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Room type

Double or Twin Room, Mountain View

Max Occupancy: 2 guests (up to 1 child)

Family Room

Max Occupancy: 4 guests (up to 3 children, 2 infants)

Double or Twin Room, Pool View

Max Occupancy: 2 guests (up to 1 child)

Junior Suite

Max Occupancy: 3 guests (up to 2 children, 1 infant)

Suite

Max Occupancy: 3 guests (up to 2 children, 1 infant)

Double or Twin Room, Sea View

Max Occupancy: 2 guests (up to 1 child)

5-star family-friendly hotel near Madeira Story Centre Museum

Expedia Insiders' Select Winner 2014

Location

This family-friendly Funchal hotel is located by the ocean, within 1 mi (2 km) of CR7 Museum, Funchal Farmers Market, and Santa Clara Monastery. Madeira Story Centre Museum and Botanical Garden are also within 3 mi (5 km).

Hotel Features

This smoke-free hotel features a marina, a full-service spa, and a restaurant. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, an indoor pool, an outdoor pool, and a health club are onsite.

Room Amenities

All 286 rooms feature thoughtful touches like bathrobes and slippers, along with wired Internet and balconies. Other amenities available to guests include 24-hour room service, cable TV, and minibars.

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Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Pestana Carlton Madeira Ocean Resort Hotel features a marina and an indoor pool. Dining options at the hotel include a restaurant and a coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A complimentary breakfast is offered. Public areas are equipped with complimentary high-speed wireless Internet access.

This luxury hotel also offers an outdoor pool, a children's pool, and a health club. For a surcharge, a roundtrip airport shuttle (available on request) is offered to guests. Parking is available onsite for a surcharge.

Pestana Carlton Madeira Ocean Resort Hotel is a smoke-free property.

  • Free breakfast
  • Free WiFi
  • Restaurant
  • Full-service spa
  • Marina on site
  • Children's pool
  • Indoor pool
  • Outdoor pool
  • Poolside bar
  • Bar/lounge
  • Health club
  • Spa tub
  • Coffee shop or café
  • Sauna
  • Steam room
  • Self parking (surcharge)
  • Airport transportation (surcharge)
  • Conference space
  • Babysitting or childcare
  • Dry cleaning/laundry service
  • 24-hour front desk
  • Arcade/game room
  • Billiards or pool table
  • Free newspapers in lobby
  • Multilingual staff
  • Wedding services
  • Fireplace in lobby
  • Gift shops or newsstand
  • Hair salon
  • Elevator/lift
  • Shopping on site
  • Smoke-free property
  • Number of floors - 15
  • Total number of rooms - 286
  • Tennis on site
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Family Friendly Amenities

  • Free Wi-Fi
  • Children's pool
  • Indoor pool
  • Outdoor pool
  • Babysitting or childcare
  • Arcade/game room

Internet

Available in all rooms: Wired internet access ( 5 EUR per day )

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Room Amenities

  • Wired high-speed Internet access (surcharge)
  • Balcony
  • Minibar
  • Room service (24 hours)
  • Cable TV service
  • Shower/tub combination
  • Cribs/infant beds available
  • Daily housekeeping
  • Turndown service
  • Hair dryer
  • In-room safe
  • Bathrobes
  • Slippers
  • Free toiletries
  • Bidet
  • Iron/ironing board (on request)
  • Air conditioning
  • Climate control
  • Private bathroom
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Where to Eat

Guests are offered a complimentary buffet breakfast.

Arcos - This buffet restaurant serves breakfast and dinner.

24-hour room service is available.

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Nearby Things to Do

A marina and a health club are featured at the hotel. An indoor pool, an outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Venus Health SPA. Services include massages.

Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

Hotel Policies

Check-in

Minimum check-in age is 18

Check-in time starts at 2 PM

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available.

Pets

Pets allowed, Maximum number of pets per room 1, Pet maximum weight in kg is 5

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

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Fees

The charges below are included in your overall room price:
  • Resort fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for in-room high-speed Internet (wired): EUR 5 per day (rates may vary)
  • Fee for wireless Internet in public areas: EUR 5 per day (rates may vary)
  • Self parking fee: EUR 20 per day
  • Pet deposit: EUR 20 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. A resort fee is included in the total price displayed.

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