Ratings based on 79 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Best hotel in WIPosted Jul 9, 2015
Awesome hotel start to finish. Great room and incredible bed and the entire hotel was run first class. Can't wait to go back soon😎
for Everyoneby A verified traveler from WI
Posted Jun 26, 2015
Comfort place to stay. The breakfast is great and the kitchen facility made us a home feeling. We will come back again in the future.
for Everyoneby A verified traveler from Dallas, Texas
Clean, new, and convenientPosted Jun 8, 2015
The hotel was clean, new and convenient to Madison.
for Familiesby Jim A
Posted Apr 22, 2015 on Hotels
for Business Travelersby Samantha from green bay
Quick StayPosted Mar 18, 2015 on Hotels
Very friendly, great breakfast, comfy room.
for Familiesby Aaron from West Allis, WI
Very impressivePosted Feb 23, 2015 on Hotels
Wow. Really nice place to stay with the family for a couple of nights. Everyone on the staff was very friendly and responsive to anything we needed. The room was very clean and exactly what we needed in terms of room and amenities. Very quiet also. When we were hanging out in our room we had no idea there was anyone else in the building. And breakfast was awesome - very, very good. I try not to eat a lot of processed food and I could make choices at breakfast that I felt comfortable with. We like to play games, and the lobby had a space for us to play even our biggest games like Caverna. The hotel is very close to shopping and food choices. I'm looking forward to the next time we can find a weekend to get away so we can come back.
for Everyoneby A verified traveler from lonsdale, mn
Great hotel in a nice locationPosted Feb 22, 2015
The cleanliness and style of the hotel were wonderful! The room was one if the best I have ever seen and the room was very clean. The continental breakfast was dwfinately an added bonus! Great visit overall!
for Familiesby A verified traveler
there will be a big hold on your card/debit cardPosted Feb 19, 2015 on Hotels
It was not stated in the fine print: I was charged $110.00 - it was pending hold. The amt was taken from balance. Imagine my surprise when I saw that on there. Hotels.com didn't list that anywhere during my booking. I read the fine prints. Neither did the front desk guy inform me so. Before I left they told me should be off 48-72 hrs before it gets removed. Untrue, I waited exactly 7 days including weekend before it was finally gone. I've head of $25-50, but $110, that's a bit bizarre. Luckily I have the money, but what if this happens to someone is on a tight budget? This was an inn, not a hotel nor resort. Otherwise, stay was okay. They charge like $3.00 for a 24 oz of bottled water. So, bring your own if you have kids like we do. Bed was comfy enough. Lighting was bad in bedroom. Heater was not working too well - it was very cold at night. Temp was like -2 F in Madison at the time (a blizzard just happened during that weekend).
Comment from Hotel Management
May 30, 2015 by Ashley, Hotel Management
Hello, Thank you for taking the time to share your experience during your recent stay. I am truly sorry to hear that we did not fully meet your expectations. My team and I strive to be premier and unfortunately this was not the case during your stay. We take all feedback seriously as it helps us know where we can continue to improve our service even more. We hope you will give us another chance the next time you are in the Madison area. Sincerely, Ashley
for Familiesby A verified traveler
Posted Jan 21, 2015 on Hotels
for Familiesby Steven K from Seattle, WA
big room and kitchenettePosted Jan 8, 2015 on Hotels
Very roomy room, lots of space. Nice full kitchenette with dishwasher, full fridge. Nice iron and board. Free HBO. Soap / shampoo was a bit sub standard. From Seattle, I thought it was a good deal for the room, but I'd go to a drug store and get a bar of soap and the above amenities for $ 5-10.