Ratings based on 917 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
91% of guests recommend
4.3 Room cleanliness
4.0 Service & staff
4.0 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from MEXICO D.F.

ardiente verano

Posted Jul 16, 2015
Pros: atencion limpieza y bufette
Cons: l el ruido EN LAS HABITACIONES CONSULTAR EXPERTOS PARA EL CASO RUIDO
Location: SEÑALADAS EN REDACCION PARQUE EL RETIRO ZONAS DE IMPORTANCIA MUSEO DEL PRADOSUS BELLAS AVENIDAS
agradables comoidas y muy calurosas vacaciones, es relevante señalar el confort ,la calidez, seguridad que se percibe en el hotel. Respetuosamente cada uno de sus trabajadores se dirigen a ti. Si lpreguntas que desconocen amablemente buscan respuesta . lamentablemente la mala nota es que r las paredes de sus habitaciones son muy delgadas,y eschchas todo pero todo y se te toca unas personas tranasnochadoras,ya no dormiste, pero en serio es muy relevante,aunque utilices tapones en los oidos. La ubilacion del hotel es exelente ya que se encuentra cerca de la terminal RENFE LOS TRENES DE TRANSPORTEY DE LA TERMINAL DE Atocha siendo practico el transporte y esta cerca de los lugares turisticos del parque en retieo precioso y si te gusta caminar hasta en centro puedes llegaer a nosotros nod toco estar a mas de 42 grados C Y ERAN 10 DE LA NOCHE Y SOLO DESENDIA LEVEMENTE PERO AUN ASI SENSAVIONAL
4 out of 5
Recommended
for Everyone
by A verified traveler from california

Close to transportation

Posted Jul 7, 2015
Excellent service. Everything is good except for the wifi. It was not working well. There's 4 of us and only 2 have good reception. I didn't get no connection at all during my 2 days stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from Laval, Quebec, Canada

Hotel a Madrid pres de la gare et tours de ville

Posted Jul 2, 2015
Pros: Qualite-prix, services, bouffe et son emplacement (pres de la gare et des tours de ville)
Cons: Aucune
Location: A quelques pas, arret des tours de ville, Prado, musees, terrasses.
Hotel ayant un excellent ratio qualite-prix. De plus, aimant nous deplacer par train en Espagne, cet hotel repondait a nos attentes . A quelques pas de l'hotel, nous retrouvons un arret de tours de ville. C'etait mon deuxieme sejour a cet hotel qui offre un tres bon service, des chambres tres propres et une bonne bouffe. Avoir a retourner a Madrid, mon choix d'hotel serait le meme.
3 out of 5
Recommended
for Everyone
by A verified traveler from Tokyo,Japan

駅から近く環境が良い

Posted Jul 1, 2015
地下鉄や鉄道の駅が近く空港行きのバスの同じところから出ているので すごく便利朝食もとってもおいしい。
4 out of 5
Recommended
for Everyone
by A verified traveler from Minden, NV USA

Convenient, good value 4 star near Atocha station

Posted Jun 27, 2015
We have stayed here several times. It is a great value for a 4 star hotel in Madrid, close enough to walk to the great museums and Atocha train station for easy connections to the airport and all of Spain. Our only complaint, as always, is the curt, disinterested staff! Oh well.
3 out of 5
by A verified traveler

Hotel needs some renovation. Rooms are very small

Posted Jun 23, 2015
Pros- Close to Metro and Renfe. Very good breakfast. Cons -Looks very old and rooms are very small.
3 out of 5
Recommended
for Everyone
by A verified traveler

Good place close to the train station and center

Posted Jun 15, 2015
Cons: Beds and sound proof walls.
We stayed here because it was only five minutes away (walking distance) from the train station, and close to the city center and the most important museums. It had a reasonable price compared to the other places that were close by. The room was clean and everything was ok. It wasn't the most comfortable place in the world, but for only one night it was good.
5 out of 5
Recommended
for Business Travelers
by A verified traveler from Paris

Hôtel proche du centre, et d'un grand parc

Posted Jun 3, 2015
Pros: sa situation, son calme, le confort de la literie,
Cons: rien à signaler
Location: Le quartier de l'hôtel n'a rien de particulier, mis à part la proximité du Parc du Retiro. Mais il est idéalement situé
Position idéale, proche de la gare d'Atocha, à quelques stations de la Puerta del Sol.
3 out of 5
by A verified traveler

Desk staff have attended Aloofness Seminar

Posted May 31, 2015
Pros: Location.
Cons: The lighting could be improved by adding a couple of table lamps. As it is, one light switch turns on 5 ceiling spot lights. All or nothing
Location: Close to everything.
This was undoubtedly once a grand old hotel. The rooms are furnished in thick solid oak and very clean. The lighting is not great. The desks clerks must have a rule to totally ignore you for one full minute. They just continue on filing or talking to each other when you approach the desk. No eye contact even for a full minute. The location is great--easily walkable from the Atocha train station. You are right on the edge of Retiro Park which is also a plus. The museums are all close.
4 out of 5
Recommended
for Everyone
by A verified traveler from B. T.

Cerca de Estación de Atocha

Posted May 18, 2015
Trato excelente y fiabilidad 100% Nos dejamos la cartera en la habitación, y nos dimos cuenta 5 horas después de haber hecho la salida del hotel. Al acordarnos volvimos y no la devolvieron intacta!! Recomendable 100% Volveremos!!