Outdoor pool

Reviews of Estalagem Do Vale

4 out of 5
Estalagem Do Vale
Sitio Das Feiteiras De Baixo, São Vicente

Reviews

8.4

Very Good

Rating 10 - Excellent. 69 out of 179 reviews" "
Rating 8 - Good. 77 out of 179 reviews" "
Rating 6 - Okay. 25 out of 179 reviews" "
Rating 4 - Poor. 5 out of 179 reviews" "
Rating 2 - Terrible. 3 out of 179 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Dana

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely beautiful hotel with gorgeous views. Definitely recommend the hotel and the location if Sao Vicente.
Stayed 2 nights in Feb 2024

8/10 Good

Daljit

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to surrounding areas of interest
Stayed 1 night in Feb 2024

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Sep 2023
Response from Marco Abreu on Oct 17, 2023
Thank you very much for your review!Best regardsMarco AbreuReception

10/10 Excellent

Lukas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff,great view,good location
Stayed 3 nights in Sep 2023
Response from Marco Abreu on Oct 17, 2023
Thank you very much for your review! And thank you for the feedback.Best regardsMarco AbreuReception

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Estalagem do Vale on Apr 24, 2023
Thank you very much for your review!Best regardsMarco AbreuReceptionEstalagem do Vale

10/10 Excellent

Richard Ray

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice common areas. Great views. Excellent breakfast. Helpful staff. Welcome bottle of Madeira a nice touch
Stayed 1 night in Feb 2023
Response from Estalagem do Vale on Mar 2, 2023
Thank you very much for your review!

6/10 Okay

Martin

Stayed 5 nights in Nov 2022
Response from Reservations Dept. on Dec 11, 2022
Thank you for the review.

8/10 Good

Mark

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location, not too big, friendly staff, nice views but shame restaurant was closed
Stayed 2 nights in Oct 2022
Response from Reservations Dept. on Dec 11, 2022
Thank you for the review.

8/10 Good

Allan, Niagara on the Lake

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place holds up to the cleanliness values! Keep up the fantastic job. Best part overall though, is the location this property is at. Essentially close enough to go to Sao Vicente and Port Moniz in no time (by car) but by walking would be challenging but easy! Just be careful of the cats in the area, they tend to sleep under your vehicle. Also for amenities, it’s great, just needed more modernized fitness equipment for me personally. I will recommend this place and hopefully come back! Thanks again to the wonderful front desk services!
Stayed 2 nights in Oct 2022
Response from Reservations Dept. on Oct 6, 2022
Thank you for your review.

8/10 Good

Steven

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
A very good stay but a few issues which the receptionist Joanna sorted quickly and efficiently. The restaurant and hot tube/sauna which were supposed to be open by 1st September were still closed by 1st October. Car park is small and sometimes had to park on road.
Stayed 7 nights in Sep 2022
Response from Reservations Dept. on Oct 6, 2022
Thank you for the review.Kind regards,

10/10 Excellent

Amelia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel in a stunning location. The staff are all excellent and so friendly and helpful. We felt very at home. The breakfast was perfect too. Thank you!
Stayed 2 nights in Jun 2022

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice one week stay
Everything very nice, on site facilities are surprisingly very good, plenty to do if you feel the need including crazy golf which was fun and is free of charge like all of the facilities on site. To criticise would be picky, it is majorly a site for older couples and groups as the majority of Madeira is however that has little to do with the hotel and I’d a benefit to most people (no screaming children)
Stayed 7 nights in Dec 2021

10/10 Excellent

R A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in a great location.
We stayed two nights in a lovely bedroom looking out to the mountains and the clock tower. The hotel staff are friendly and the breakfast was great. In the evenings the hotel has a fixed price menu which was good value for money and tasty. We also eat out at a restaurant just 6 minutes walk away- Lavrador, which also does great food. Best to book if you want one of the tables outside with a view. The hotel is located only 10 minutes away from a fantastic levada walk in Ginhas. So remember to bring your head torches. It is also ideally situated to get to Encumeada pass and the stunning levada do norte.
Stayed 2 nights in Jul 2021
Response from Reservations Dept. on Aug 31, 2021
Dear guest, We thank you for your review. Kind regards.

