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Reviews of Sleep Inn And Suites Madison

2.5 out of 5
Sleep Inn And Suites Madison
4802 Tradewinds Pkwy, Madison, WI

Reviews

9.4

Exceptional

Rating 10 - Excellent. 577 out of 854 reviews" "
Rating 8 - Good. 236 out of 854 reviews" "
Rating 6 - Okay. 27 out of 854 reviews" "
Rating 4 - Poor. 7 out of 854 reviews" "
Rating 2 - Terrible. 7 out of 854 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

PAULINA

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable
Stayed 1 night in Apr 2024

10/10 Excellent

Adrian, stoughton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: pretty much everything Cons: small parking lot hot tub not that hot
Stayed 1 night in Apr 2024

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although it was close to a pretty busy local highway, we could not hear any noise from outside or any noise from other rooms.
Stayed 1 night in Mar 2024

8/10 Good

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Staff was hard to find at times! Few restaurants close to hotel
Stayed 2 nights in Mar 2024

10/10 Excellent

Siobhan

Liked: Cleanliness, staff & service, property conditions & facilities
back here for the first time in 15 years. sweet digs
Stayed 1 night in Mar 2024

10/10 Excellent

kris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Inexpensive/good value
Stayed 2 nights in Nov 2023

10/10 Excellent

Sheila F

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is the second time we’ve stayed at this motel. We’ve liked it a lot. While a bit confusing to get there from the highway, once there it is very accessible, friendly & well cared for. We especially liked the breakfast. They offer a variety of items in a very accessible, clean & well organized way. We highly recommend this place.
Stayed 1 night in Jan 2024

10/10 Excellent

Sally

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Mary

Stayed 1 night in Jan 2024

8/10 Good

Nashieka

Traveled with family
Disliked: Property conditions & facilities
The hot tube was broken staff didn’t seem to care
Stayed 3 nights in Dec 2023

10/10 Excellent

Colleen

Liked: Cleanliness
Got to check in early
Stayed 1 night in Dec 2023
Response from Tammy Front desk Manager on Jan 7, 2024
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Sleep Inn/ Mainstay. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!

10/10 Excellent

Sherry

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Tammy Front desk Manager on Jan 7, 2024
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Sleep Inn/ Mainstay. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!

6/10 Okay

Sharron

Stayed 2 nights in Dec 2023

10/10 Excellent

Parag

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best property for over night stay
Stayed 1 night in Dec 2023
Response from Tammy Front desk Manager on Jan 7, 2024
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Sleep Inn/ Mainstay. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!

8/10 Good

Heather

Stayed 2 nights in Dec 2023
Response from Tammy Front desk Manager on Jan 7, 2024
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Sleep Inn/ Mainstay. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!

10/10 Excellent

Ruth

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
The Hotel,was clean,comfortable Staff was Friendly. Bob is a great manager, very accommodating
Stayed 2 nights in Dec 2023
Response from Tammy Front desk Manager on Jan 7, 2024
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Sleep Inn/ Mainstay. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!

8/10 Good

miriam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel more in business area!
Stayed 1 night in Dec 2023
Response from Tammy Front desk Manager on Jan 7, 2024
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Sleep Inn/ Mainstay. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!

10/10 Excellent

Kim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Handy place for the Madison Curling Club
The desk staff were all extremely friendly. The room was comfortable and clean.
Stayed 2 nights in Dec 2023
Response from Tammy Front desk Manager on Jan 7, 2024
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Sleep Inn/ Mainstay. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!

8/10 Good

Anthony

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Tammy Front desk Manager on Jan 7, 2024
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Sleep Inn/ Mainstay.

10/10 Excellent

Carlus

Stayed 3 nights in Dec 2023
Response from Tammy Front desk Manager on Jan 7, 2024
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Sleep Inn/ Mainstay. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!

8/10 Good

Nancy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, reasonable hotel in Madison.
This is a wonderful property for a reasonable price in Madison. Only recommendation is that they do room checks for multi-day stays so you don’t run out of coffee, shampoo , etc during your stay. They happily provided extras on request.
Stayed 3 nights in Nov 2023
Response from Tammy Front desk Manager on Jan 7, 2024
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Sleep Inn/ Mainstay. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!

