Ratings based on 6 Verified Reviews
They paid and stayed. We double-checked.
4.3 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.7 Hotel condition
They paid and stayed.
for Business Travelersby Maz from Madrid
over rated for the pricePosted Mar 3, 2014
Pros: Both the staff and the Building are beautiful and extremely friendly.
Cons: I would suggest a sound engineer, humidifiers in the rooms ( the dry air of Madrid ) and some carpets in the common areas around the rooms
Location: its centrally located close to the most important museums, some fun bars at night, good restaurants. it is very centralized in location .
I am a frequent traveler and i have stayed in many many hotels around the world. so the staff are really kind and always greet you with a smile. The sound insulation of the hotel is a disaster, i work very late at night so i dont usually wake up early in the morning. but the sounds that are caused by the staff during clean up is very very unpleasant. Also i found a hair on the bed and another one in the bathtub. Maybe its me. but for a 5 star hotel that is one of the most expensive in Madrid. its over rated!!!
Recommendedby Jackie from New Jersey
Exquisite paradisePosted Aug 1, 2013 on Hotels.com
Santo Mauro was above and beyond our expectations, it is a piece of heaven in Madrid. Service is impecable and I could stay there forever. It is close to all Madrid atractions nothing is more than 5 minutes away. Lovely walks in the afternoon.
for Everyoneby A verified traveler
treasured gem in MadridPosted May 29, 2013
absolutely lovely small hotel with excellent food and service. beautifully decorated mansion with a lovely, peaceful garden.
Recommendedby A verified traveler from Los Angeles
Great Place !Posted Dec 1, 2010 on Hotels.com
Best Location .-
Recommendedby A verified traveler from Zurich, Switzerland
Excellent combination of historical building and design interiors.Posted Oct 28, 2009
4.5 points out of 5 - I would stay again at the AC Santo Mauro.
Recommendedby A verified traveler from Las Vegas,NV
Wonderful hotelPosted Oct 7, 2009
Beautiful hotel & great service. Nice quiet street but within walking distance to activities. Excellent restaurant Would highly recommend this place. Could not have asked for a more helpful or efficient staff.