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Reviews of Estalagem Da Ponta Do Sol

4 out of 5
Estalagem Da Ponta Do Sol
Caminho do Passo, 6, Ponta do Sol

Reviews

9.2

Wonderful

Rating 10 - Excellent. 44 out of 69 reviews" "
Rating 8 - Good. 20 out of 69 reviews" "
Rating 6 - Okay. 3 out of 69 reviews" "
Rating 4 - Poor. 2 out of 69 reviews" "
Rating 2 - Terrible. 0 out of 69 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Linda, Chelsea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this hotel. Great location, close to restaurants and beach. Exceptional staff.
Stayed 13 nights in Apr 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2023

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing views, great food, excellent value
Great hotel with amazing views, very good breakfast, and daily complimentary drop offs at the levadas. Excellent value all round!
Stayed 8 nights in Aug 2023

8/10 Good

Mrs Nicola

Traveled with partner
Liked: Cleanliness, staff & service
Hotel occupies a stunning plot set up on the hill over multiple levels. The breakfast was excellent and all the staff were great with the exception of Celina who was outstanding - going out of her way to accommodate any requests, and possessing always a cheery disposition. The dinner menu was good but when you stay for more than one week is boring and would benefit from, at the very least, one daily special. The room was tired, in particular the bathroom with the shower door not shutting and the toilet seat poorly fitted. We had a beach towel on arrival but it would have been nice if this was automatically changed at the end of week one. The hotel apparently had a barbeque for the first time on the evening before we left and our driver to the airport asked whether we had been but we had no idea of its existence. On two nights a week there were music events (open to outside visitors) which impacted on the rest of the hotel which was a shame as really they should have been in addition to 'normal service'. The pool was beautiful but there were at least 7 hard plastic sunbeds that were missing their padded topper which meant if you were out in the morning you would possibly end up in the afternoon on a very uncomfotable sunbed - for not much cost I'm sure these could have been replaced. I would recommend the hotel as a very restful holiday but would recommend they address the few niggly issues and invest a bit of money in the tired areas
Stayed 14 nights in Jul 2023

10/10 Excellent

Julian, Kingston-upon-thames

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A beautifully situated hotel with a modern design in a well maintained garden. The views are unique
Stayed 3 nights in Jul 2023

10/10 Excellent

Jacqueline

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely stunning hotel, just love the architecture and how it is built into the hillside. Great facilities and lovely food, all the staff are really friendly and helpful.
Stayed 7 nights in Jun 2023

10/10 Excellent

A

Traveled with family
Liked: Staff & service, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

Dave

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fabulous hotel with great views. Good food, friendly staff Good clean rooms
Stayed 5 nights in Jan 2023

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Nov 2022

8/10 Good

Paul

Stayed 7 nights in Oct 2022

10/10 Excellent

Jayne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views, friendly staff who genuinely made us feel very welcome and couldn't do enough to make our stay memorable. Food delicious and well presented. Shuttle to Funchal and for island tours great. Beautiful place we hope to be back
Stayed 7 nights in Sep 2022

8/10 Good

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stunning!
The hotel is sited in an amazing position and there were stunning views from most areas. The rooms were clean, comfortable and well equipped with everything we needed. The hotel facilities were good. There wasn't a huge choice for breakfast but it was stylishly presented, fresh and most enjoyable. Fruit was in abundance! All the staff were polite, friendly and helpful. The transport provided was useful, efficient and much appreciated. All covid restrictions were well observed and we felt safe. My only criticism is that there are a lot of steps and not many handrails!
Sunset over the pool
View from the garden
On site
Our room
Stayed 9 nights in Jan 2022

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would definitely go back
Great hotel - very laid back. Good food, friendly service and beautiful views.
Stayed 6 nights in Sep 2021

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel set in an amazing location. The outdoor swimming was lovely. Staff extremely friendly and helpful. I would highly recommend this hotel!
Stayed 4 nights in Mar 2020

