Property amenity

Reviews of Alcalá Plaza

3 out of 5
Alcalá Plaza
HITA, 4, Alcala de Henares, Community of Madrid

Reviews

8.6

Excellent

Rating 10 - Excellent. 35 out of 76 reviews" "
Rating 8 - Good. 34 out of 76 reviews" "
Rating 6 - Okay. 4 out of 76 reviews" "
Rating 4 - Poor. 2 out of 76 reviews" "
Rating 2 - Terrible. 1 out of 76 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

9.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
helpful staff , clean hotel , very good location , close to the mall and to shops . close to the train station .
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to park next to shopping centre beds good points bed to firm for me but that’s my preference
Stayed 3 nights in Aug 2019

6/10 Okay

Nicholas

Liked: Property conditions & facilities
Disliked: Room comfort
Stayed 3 nights in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
We had a great overnight stay here. On site parking was a big plus. Good alternative to stay just outside Madrid at reasonable price.
Stayed 1 night in Aug 2017

10/10 Excellent

Corrado, Richmond, VA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great with car
This hotel is simple but great for the price if you have a car. Parking was listed as $ 3 per day. Actually, it is 5 euros per day if you want it covered, but it's free if you park it in the uncovered hotel parking lot. You can walk only to the adjacent mall, but it's 10 min. from downtown by car. Hotel is quiet and comfortable. Only thing I did not like was an amateur soccer field in front of my window: fans woke me up at 9:00 on Sat. and Sun. morning. Windows were pretty good, though, and it was not so bad (no horns or anything like that, just yelling). You cannot beat this price for the comfort, and wi-fi was working great, even with Skype!

10/10 Excellent

Ryan Lampe, Las Vegas, NV

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for the money!
My only complaint is that it's not in the city center. On hotels.com it said it was and there is only one bus to get you about 1 mile from the center. Outside of that the service room and price were all perfect.

10/10 Excellent

Carlos, Arizona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, good price. Far from Madrid.
Excellent Hotel, good service, free parking. It is a way from downtown Madrid so this may be a problem if you are planning to visit the city.

8/10 Good

Peter Mac, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As expected
Poor quality reception and poor choice of channels for foreign TV, but otherwise room was excellent.

10/10 Excellent

David, Sheffield, South Yorkshire, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel for dog owners.
Couldn't fault the hotel for anything really, the room was spotless and we were allowed to take our dog in our room. A tip for English guests is have the cold buffet breakfast unless you are fond of half cooked bacon, Other than the breakfast it was excellent and good value for money. We have booked a room for the return journey.

8/10 Good

J & Y Anderson, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean hotel but a little far from Madrid
Hotel is lovely and clean. Handy to have a fridge in the room too! Shower was really nice, good pressure in the shower head. The reception staff are really nice and speak great english which is helpful. When we booked on expedia.com we had payed for twin beds but when we checked in the lady offered us a king bed room for no extra charge which was great! I had asked for a room on the top floor, as not to hear people walking around above us until all hours) and was happily given one. The only downside to this hotel is it's very echoey...you can hear people closing and slamming their doors all around you, even on the floor below. It's probably a little too far to stay here if you're wanting to explore Madrid. The train ride takes about 45 minutes to get into Madrid and leaves from Alcala de Henares Universidad. It only takes about 10 minutes to walk to this station from the hotel and the easiest way is through the big shopping centre, which is next to hotel. Train tickets cost 3.20 euro per person each day. Free wi-fi here too which is great!

10/10 Excellent

Cate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel good, location Terrible
I thought it was fine if the only thing you wanted to see was the hotel. You pretty much had to take a taxi everywhere, it wasn't close to anything, and finding it was very hard, because none of the locals knew where it was even though it is very big. The hotel is very clean and the rooms are nice. Only downside is location

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
accessibility
hard to locate from train station though-not easy to find it

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight Stay
We stayed here because of the convenient location to return to the airport in the morning. The hotel was spotlessly clean, beautiful and the personnel were very pleasant and helpful. I would stay here again without hesitation.

