Ratings based on 204 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
83% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

Posted Sep 2, 2014
Stayed here for a wedding. The room was very big with a separate living room area. Very clean and very nice
4 out of 5
Recommended
for Everyone
by A verified traveler from Seattle , WA

Posted Aug 31, 2014
Pros: comfortable and clean
Traveling for business and the hotel was fine. Checked in before 10pm after a long day of air travel and ordered room service for dinner. The service was quick and perfect - exactly what we were looking for. Staff was friendly.
4 out of 5
Recommended
for Students
by A verified traveler from Minneapolis

Pleasant Stay

Posted Aug 28, 2014
Pros: Grand lobby
Cons: Wallpaper and paint in hallways was worn.
Location: Great place to stay before touring UW-Madison.
Everything was very clean and pleasant. Room was comfortable. Lobby was very nice.
3 out of 5
Recommended
for Everyone
by A verified traveler

Damp room

Posted Aug 25, 2014
Pros: Courteous service,
Cons: Add exhaust fan in bathroom; add a dehumidifier to air handling unit.
Location: Very close to I94 and east side of campus.
We spent 8/23 at Crowne Plaza Hotel. The staff and facility were very nice. However, our room was so humid that clothes I had hanging up over night were damp in the morning! Towels from shower use Sat afternoon never did dry. Saturday was a rainy, humid day, but still. The whole room was clammy.
4 out of 5
Recommended
for Everyone
by A verified traveler

Second time this summer

Posted Aug 22, 2014
Pros: Website
Cons: Just showing a little wear and tear- minor paint touch ups would help a lot.
This was our second visit this summer to Crowne Plaza. While this is definitely a nicer hotel than most in the area, we had an experience with booking that was problem that caused my rate to be different than expected. The manager Val, exceeded my expectations in resolving the issue. The staff was great there and we are very happy. Thank you kindly!
3 out of 5
Recommended
for Everyone
by A verified traveler from Montana

Nice hotel

Posted Aug 16, 2014
Nice hotel, close to the airport an 15 min away from downtown. I liked it
5 out of 5
Recommended
for Everyone
by A verified traveler from M

Great hotel but far from the campus.

Posted Aug 10, 2014
I was visiting my son, who is a University of Madison student. This was my second stay at this hotel and I like everything about this hotel but location.
5 out of 5
Recommended
for Everyone
by A verified traveler from Rapid City, SD

A stay at the Crowne Plaza

Posted Jul 27, 2014
Pros: Quiet, comfortable, and clean.
Cons: One of the staff members at the front desk didn't seem to know what he was doing when he tried to help us check-in.
Location: Indoor shopping mall across the street. State capitol several miles up the street.
The room was clean and comfortable. The shower/bathtub was much better than other hotels, with good water pressure and soft water. Everything in the room worked/functioned well (as you would always expect, but not what we have always experience in the different hotels we have stayed at).
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 20, 2014
Love this hotel. Great pool, great bar, great rooms, great rate!
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient to airport

Posted Jul 7, 2014
Club floor room had very small double beds and no room for rollaway