10/10 Excellent

Camille

Stayed 5 nights in Jan 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The design and location is amazing. It is quiet and peaceful. Few children. It is however, a little tired and ready for a refit or TLC (renovation works were going on whilst we were there). It was disappointing that a lift was out of service for the whole week. Not easy to carry luggage up stairs, with no assistance from staff.
Stayed 7 nights in Jan 2020

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service
Amazing hotel lovely large bedroom & balcony beautifully kept grounds & pool the staff were polite & helpful good breakfast with a nice restaurant would definitely visit this hotel again
Stayed 7 nights in May 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent and the food was first class. The rooms were large and comfortable. The hotel has plenty of areas to sit and admire the view and a great pool area to relax. Will definitely be back here?
Stayed 7 nights in May 2019

10/10 Excellent

Fabio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

8/10 Good

Dawn, Lincoln UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I'm not a big fan of heights, there are a lot of bridges to cross to access the elevators, which as the hotel is set across many levels need to be crossed a lot! However there are alternative routes via stairs if you can manage them. We loved the lay out and clever use of space to maximize the views from the cliff top
Stayed 1 night in Feb 2018

6/10 Okay

Verified traveler

Disliked: Staff & service, property conditions & facilities
good location, hotel could be better. nice design but service and rooms could be better.

10/10 Excellent

ABIOLA, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I died and I went to Estalagem Heaven
Everything about this hotel is superb. As a huge devoter of architecture and design, this is exceeding all my expectations. No detail has been forgotten, even the jug the fresh orange juice is served in to the replenishment of the breakfast spread. Staff are happy to cater to your every need. They are discrete, calm and always greeting you with a smile. Rooms are crisp white, bedsheets felt like cashmere. The food at the hotel restaurant is great, there is absolutely nothing that I can fault about this place. It was my friend's birthday and they had organised a birthday cake which was so thoughtful. If I die, i hope it looks and has the sensibility of Estalagem

8/10 Good

Jennie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautifully designed hotel
Friendly helpful staff, beautiful location, great facilities

8/10 Good

JenP, UK

Liked: Property conditions & facilities
Basic hotel but with some good features
The rooms are pretty basic..... but the amazing pool area and the fabulous breakfast buffet each morning seem to make up for that!

10/10 Excellent

Matthias

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will return, for sure.
Stayed 4 nights in Mar 2024

10/10 Excellent

Sabina

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 6 nights in Jan 2024

10/10 Excellent

Elisabeth

Traveled with family
Liked: Cleanliness, staff & service, room comfort
LOVE it!! need to update to continue with ⭐️⭐️⭐️⭐️
I think there should be a shampoo and conditioner when it's a four star hotel. Had to buy in the store to be able to wash my long hair. The toilet seat was loose and rickety, had to reassemble it when it came off. Way too much bright lighting, no romantic cozy lighting. Otherwise very comfortable beds, pillows, towels, nice view of the sea from the balcony. Good breakfast, very good dinner in your restaurant!
Stayed 3 nights in Dec 2023

10/10 Excellent

Josef

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schöne Unterkunft mit einem wunderbaren Blick auf das Meer, sehr sauber, das Personal ist sehr hilfsbereit und freundlich, das Frühstück ist sehr abwechslungsreich und frisch zubereitet. Kleiner Hinweis: Parkplätze sind nur eingeschränkt verfügbar
Stayed 5 nights in Oct 2023

6/10 Okay

Michel

Liked: Room comfort
Disliked: Cleanliness
Stayed 5 nights in Apr 2023

10/10 Excellent

AGATHE

Stayed 1 night in Nov 2022

10/10 Excellent

Paolo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2022

8/10 Good

Jan

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Schöne Aussicht
Stayed 7 nights in Sep 2022

6/10 Okay

Verified traveler

Disliked: Staff & service, room comfort
Sopravalutato
Abbiamo cenato due volte presso l’hotel; il cibo era davvero ottimo. Vista mare dalla stanza molto bella come pure dalla piscina…per il resto purtroppo ci sono molte critiche da fare: ascensore principale + ascensore interno fuori uso - letti molto rumorosi e tutto molto datato.
Stayed 4 nights in Aug 2022