8/10 Good

DWIGHT

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 3 nights in Nov 2023
Response from Tammy Front desk Manager on Jan 7, 2024
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Sleep Inn/ Mainstay. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!

6/10 Okay

Hugh

Liked: Cleanliness
Stayed 1 night in Nov 2023
Response from Bob on Dec 4, 2023
Thank you for taking the time to share your review of your recent stay at our hotel. We appreciate your feedback and value your input as it helps us to continually improve our services.

8/10 Good

Pamela, Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Will stay again ! It’s our go to place to stay in Madison!
Stayed 1 night in Nov 2023
Response from Bob on Dec 4, 2023
Thank you for your wonderful feedback! We're delighted that you enjoyed your stay and appreciated our hospitality. Your kind words about our team have been shared, and we can't wait to serve you again."

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stay here again and would recommend this hotel. The room and building was very clean. Room was nice with plenty of towels. The staff were very courteous, helpful and friendly.
Stayed 1 night in Nov 2023
Response from Bob on Dec 4, 2023
Thank you. Hope to see you again soon!

10/10 Excellent

Donna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breath of fresh air. Comfortable, clean, easy friendly check in. We will be back. Thx
Stayed 1 night in Nov 2023
Response from Bob on Nov 22, 2023
Awesome!! Thank you for your kind words!

10/10 Excellent

Richard

Stayed 2 nights in Nov 2023
Response from Tammy Front desk Manager on Jan 7, 2024
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Sleep Inn/ Mainstay.

10/10 Excellent

Jazzmine

Stayed 2 nights in Nov 2023
Response from Bob on Nov 21, 2023
We're so glad that you enjoyed your stay with us! Your compliments about our staff and service are truly appreciated. It was a pleasure having you as our guest, and we hope to see you again in the future.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place!
Very clean and comfortable room! Awesome bed! Unique style shower! We would happily stay again!
Stayed 1 night in Nov 2023
Response from Bob on Nov 19, 2023
We'd happily love to have you back! Thank you for your great review!

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Bob on Nov 19, 2023
Thank you for your kind review! We're thrilled that you had a fantastic stay and appreciated our hospitality. Your satisfaction is our priority, and we can't wait to welcome you back for another memorable visit.

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend Stay
The location is a little out of the way and there is nothing within walking distance. The room was nice and the staff was helpful. There was a problem adjusting the temperature in the room. I notified the front desk, not expecting any fix on a Sunday, and was surprised to find a new heating/AC unit installed in the room when I returned later that day! They seemed to want to do everything to make our stay enjoyable.
Stayed 4 nights in Nov 2023
Response from Bob on Nov 20, 2023
Thank you for sharing your positive experience! We're glad that our team provided excellent service and made your stay memorable. We appreciate your recommendation and look forward to your next visit.

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Nov 2023
Response from Bob on Nov 19, 2023
Thank you so much for your kind words! We are thrilled to hear that you had an enjoyable stay with us. It was our pleasure to accommodate you, and we look forward to welcoming you back in the future.

8/10 Good

C

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice, clean and quiet. The breakfast could be better but it was a nice hotel.
Stayed 1 night in Nov 2023
Response from Bob on Nov 20, 2023
Thank you for your kind review! We're thrilled that you had a fantastic stay and appreciated our hospitality. Your satisfaction is our priority, and we can't wait to welcome you back for another memorable visit.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Bob on Nov 21, 2023
Thank you for sharing your positive experience! We're glad that our team provided excellent service and made your stay memorable. We appreciate your review and look forward to your next visit.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Tammy Front desk Manager on Nov 21, 2023
The team here at Sleep Inn & Mainstay Suites is thrilled to receive such a great rating, thank you. On behalf us all of us I would like to thank you for sharing this great review! We are thrilled that you enjoyed your experience. We hope to see you in the future

10/10 Excellent

Danita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
The staff was warm and friendly and the hotel clean!
Stayed 2 nights in Oct 2023
Response from Bob on Nov 21, 2023
We're thrilled to have made your stay memorable! Thank you for your positive review and for highlighting our attentive staff. We can't wait to provide you with another exceptional experience.

10/10 Excellent

George

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Parking is tight with limited handicap parking
Stayed 1 night in Oct 2023
Response from Tammy Front desk Manager on Nov 21, 2023
Hi, George thank you so much for taking the time to provide feedback!”