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

8/10 Good

Allison

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2019

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities, room comfort
I’m not normally fussy about the welcome I get from hotel reception but the lady looked rather surprised by my arrival and behaved as though she couldn’t find my reservation. I was initially shown the wrong (and cheaper) room despite handing over my reservation paperwork which clearly indicated the room type. When I was eventually shown to the superior room I discovered that it was very small and I had difficulty in opening my large suitcase. There was a chest of drawers, cupboard and a table with a small old style TV with 3 English news channels. There was nothing to sit on apart from a small bench in the window and there was no fridge. The safe was only available to be used at extra cost! There weren’t enough electrical sockets so I had to unplug a bedside light. Throughout my stay there was an annoying buzzing noise in the room. The bathroom had a large sink surround and they provided good sized towels. The toiletries not replenished at all during my stay and no tissues were provided. The bed was very hard and had a stained blanket. Breakfast was fairly poor with limited choice but at least they produced freshly cooked eggs. The croissants were made with wrong type of pastry which meant they were very heavy and hard except for the last day when they used puff pastry. The Wi-Fi was ok and just good enough for Skype. There was nearly enough parking for everyone. Shutters blocked out the light. Good views of the valley and terraces. Poor bar food at night.
Stayed 5 nights in Jun 2018
Response from Public Relations Dept. on Oct 2, 2018
Thank you for your review. We will take measures to improve even more our service standards. Kind regards.

10/10 Excellent

Sam , London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love this place. This was my third visit and it has the happiest vibe, stunning views, lovely staff and is beginning to feel like a second home.
Stayed 7 nights in Apr 2018

2/10 Terrible

D, Colorado

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely disappointed
Very disappointing experience with this hotel. The details I’ve tried to submit have not been approved for Expedia.
Stayed 1 night in Mar 2018

10/10 Excellent

dave, canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in the senic mountain vally. Good resta
Enjoyed 2 nights. Good value.Close to lava caves and levada.
Stayed 2 nights in Feb 2018
Response from Reservations Dept. on Apr 3, 2018
Dear guest, Thank you for your feedback.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

6/10 Okay

E, UL

Liked: Staff & service
Disliked: Room comfort
Nice setting and hotel staff very accommodating. Felt like a bit 1980: in the steam room and swimming pool etc. No fridge in room unless one hires one ! A first for us. !
Stayed 2 nights in Oct 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value, Charming and great location
Charming hotel in Sao Vincente, great location; with the most helpful and pleasant staff.
Stayed 7 nights in Aug 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay but room a bit small for family of three and no fridge in room
Stayed 4 nights in Jul 2017

8/10 Good

vince, montreal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel quiet place, plendid view
Nice place, far away from nuise city, central of the island if you have a car it wil be perfect for a central point. Hotel is really nice, look more of a Manor.

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Disgruntled Dad

Liked: Cleanliness
Disliked: Property conditions & facilities
Damp and dark and certainly NOT 4 stars!
Difficult to find old fashioned hotel. Smelt damp and when raining, which it does a lot, water dripping everywhere inside. Whilst everywhere was spotlessly clean, the whole place looked tired: faded carpets on landings, old fashioned artwork on walls etc. The room itself smelt of damp, the curtains were faded, wardrobe had sliding doors which didn't slide and contained my bug bear of an insufficient number of broken hotel coat hangers! All in all a hotel stuck in the 70's and definitely only 3 stars.

10/10 Excellent

Steve, Houston, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfectly quiet beauty
2 week stay. 2nd visit. Upgraded to balcony rooms facing the mountains with water view. Never gets tiring.