10/10 Excellent

Michèle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super hôtel 😀.. Très belle chambre avec jardin et vue incroyable !
Vue sur l'océan depuis ma chambre 😀
Stayed 2 nights in May 2022

10/10 Excellent

Sabine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Einzigartige Lage; das Personal war immer freundlich; toller Pool; entspannte Atmosphäre! Empfehlenswert!
Stayed 7 nights in Apr 2022

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Einzigartige Lage, sehr stylishes Hotel, tollet InfinityPool, gutes Essen, nettes Personal.
Stayed 1 night in Aug 2021

10/10 Excellent

Ippi, München Bayern

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolle Lage und sehr schöne Zimmer mit Meerblick. Nettes Personal und einen sehr schönen Außenbereich. Die Küche war auch hervorragend. Die Pfege der Bäder war nicht ausreichen da es durch den dunklen Boden sehr schnell zu Ablagerungen kommt die einfach schmutzig aussehen und nicht entfernt wurden. Gerade im Nassbereich und auf dem Balkon fehlten die Siliconfugen am Boden.
Stayed 14 nights in Nov 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Zimmer mit Meeresblick war einfach herrlich. Das Fruehstuck empfehlenswert.
Stayed 14 nights in Oct 2020

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel avec une très bel vue, très bien situé pour visiter madère, les meubles de chambre mérite un rafraîchissement, pour la piscine intérieure les jet de massage ne fonctionnent plus, arrêt du spa du au covid 19 . Toute les mesures barrières sont respectées, petit déjeuner service à tables, personnel à l écoute et très agréable . Magnifique jardin .
Stayed 14 nights in Aug 2020

10/10 Excellent

Margarida

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Mar 2020

10/10 Excellent

Ivar Tuflåt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Her finner man roen og turmulighetene.
Vi ville ha et bra hotell, men forholdsvis lite, og i et rolig område som lå i nærhet til sjøen og gangavstand til flere levadaruter. Og vi fikk oppfylt alle våre ønsker.
Hotellets fantastiske basseng.
Solnedgang fra rombalkongen
Porto do Sol i kveldslyset
Stayed 14 nights in Nov 2019

10/10 Excellent

Erlend

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel, very nice view over the city of Ponta do Sol and sea. Friendly staff. Nice clean rooms. Breakfast is good. We will certainly come back. Erlend & Gry, Oslo Norway
Seaview from the bar. Thanks for good service Fatima.
Stayed 7 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relax atmosphere. Great breakfast. Friendly staff.
Stayed 4 nights in Sep 2019

8/10 Good

Verified traveler

Stayed 12 nights in Aug 2019

10/10 Excellent

Patrícia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

Paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Descanso pleno
Ambiente calmo com excelentes vistas sobre o mar, centro da vila e que de noite se torna mágico, mais ainda com as luzes e decoração de natal. Perfeito para descomprimir e carregar energias bem positivas! Espaços verdes dos jardins bem cuidados, tornam este hotel muito envolvente e acolhedor. Conforto térmico dos quartos, muito bom, camas bastante confortáveis e bem espaçosas, assim como wc renovado, moderno e pratico com duche envidraçado em toda a volta e sem degraus ou desníveis.
Stayed 2 nights in Dec 2018

8/10 Good

Jörg

Liked: Cleanliness, staff & service, room comfort
Super Lage, leider bauartbedingt etwas hellhörig.
Stayed 7 nights in May 2018

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prachtig hotel op een wondermooi eiland
Schitterende ligging en view.Kamer zonder zeezicht geboekt en betaald maar toch zeezicht. Uitstekend ontbijtbuffet. Supervriendelijk. Ideale ligging om het ganse eiland te bezichtigen.
Stayed 7 nights in May 2018