct 30, 2014
Pros: Everything
Cons: Nothing
Location: It is in Funchal so plenty to see and do. Excellent views from the hotel across the harbour
I can't think of a better hotel anywhere in the world. Superb facilities, staff and food.
5 out of 5
Recommended
for Everyone
by A verified traveler

Best Hotel in the World!!

Posted Oct 25, 2014
Outstanding facilities, staff and food- best in the world! Great views, walking distance to city centre and wonderful staff to make your stay the best event of a lifetime!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom London

REIDS

Posted Oct 22, 2014
Pros: Location, facilities and great staff.
Cons: Robes (should be white and fluffy) and bed linen (should be soft and luxurious). Afternoon tea was very disappointing (venue for tea brilliant).
Location: Great location.
Hotel was lovely but expected more - did not compare with other luxury hotels in many ways. Perhaps living on its reputation!
5 out of 5
Recommended
for Couples
by A verified travelerfrom doncaster

Auld world charm

Posted Oct 21, 2014
Pros: Staff. B'fast, Room service, Afternoon tea, decor and sheer ambience of the place.
Cons: Had small problems with router for wi fi in room but always quickly sorted out.
My room was advertised as a charming room and it was exactly that. Small balcony with good view ideal for puff of my pipe. Smashing view of the harbour. Little things like following days events newsletter delivered by turndown maid make hotel special as does the free soft drinks in mini bar. The hotel is old but not in decor or amenities. Great stay.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Doune, Scotland

Superb place to stay

Posted Oct 19, 2014
Pros: Service, food, facilities.
Cons: Gym could do with some new equipment.
Location: 15 min walk into the city centre, only 25 mins in a cab from the airport - location is excellent.
A fantastic old colonial hotel, set on the cliffs of Funchal, in the island paradise of Madeira. Superb service, quality food and drink, excellent facilities and location.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Dorset UK

Location, Location

Posted Oct 16, 2014
Pros: Style, lots of it
Cons: See first comments
Location: Plenty to see in walking distance or hop on a local bus
Great location and staff, step back in time with a modern twist. All 5 star service and d├ęcor, the buffet breakfast not quite as good as others. This was made up for by the gardens and pool areas. Look forward to next visit.
5 out of 5
Recommended
for Couples
by A verified travelerfrom Cambridgeshire, UK

Fantastic traditional hotel in the grandest style

Posted Oct 10, 2014
Pros: Just about everything. It's so calm and relaxing with the most beautiful of gardens to laze in. Everyone involved should be congratulated.
Cons: Cannot think of anything.
Location: Location on its cliff top is perfect. Restaurants and nearby city centre provide lots to see and enjoy.
What a wonderful place to stay. Perfect accommodation, perfect facilities, perfect staff and very good food.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom London

Lovely

Posted Oct 5, 2014
Still the most wonderful place in the world for me.