Ratings based on 132 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Atlanta
Nice HotelPosted Jul 28, 2014
In town for a family union, enjoyed my stay. Very nice clean hotel, good breakfast.
for Everyoneby A verified traveler from Murfreesboro, TN
Great on the surface, until you dug deeperPosted Jul 20, 2014
Cons: Bed was very uncomfortable and pool was freezing.
The hotel was beautiful, new, clean and the staff was very friendly, allowing us to check in early and answering all questions. However, the bed was extremely hard and uncomfortable, the pool was listed as "heated indoor pool" and it was very small and very cold.
for Business Travelersby Sj DePland from Hilton Gardens Madison, Mississippi
Posted May 13, 2014 on Hotels.com
I enjoyed my stay. Unfortunately my reservations were lost. I spent 30inutes at the front desk with a young lady that ignored I had reservations and membership. Extremely embarrassing. After calling Hotels .com and giving my confirmation number I finally was given a manager. I confirmed the reservations ahead of time. I had other guest at the same Hotel that came to give my Itinerary to this young lady. Still she didn't want to allow me a room. I did use my Amex gold. Just unbelievable, Too make matters worst she was helping other customers who came after me. So disrespectful quite rude and embarrassing. The manager took only 60seconds to locate the reservations. Thank you Ms. Earline she got me back on schedule. I did have an itinerary.
for Personal Eventby Susie from New Orleans
Great locationPosted May 12, 2014 on Hotels.com
Wonderful hotel, great location, comfortable rooms, safe area, pool, fitness area. Only downside was breakfast costs $10 per person. But had coffee and tea in room. Would stay again in a heartbeat
Recommendedby smc from nola
bonefish grill room servicePosted May 12, 2014 on Hotels.com
it was pleasurable
for Everyoneby A verified traveler
People less than expectedPosted May 5, 2014
Pros: FACILITY NICE.
Cons: DESK PERSONNEL.
upon approaching the desk associate I had to initiate any conversation. she then said I had no reservation. another associate showed up and asked the first one If she could help and the first one said no. I told them I had gotten a call from someone there earlier in the day and they did have a reservation for me whereupon the second person found it. I asked if breakfast was included, the last stay here it was, she said no. That was it, not did want to add breakfast nothing. This person was a complete DUD!
for Everyoneby h from Memphis
Very nice hotel next door to upscale shoppingPosted Apr 28, 2014
We arrived late, but were greeted with a smile, I requested late check out and was given that luxury. Great hotel near upscale shopping venue.
Recommendedby Jennifer from Penascola, FL
Clean room, great stay!Posted Apr 28, 2014 on Hotels.com
Clean room and common areas, great customer service. Small pool, but overall a great stay.
by Rita from Spring Hill, TN
Nice hotel, very well kept.Posted Apr 26, 2014
Location: Great location; walking distance to some very good restaurants
Bed was uncomfortable, hard not firm mattress.Good breakfast buffet. Excellent staff.
Recommendedby A verified traveler
Posted Apr 1, 2014 on Hotels.com