Dear Leandra. Thank you very much for your kind words about the experience you had at the Hotel. We hope you liked our total refurbishment. It will be a pleasure to have you here again. Best Regards

Muchas Gracias damian por su valoración. Esperamos verle de nuevo en el Hotel. Reciba un cordial saludo.

Dear Denys, thank you very much for your comments and points. We will forward them to the proper department, in an effort to improve. Our Buffet breakfast includes breads (ciabata, multigrain, rustic, mini baguette and sliced bread), pastries (croissants, sponge cake, Neapolitans, whole-grain palmeritas, donuts, pancakes, waffles), apple tatin, brownie, pudding, crushed tomato, oil, butter, jam, honey, nocilla, fresh cut fruit and whole pieces. Juices, sausages (Serrano ham, cooked ham, sausage, turkey, chorizo), dairy products and cereals (whole, skimmed, lactose-free, soy milk), potato omelette, scrambled eggs, bacon, sausages, cheeses (fresh, brie, gouda, manchego), chistorra, mushrooms, dehydrated fruits, nuts, assortment of coffee, tea and cocoa. All of this in the amount that each client wishes as it is a Buffet. We would love to see you again at the Hotel.

Dear Shyam, thank you very much for your comments and points. We would love to see you again at the Hotel.

Dear guest, thank you very much for your comments and scoring. We will forward them to the proper department, in an effort to improve. We would love to see you again at the Hotel.

Dear Martin, thank you very much for your comments and scoring. We would love to see you again at the Hotel.

Dear Louise, thank you very much for your scoring. We would love to see you again at the Hotel.

Dear Gary, thank you very much for your comments and scoring. We would love to see you again at the Hotel.

Muchas Gracias Carlos por su valoración. Esperamos verle de nuevo en el Hotel. Reciba un cordial saludo de todo el Equipo.

Dear John, thank you very much for your comments and scoring. We would love to see you again at the Hotel.

Dear tolga thank you very much for your comments. We have verified the room you had an a Queen sized bed was provided. Queen bed is defined as 1.50m width. The Total refurbishment was made in 2020. We would love to see you again at the Hotel

Dear Ian, thank you very much for your comments and scoring. We would love to see you again at the Hotel

Muchas Gracias Jeannete Luz por su reseña. Esperamos verla de nuevo en el Hotel. Reciba un cordial saludo.

Dear Joseph, please contact Front Desk Manager in order to clarify this issue because our team has not been informed about something like that happening. Thank you very much and best regards.

Dear BERNAL ALBERTO, thank you very much for your comments and scoring. We will forward them to the proper departments, in an effort to improve. We would love to see you again at the Hotel.

Muchas Gracias Maria Camila por su valoración. Sería un placer verla de nuevo en el Hotel. Reciba un cordial saludo.

Muchas Gracias Walter por su valoración. Esperamos verle de nuevo en el Hotel. Reciba un cordial saludo.

Dear Susan, thank you very much for your comments, we will forward them to the departments you mention, in an effort to improve. We are revising right now the room you had to get the Air perfect. We are very sorry we have not met your expectations, and for the misunderstanding because there are always staff at the Hotel speaking fluent English. We hope to see you again in the future.

Muchas Gracias Yadira por sus amables palabras y valoración, se las transmitiremos a nuestra compañera. Reciba un fuerte saludo de todos nosotros y esperamos verla de nuevo en el Hotel.

Dear SAEID, thank you very much for yuor comments and scoring. We would love to see you again at the Hotel.

Dear Kolja, thank you very much for your comments and scoring. We hope you liked our total Refurbishment. We would love to see you again at the Hotel.

Dear Tove, thank you very much for your comments and scoring. We would love to see you again at the Hotel.

Dear Krishna, we are really sorry. We are going to investigate what happened because customer satisfaction is our priority. We would love to see you again at the Hotel.

Dear Chaim, thank you very much for your scoring. We would love to see you again at the Hotel.

Dear customer, thank you very much for your comments and scoring. We would love to see you again at the Hotel.

Dear Salvador, thank you very much for your scoring. We would love to see you again at the Hotel.

Dear Tim, thank you very much for your comments and scoring. We will forward them to the proper departments, in an effort to improve. We would love to see you again at the Hotel if your travels bring you back to Madrid.

Dear Simon, thank you very much for your comments and scoring. We hope you liked our total refurbishment and to see you again at the Hotel.

Muchas Gracias Juan por su puntuación. Esperamos verle de nuevo en el Hotel. Reciba un fuerte saludo de todo el Equipo.

Dear Sarah thank you very much for your scoring. We would love to see you again at the Hotel.

Muchas Gracias por sus comentarios y puntuación Antonio. Nuestro mayor Premio sería que repitiera con nosotros. Reciba un cordial saludo.

Dear Tania, we are really sorry about how you felt. Please consider there are moments when the Restaurant is full and next customers have to wait a little moment, that's why we do recommend to reserve a table. We hope to see you again at the Hotel

Dear James, thank you very much for your comments and scoring. We would love to see you again at the Hotel.

Dear customer thank you very much for your comments and scoring. We hope you liked the Total Refurbishment we have made. We would love to see you again at the Hotel.

Dear Gustavo A, thank you very much for your comments and scoring, we are really sorry we had a public work that caused the water failure. We would love to see you again at the Hotel.

Dear D'ontreye, thank you very much for your scoring. We would love to see you again at the Hotel.

Dear Charanjit, thank you very much for your scoring. We would love to see you again at the Hotel.

Dear Naser, thank you very much for your scoring. We would love to see you again at the Hotel. Best Regards

Dear customer, we are really sorry. Those days have been busy in terms of occupation due to FITUR Fair and no customers told us about the AC. We would like to investigate your concrete room because it can be a occasional failure. Also, we would've loved to know it at the moment to tell our maintenance responsible to solve it instantly. Again we are really sorry and we would love to see you again

Thank you very much Aaron for your comments and scoring. We would love to have you here again.

Muchas Gracias Stephan por su puntuación. Nos encantaría que se alojara con nosotros de nuevo. Reciba un cordial saludo.

Dear Sin Yan tahnk you very much for your scoring. We hope to see you again.

Dear Douglas, thank you very much for the scoring. We hope to see you again.

Dear customer thank you very much. We hope you liked our Refurbishment. It will be a pleaseure to have you here again.

Dear Dan, thank you very much for your comments and scoring. We love you liked our Refurbishment. We hope to see you again at the Hotel.

Dear customer, thank you very much. We hope you liked our Refurbishment. We hope to see you again.

Dear customer thank you very much. We hope you liked our Refurbishment. It will be a pleasure to have you here again.

Dear Dan, we love you liked our Refurbishment. It will be a pleasure to have you here again.

Dear customer thank you very much

Dear customer thank you very much.