10/10 Excellent

Ross, Sydney, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
First class hotel. A long way from the city, but that is where my meetings were, but the hotel is within walking distance of the Renfe station and the train takes 45 minutes to the city. Breakfast not up to European standards, but it was fine and I am struggling to find something to criticise.

10/10 Excellent

Kevin, Edmonton, AB Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good conference...
the hotel offered good conference space, great service, and good clean rooms it is located next to a mall as well as metro - so for the "down times" it is easy to get away to the city, or to a shop.

2/10 Terrible

JEAN-MARC

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2020

10/10 Excellent

jose elpidio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Foi ótima, adoro Espanha .
Stayed 2 nights in Feb 2020

6/10 Okay

Juan Blas

Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
El desayuno y una exposición de motos antiguas. La facilidad de aparcamiento
Stayed 2 nights in Feb 2019

8/10 Good

San, Madrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un hotel recomendable, el personal muy agradable, las habitaciones amplias y limpias, cercano a un centro comercial, con parking y un museo de motos antiguas muy chulo. En definitiva un buen hotel al que volveria.
Stayed 1 night in Nov 2018

8/10 Good

ALEJANDRO

Muy buena ubicacion.
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

8/10 Good

NICOLAS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

8/10 Good

Jose Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2017

10/10 Excellent

Kike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Viaje de negocios
Ideal para viaje de negocios cerca de Alcala de Henares.
Stayed 1 night in Oct 2017

8/10 Good

Maria Soledad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2017

8/10 Good

Not Provided

Liked: Cleanliness, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
正常酒店。距离Lidl超市5米。该超市停车场,小偷猖獗。
正常酒店,无电热水壶。距离Lidl超市5米。该超市停车场,小偷猖獗。

4/10 Poor

Verified traveler

Disliked: Staff & service

8/10 Good

Frank, Regensburg

Liked: Cleanliness, property conditions & facilities, room comfort
Für eine Nacht.....
Auf der Durchreise eine günstige und komfortable Übernachtung gefunden, freundlicher Checkin und angenehme Atmosphäre. Allerdings von einigen Busreisegruppen frequentiert.

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Toledo ist immer eine Reise wert: jede Menge altes Gemäuer zu besichtigen, Kultur und Gastronomie bieten für jeden Geschmack etwas.

10/10 Excellent

Jose Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Stefan, Wiesbaden

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Preis Gut, Nur Span. TV, Industrial Area

8/10 Good

Luigi, Olgiate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buon hotel in periferia
Vicino a centro commerciale. Cento raggiungibile con bus

10/10 Excellent

Rogelio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Nathalie, dijon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
HOTEL MADRID
bon hôtel; Personnel extra et chambre très correcte.

8/10 Good

Borja, Coslada - Madrid

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Normal
en general no estaba mal, lo único que en la habitación hacia frío y tuvimos que pedir un calefactor a media noche porque la calefacción de la habitación no funcionaba y hacia frío. Otra cosa que no nos gusto es que había fiesta en el salón del hotel y se escuchaba la musica dentro de la habitación como si estuvieras dentro de la fiesta. El desayuno buffet si nos gusto, no estaba mal. Por lo demás no estaba mal.

8/10 Good

Francisco, Xativa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
tu hotel en Madrid
Como siempre todo perfecto

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente.
Excelente, confortable y silencioso. La limpieza perfecta. Muy bueno para descansar.

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Inés

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es un hotel nuevo y funcional.limpio y cómodo.
Nos alojamos en este hotel el 25 de noviembre.Llegamos tarde ,pasadas las 12 de la noche y ningún problema,el personal del hotel encantador.Nos alojamos en una habitación triple y muy bien,cómoda,limpia silenciosa.....en fin que muy bien.Parkin gratuito vigilado .

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Siempre muy bien
Todo estaba muy bien

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

Kakao, Guadalajara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atención y servicios fantásticos
Muy buena y acogedora, lo que se esperaba desde un principio

10/10 Excellent

Kas, Jaén

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen servicio
Agradable

10/10 Excellent

enrique, madrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo Perfecto

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
El metre deja mucho que desear pues tiene un actitud intimatoria lo que resulta muy desagradable su presencia y no se justifica que este haciendo su trabajo con profesionalidad,