Ratings based on 689 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
98% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Couples
by A verified travelerfrom Beloit, WI

Great location in Madison!

Posted Jan 26, 2015
This hotel is within perfect walking distance from State Street and other great sights close to the capitol (only a couple blocks). The staff was very pleasant and very accommodating! I would definitely stay here again.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Fox Cities, WI

Great mid-Madison hotel

Posted Jan 23, 2015
Location: State Historical Society museum, State Capitol building (a real beauty!), Overture Center, many wonderful restaurants and bars, interesting shops.
Stayed at the Hyatt for a "girls-getaway" weekend. Great location close to Capitol Square and State Street. Rooms nicely appointed, though temperature control on our heating system was iffy. Really good morning breakfast, very helpful staff. The parking garage is convenient, though not free, the only other downside. I will definitely stay there again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice stay

Posted Jan 19, 2015
Pros: I like that the rooms have a couch and an extra space.
I stayed at Hyatt Place for two nights while I was in town for work. The hotel was very clean, location was great, and I love the space. The rooms were nice and big. The couch in addition to the bed was great. It didn't make me feel so cooped up like a normal hotel would do. The staff was very friendly.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom tampa, fl

Great hotel

Posted Jan 9, 2015
I have stayed here multiple times over the years. Great hotel and staff
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 6, 2015
Great hotel! We loved everything about it, the staff, the dessert options, breakfast. The rooms were fabulous.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 6, 2015
It was a great time and stay. Enjoyable, knowledgeable staff that were helpful and fun. It took a little bit to figure out where the ice machine was but after that it was smooth sailing!
5 out of 5
by A verified traveler

A Nice Stay

Posted Jan 5, 2015
Pros: Clean, convenient.
Cons: HOT HOT coffee, please. :)
We spent the evening in Madison with our five year old. We swam in the pool, which was clean and warm. The room was spacious and clean. The staff was accommodating, parking was easy. The free breakfast for the most part was good, but the coffee, oddly enough was not very hot. :(
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice downtown Madison location

Posted Jan 4, 2015
Pros: The bed was also extremely comfortable and the pillows were very comfortable as well.
We stayed here for New Years and although it was a very busy night for the hotel everyone was extremely friendly and the hotel was very clean. Great location. Also the continent breakfast was great and I loved that they served Starbucks coffee and had room service 24/7.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom wisconsin

Nice hotel right off the square

Posted Jan 2, 2015
Front desk staff were great. Friendly, knowledgeable about the area and provided fast service.
2 out of 5
by A verified traveler

Very unhelpful staff, even you asked them to help

Posted Dec 27, 2014
Poor facilities inside my suite (one bed room suite), there''s nothing in the room Poor customer service and staff helpfulness. I have two kids and ask them (three times the same) to help carry my stuffs to my room (then down stair on the way I left), they just approached then left without saying or doing anything when I tried to arrange my luggage on the pulling cart. Unpleasant stay and I won''t come back again.