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Okay overall. Don’t rely on breakfast option to start your day.
Stayed 1 night in Oct 2023
Response from Tammy Front desk Manager on Nov 21, 2023
Thank you for taking the time to let us know how we are doing we hope we will see you in the future.

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms, very clean and quiet.
Stayed 1 night in Oct 2023
Response from Tammy Front desk Manager on Nov 21, 2023
We truly appreciate your continuous support and trust in us. Your 5-star review brightens our day and serves as a constant reminder of why we love what we do.

10/10 Excellent

Luis

Liked: Amenities
I was not feeling well after traveling and I needed to rest. Miss Rojas (from desk) was very kind to accommodating our needs. She is very polite, professional and friendly. The room was clean and very comfortable specially the bed. We also had a great time in the swimming pool and Jakuzzi. We definitely coming back.
Stayed 1 night in Oct 2023
Response from Tammy Front desk Manager on Nov 21, 2023
We're delighted that you had a great time at our property. Your compliments about our facilities and staff are truly appreciated. We hope to have the pleasure of serving you again in the future

8/10 Good

Molly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish the breakfast was better. Maybe like bacon, sausage, biscuits and gravy instead of the jimmy dean breakfast sandwiches
Stayed 2 nights in Oct 2023
Response from Tammy Front desk Manager on Nov 21, 2023
Hi Molly, thank you so much for taking the time to provide feedback!”

10/10 Excellent

Dee Ann

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
We stayed three nights while visiting Madison. The room had everything we needed. The staff was friendly & the complimentary breakfast was good. The shower was a little small but there was ample counter space in the bathroom. We were very comfortable there.
Stayed 3 nights in Oct 2023
Response from Tammy Front desk Manager on Nov 21, 2023
Thank you for your kind review! We're thrilled that you had a fantastic stay and appreciated our hospitality. Your satisfaction is our priority, and we can't wait to welcome you back for another memorable visit.

8/10 Good

Jack

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Oct 2023
Response from Tammy Front desk Manager on Nov 21, 2023
Thank you for taking the time to let us know how we are doing!

8/10 Good

Sheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worthwhile stay!
A little hard to find with my app but once there easy to return Beautiful property. Quiet and comfortable
Stayed 1 night in Oct 2023
Response from Bob on Nov 21, 2023
Thank you for your wonderful review! Knowing that we contributed to your enjoyable stay makes us proud. We appreciate your kind words and hope to have the opportunity to welcome you back soon.

10/10 Excellent

Leonardo, Americana

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for money
Stayed 2 nights in Oct 2023
Response from Tammy Front desk Manager on Nov 21, 2023
Thank you for letting us know how we are doing we hope to see you again.

10/10 Excellent

Cynthia

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The pool was fun with two hoops and balls provided. The breakfast was convenient. They even offered take home bags.
Stayed 1 night in Oct 2023
Response from Tammy Front desk Manager on Nov 21, 2023
We're delighted that you had a great time at our property. Your compliments about our facilities are truly appreciated. We hope to have the pleasure of serving you again in the future

10/10 Excellent

Diane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and manager were professional and very nice.
Stayed 2 nights in Oct 2023
Response from Tammy Front desk Manager on Nov 21, 2023
Thank you for your kind review! We're thrilled that you had a fantastic stay and appreciated our hospitality. Your satisfaction is our priority, and we can't wait to welcome you back for another memorable visit.

8/10 Good

Dawn, Minneapolis

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Would definitely stay here again. Nice place
Stayed 2 nights in Oct 2023
Response from Tammy Front desk Manager on Nov 21, 2023
We're delighted that you had a great time at our property. Your compliments about our facilities are truly appreciated. We hope to have the pleasure of serving you again in the future.

10/10 Excellent

Sharon

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Nice clean hotel, but neither of our rooms even had the beds made on our second day. The girl that checked us in was rude. Breakfast was very good. Amentities and price were very good.
Stayed 2 nights in Oct 2023
Response from Tammy Front desk Manager on Nov 21, 2023
Hi Sharon, we're sorry to hear that your stay fell short of your expectations. Your feedback is important to us, and we'll address the issues you mentioned to ensure a better experience for our guests. We hope to have the opportunity to welcome you back and exceed your expectations.