10/10 Excellent

Sylvia, Oxford England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel,stunning views.
We throughly enjoyed our stay at Estalagem do vale. The staff were very helpful, polite and friendly. The food at the hotel was excellent and we were lucky to enjoy some live traditional music on the Saturday evening. This hotel has amazing views and is a peaceful relaxing place to stay.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel in amazing location
We stayed in this hotel for a week. The room was comfortable and included a mini fridge. We enjoyed breakfast each day with a good variety of fruits, bread, cooked breakfast, yoghurt and cereals. The staff were very friendly and helpful. There is a sauna, turkish bath and jacuzzi as well as outdoor pool. The mini golf is fun and there is a pool table and table tennis. It's only a 5 minute drive down to the Sao Vicente sea front, but it would be a steep walk.

8/10 Good

Philly, London

Liked: Cleanliness, staff & service
Nice Hotel friendly helpful staff
Hotel was not a 4 star more like a 3 star... i.e. no mini fridge in room... Basic old school tv with crappy picture, however the food was good Breakfast simple good food..Dinner was nice freshly prepared. Swimming Pool very small. The staff were very friendly and very helpful on a day to day basis in proving tips on what to do where to go. I now have very toned legs from climbing the hill from Sao Viencete to the Hotel :-) Rooms were clean, and comfortable...

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Beautiful situation but not 4*
Food at breakfast was uninspired, (we did not eat at the hotel in the evening as the dinner menu looked less interesting than the seafront restaurants in Sao Vincente where we ate and which were also much cheaper.) Pool was basic, common parts adequate. Lighting in rooms poor, particularly bathroom. So very pleasant but not a 4* hotel.

10/10 Excellent

Tim , Manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in a beautiful location
This small hotel is on the North of the Madeira which is much quieter and unspoiled than the Funchal side. It is in a wonderful location with stunning views of the mountains and sea and as it is a bit cooler after dark the staff light a real fire which was very romantic. One downside is its a bit out of the way so you do need to hire a car if you want to stay here.

10/10 Excellent

JG, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely stay!
We stayed there for 6 nights beginning of October with our 22 months old boy .Good food ,nice breakfast with hot buffet ,big choice of fruits and cereals.Very good food at restaurant.Nice playground for children only minus no fence oround swimming pool.Lovely 3 little gardens.Friendly staff.Planning to go back in June when everything is in full bloom!!

10/10 Excellent

Peter, Isle of Arran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem of a hotel in a fantastic setting
A total contrast to the hustle and bustle of Funchal. Well worth a 2/3 night break during a longer stay on Madeira

8/10 Good

Horia, Bucharest

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location for exploring this part of island
After spending a week in Funchal, we moved to Sao Vicente for three days, so that our trips would be shorter. The hotel is not easy to find by searching for the address - both car's GPS and our own did not find it. However, searching for a POI (point of interest) did the trick. There are also a few road signs pointing to the hotel. The room we got had a view towards the beautiful valley. Room seemed to us a bit outdated, with the common parts of the hotel receiving most of the attention, for e.g. on the 1st floor there's a sledge similar to those used for the Toboggan Run in Funchal. Weather seems to be a bit chillier in this area than in south / Funchal. We did not expected all our mornings to be dull during June.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family friendly hotel inGreat touring loc the hild
Great Views and very peaceful. Excellent choice for mature people but need to hire a car. Very different from other side of the island.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful spot
The hotel is reached in a comfortable 50-minute drive from the airport using the new roads. The mountain passes, which are unmissable, are best left to a fresh day. The hotel staff were unfailingly friendly and obliging. The walking folder had disappeared but the reception staff were able to advise us of a nearby levada walk. Our initial room was very disappointing, rather dark with no view at all from a little terrace squashed behind a hedge. Halfway through our stay, we were able to upgrade to a beautiful 2nd-floor room with a balcony and superb views of the mountains - well worth the 15 euro supplement. A very good breakfast catering for all tastes. Portions for dinner, as in all the island's restaurants, are generous. The gardens are very pretty with plenty of areas to sit. We enjoyed the mini-golf, which was well-maintained. The swimming pool was lovely but disappointing that the surrounding cover is permanently on at this time of the year so it wasn't possible to sit by the pool and enjoy the view. (However, it did mean the water was warm and there was no chill when you got out!) The courtesy bus down to the centre of the village does not run until later in the year. It's a good half an hour's steep walk and nice to do once but a taxi back is a good idea!

