Ratings based on 68 Verified Reviews
They paid and stayed. We double-checked.
4.9 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.8 Hotel condition
They paid and stayed.
for Couplesby A verified travelerfrom Norge
Herlig, roligPosted Mar 27, 2015
Svært hyggelig personale, vakkert bygg og super frokostbuffet!
for Everyoneby A verified travelerfrom Nottingham UK
Quiet, friendly. Great staffPosted Mar 22, 2015
Great hotel. Beautiful gardens. Staff very efficient and friendly.
for Everyoneby A verified travelerfrom East Lothian
Lovely hotel and gardensPosted Mar 11, 2015
Pros: The friendly staff, good food and peaceful location.
Cons: Shuttle bus service could start earlier in the morning.
The hotel is in lovely gardens. The standard rooms are very spacious. The food is excellent and good value. The staff are very helpful, polite and with excellent English. It is not in the central hotel district - which I think is is good - you feel well away from the tourist crowd. There is a regular shuttle bus provided by the hotel to the centre of Funchal though it doesn't start early enough if you are planning a long walk. It is about 15 minutes down a steep hill to the marina if you walk. And there is a local bus from just outside the hotel too.
for Couplesby A verified travelerfrom Harrogate
Fabulous small HotelPosted Jan 22, 2015
Pros: Staff were incredibly helpful and friendly. Lovely gardens and views. Games room available, suana, pool etc.
Cons: It was a little costly but well worth the extra money.
Location: There is a twenty minute walk into town but courtesy bus available for the less able. Good local shops.
Good location away from the large hotels but with everything to be expected from them. Small and freindly, lovely gardens and poolside, splendid rooms, just right for our honeymoon! Will be returning!
for Everyoneby A verified traveler
A PERFECT OASIS - VERY COMFORTABLE / QUIETPosted Dec 30, 2014
EXCELLENT SERVICE FROM ALL STAFF / QUIET AND VERY COMFORTABLE WE WOULD HIGHLY RECCOMEND TO TRAVELERS TO MADEIRA.
for Couplesby Norbertfrom Playa del Inglés
Komfort im alten HerrenhausstilPosted Dec 17, 2014 on Hotels.com
Wir waren 4 Tage in Funchal, Lage ok, unser Zimmer lag im Innenwinkel vom Gebäude und hatte nur ein kleines Fenster zum Garten. Service sehr gut, behobene Klasse, sehr ruhig, mit einem wunderschönen botanischen Garten.
for Couplesby A verified travelerfrom Hampshire
Wonderful staff - couldn't do enough for youPosted Nov 17, 2014
Pros: The staff, the decor and the general beauty of the place.
We had the most amazing 3 night stay at this hotel, the room was a very generous size, the hotel had a wonderful atmosphere, the gardens were beautiful and the staff couldn't do enough for you. They also have a resident giant tortious named Columbo who is absolutely charming, I thoroughly enjoyed greeting him each day as we walked round the gardens. As for the rest of the hotel, we couldn't fault it and would love to go back. The restaurant does some lovely food, its not cheap but you would pay more in the UK for food of that quality. The bottle of red we ordered was decanted on arrival which was a lovely touch even though it was a few decrees cooler than we would have liked. There is a mini bus that the hotel put on free of charge that takes you to the town ever 15 minutes or so which is extremely convenient. They also have a lovely library and billiards room as well as a stunning pool.
for Everyoneby A verified travelerfrom Mansfield, UK
Great hotel with a lovely garden settingPosted Nov 16, 2014
Pros: The setting, the peace and quiet.
Cons: A shuttle bus runs from the hotel to the town morning and afternoon. Evenings would be good. It's a 10min walk down and 30mins back up hill.
Brilliant hotel with great gardens. Everything you would expect from a 5 star hotel.
for Couplesby A verified traveler
Toller GartenPosted Nov 11, 2014 on Hotels.com
weit weg von Touristenbunkern
for Everyoneby A verified travelerfrom Delbrück
Top Hotel in FunchalPosted Oct 26, 2014
Pros: Schöne große Zimmer, sehr gutes Frühstück, sehr aufmerksames Personal.
Cons: Da meine Frau und ich abends bei warmen Wetter gern auch mal draußen essen, wäre es schön, wenn diese Möglichkeit bestünde.
Location: Oberhalb der Altstadt; Mietwagen oder Taxi (bzw. ggf. der Hotelshuttle, der aber nur tagsüber fährt) sind sehr sinnvoll.
Das Hotel liegt inmitten eines wunderschönesn Gartens oberhalb der Altstadt. Das Personal ist ausgesprochena aufmerksam, der Service ist sehr gut. Wir haben 10 ausgesprochen schöne Tage in dem Hotel verlebt und können es nur weiterempfehlen. Für Ausflüge oder Trips in die Altstadt empfiehlt sich aber ein Mietwagen bzw. Taxi; bis in die Altstadt ist es zwar KM-mäßig nicht sehr weit, aber der Rückweg ist sehr steil und führt durch eine Gegend, die nicht gerade sehenswert ist.