Ratings based on 70 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
87% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified travelerfrom New Jersey

Good location

Posted Nov 9, 2014
Pros: Desk help and breakfast.
Cons: Clean the room better and get rid of musty smell.
Location: It was close to my sister and had a number of places to eat.
I stayed here in July and was pleased with the stay but this time I was on the first floor and the room smelled musty and the carpet was not clean in the corners. I am not sure that the carpet was cleaned during my stay because there was a small piece of tissue on the floor that I had dropped and that was there during my stay. The people at the desk were helpful and pleasant and the breakfast was good. (Coffee was excellent.) I am not sure that I will stay there the next time I am down there.
Comment from Hotel Management
Nov 23, 2014 by Rachel, Hotel Management
I'm sorry to hear that we failed you as our guest. Cleanliness is something we do best and it's disappointing to hear that we did not do our best for you. Please don't count us out as your first stay was great and we aim to make every stay great! Thanks, Rachel W. General Manager
4 out of 5
Recommended
for Overnight Stay Before Destination
by Cana

Right off highway

Posted Sep 19, 2014 on Hotels.com
Nice hotel. Great breakfast! Indoor pool and workout facility. No bathroom near pool and no fridge or microwave in the room. A little pricey, but comparable to other hotels in area.
Comment from Hotel Management
Nov 29, 2014 by Rachel, Hotel Management
The Express Start Breakfast now with more healthy options is my favorite way to start the day! Next time you come to visit, please try out one of our spacious suites which include the microfridges and a pull out sofa! Thank you for your four star review of the Scottsburg, Indiana location. Rachel W. General Manager
3 out of 5
by A verified travelerfrom Illinois

I got a good night's rest anyway.

Posted Sep 7, 2014
Pros: Lots of pillows! Breakfast was good.
Cons: More power to the wifi!
I had to be in the area for a meeting on Saturday and decided to drive down a day early to get away from home and get some work done. I checked in early with the hopes of doing some research and planning in my hotel room. My room was on the second floor, not far from the lobby downstairs. Unfortunately, though, the wifi wouldn't reach to my room. I had both an iPhone and iPad with me and the only place I could get signal was standing right in front of the door. I complained at the front desk and was told that they would reset the routers. That didn't solve the problem, though. I got rest, which I guess I needed, but the main reason I checked in was to get some work done. If I was just looking for a bed I could have gone to a cheaper hotel.
Comment from Hotel Management
Sep 14, 2014 by Rachel, Hotel Management
Bret, I am so sorry that out WIFI wasn't working for you during your stay. I will have them check the connections in every room on the second floor and see if we can't figure out what the issue is. Hopefully we will see you again! Thanks, Rachel W. General Manager
4 out of 5
Recommended
for Getaway With Friends
by Granny Mfrom Indiana

Great Hotel Team!

Posted Sep 2, 2014 on Hotels.com
I travel monthly - and this was a great stay! There were four of us on a micro-vacation. Nice, clean, quiet room. Housekeeper was generous with towels. Personable staff that went out of their way to accommodate. The hotel was extremely busy with carneys - wedding guests - I-65 road construction - and a athletic team, but the staff handled the chaos with efficiency and charm. We slept comfortably, and heard not a sound. The next morning the hotel looked like it had been ransacked by Spring Break and inconsiderate guests! The property was tidied in a short order...just in time for a wonderful breakfast! This hotel team can handle anything! Cons - Hours late getting us checked in...and Chlorine in pool area was quite breathtaking. A microwave in the service area would be a great addition. Be careful walking in the grass behind the hotel - impolite travelers with dogs left quite a mess of it - we encountered doggy poo.
Comment from Hotel Management
Nov 15, 2014 by Rachel, Hotel Management
The staff at the Holiday Inn Express in Scottsburg, IN is equipped to handle anything! They are always pleasant and work very hard to exceed expectations. Thanks for letting us know that they continue to provide that same experience even when the hotel is busy! We will get someone to the back of the hotel right away to make sure we take care of the presents left by our fury guests. Thanks again! Rachel W. General Manager
5 out of 5
Recommended
for Personal Event
by McAnnfrom Wisconsin

friendly people

Posted Aug 28, 2014 on Hotels.com
Very clean, fresh room; good breakfast; convenient near-highway location; friendly and accommodating staff.
Comment from Hotel Management
Nov 1, 2014 by Rachel, Hotel Management
What a great five star review of our Holiday Inn Express in Scottsburg, IN! We strive to be the cleanest and friendliest hotel around and we thank you for helping spread the word! I hope you got to try our cinnamon rolls off our Express Start Breakfast bar! Thanks again, Rachel W. General Manager
5 out of 5
Recommended
by Scott

Posted Aug 18, 2014 on Hotels.com
Comment from Hotel Management
Nov 1, 2014 by Rachel, Hotel Management
Thanks for the five star review of the Holiday Inn Express in Scottsburg, Indina! Rachel W. General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 13, 2014
Every aspect of our stay was excellent; they even gave complimentary bottled water upon leaving
Comment from Hotel Management
Sep 14, 2014 by Rachel, Hotel Management
So glad that we are continuing to impress at the Holiday Inn Express in Scottsburh, IN! We know how it can be when you are on the road and that bottles water is one less thing to worry about. Thanks for your kind words. We'll see you next time. Rachel W. General Manager
3 out of 5
Recommended
by A verified traveler

Posted Jul 28, 2014 on Hotels.com
Over all the room served its purpose. There was a mildew smell in the bathroom though.
Comment from Hotel Management
Oct 4, 2014 by Rachel, Hotel Management
We want to do a lot more than just serve the purpose of an over night need. We want to make a fantastic lasting impression that keeps you wanting to come back and enjoy the comforts of our Firm or Soft pillows, excellent breakfast choices and phenomenal staff. We can't wait for our next opportunity to impress you. Thanks, Rachel W. General Manager
1 out of 5
Recommended
for Business Travelers
by Michelle Bullfrom sheboygan, wi

Posted Jul 22, 2014 on Hotels.com
Pool had way too much chlorine. Room smelled of stale smoke and had lights that didn't work. Fixtures were missing parts and bulbs were burnt out. Staff was helpful with restaurant suggestions and help with hotel breakfast.
Comment from Hotel Management
Sep 27, 2014 by Rachel, Hotel Management
First, I would like to thank you for taking the time to place a review. I sure wish I knew what room you were in because this is NOT a typical review of our hotel. We are a smoke free facility and our rooms get checked daily to ensure this issues do not occur. We did find out that our pool had a chemical imbalance and it got corrected with the first guest issue we found out about. Do not count us out on your next visit, we will be sure to make it right. Thanks again, Rachel W. General Manager
2 out of 5
Recommended
for Overnight Stay Before Destination
by Willisfrom NC

Not very clean

Posted Jul 11, 2014 on Hotels.com
I don't normally write reviews but maybe I can save someone else from this experience. The room was not clean, particularly the bathroom. We usually stay at this chain when traveling but this one was a disappointment. We're driving back through here next week & will be staying elsewhere. Otherwise everything else was ok.
Comment from Hotel Management
Sep 20, 2014 by Rachel, Hotel Management
This is not a typical review of this hotel. I do say that I'm sincerely disappointed that we failed you during your recent stay. We are a dated property and pride ourselves on our clean facilities and friendly staff. Do not count us out, we want a chance to make it right. We have already begun the updating process and you will not be disappointed again. Thanks, Rachel W. General Manager