8/10 Good

dave, aberdeen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good cosmopolitan Hotel in a peaceful setting
A good mid size hotel with really helpful staff and excellent food. The hotel is in a steep location some way from the village centre. The staff were excellent. Great location for the energetic mountain lover. I would not return to many hotels that I have stayed in, but I would definitely return to this one.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet hotel
Flight was delayed so arrived in dark, hotel directions linked to their site leave a lot to be desired. But a member of staff drove out to where we were when we phoned so that we could follow him back and also provided us with toasted sandwiches and chips on our arrival despite being midnight.

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Nice hotel
Hotel a little cold and jacuzzi out of action during our stay. Restaurant could have done with background music to create a better atmosphere at dinner.

8/10 Good

Tudin, North Wales

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning Madeira
Quiet hotel with lovely staff. We were pleasantly surprised by the standard of this hotel for the price that we paid. Out of seven nights we only had one lot of "noisy neighbours" but after speaking to the male receptionist the problem was solved. Every day our toilet broke but this did not bother us too much as we went out after our sumptuous breakfast and did not return until early evening. The view from our room was lovely, mountains, sea and the Senhora Fatima Church. The restaurant served well priced, well presented, very good food and well priced wine. We definitely want to return to Madeira and would stay at this hotel, we have recommended it to our relatives who are looking to visit Madeira soon.

10/10 Excellent

Soodesh, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice, beautiful quiet area.
Very good experience.The staff were excellent, very helpful and friendly.

10/10 Excellent

Rhian, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Hotel, great views & staff
We really enjoyed our stay at this hotel, the staff were excellent - friendly, great service and would do anything to help and more. The views were lovely and in a nice quiet location. Be aware you would need to use taxis, buses or hire a car to get about. We used a taxi with a great guy called Duncan recommended by the hotel, who gave us a tour of the island which was a great day out and for other little run arounds. Also took the local bus into Funchal which was convenient too. A great holiday and we hope that the people who own this hotel value the wonderful staff they have - they really were so hard working and always with a smile. Thank you to them all for making our holiday so enjoyable.

10/10 Excellent

Steve, Houston, Texas USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quite, elegant, beautiful views
Terrific locale, great staff, wonderful rooms. Great chef and meals daily. Pool water was freezing but very refreshing!!

10/10 Excellent

Unclean

Liked: Cleanliness, staff & service, room comfort
a hidden away gem
This inn is hidden away in the hills above Sao Vicente with great view across the valley. Great reception and explanations about facility. Free WiFi in very comfortable lounge, with bar which also serves coffee and tea. Excellent restaurant which serves set menu of three courses ( 2 choices of mains) for 18euros per person. Good wines. Would highly recommend this place!

10/10 Excellent

Dave, Paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet area, very peaceful
Made to feel welcome by friendly helpful staff. Roads are good with built in car washes, impressed with the caves system.

10/10 Excellent

Allan, Preston, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely valley location with views of the hills

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel
Wonderful setting, quiet and spectacular views. Lovely hotel, small and beautifully decorated. Rooms are a reasonable size and well designed and well presented and very pleasant. Staff are WONDERFUL. Friendly, very helpful. Their language skills are awesome! We loved staying here. The food in the restaurant was very good and good value - we didn't want to eat anywhere else. Sao Vicente is a lovely contrast to the busyness of Funchal but is only a 20 minute drive away. It is a great base for exploring Madeira and is just such a friendly hotel. We will stay there again!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great small hotel with wonderful view
Wonderful views, very comfortable small hotel with places to sit outside and nice though short pool.great holiday there

10/10 Excellent

Emily, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place to relax
This hotel is a gem hidden away in a village on the north of the island. Beautiful views, such friendly staff, and stunning rooms in the old part of the hotel. The bar could do with a bit of an upgrade (and the piano a tune!) but other than that I think it's fabulous value for money, and I shal no doubt return.