Ratings based on 125 Verified Reviews

They paid and stayed. We double-checked.
3.0 out of 5
82% of guests recommend
3.2 Room cleanliness
3.2 Service & staff
2.8 Room comfort
2.6 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified travelerfrom Cantabria

Un apartotel en proceso de reforma desastroso.

Posted May 2, 2015
Pros: Francamente nada del hotel. Ni el servicio, ni las instalaciones, ni la limpieza o decoración.. Nada. Solamente la ubicación es muy correcta.
Cons: Todo.
Location: Ubicación estupenda si tienes actividad por el centro y/o barrio de Salamanca.
La habitación, sucia, con baldosines horribles, como de cocina, y rotos en diferentes zonas del suelo. Decoración espantosa, sofás sucios y desvencijados. La cocina, mejor lleva cinta americana para sellar la conexión con la habitación. Sin enchufes. Desconecta una lámpara, si quieres cargan un teléfono. El baño y bañera, sin comentarios... Ignoro la reforma que están haciendo, pero garantízate de que no vayas a una habitación antigua. Será una experiencia desastrosa. Lo único decente, la ubicación. Cuando te quejas del estado, la respuesta es esa: usted paga la ubicación ¿?.
3 out of 5
Recommended
for Everyone
by A verified traveler

hôtel bien situé

Posted Apr 30, 2015
Pros: L’hôtel est situé dans une rue calme
Cons: Il est en court de rénovation. Nous avions une chambre non rénovée, propre mais "viellotte". Les chambres rénovées paraissaient très correctes.
Location: Quartier agréable avec le grand parc et les musées à côté (Prado, Reina-Sofia, Thyssen, d'archeologie..) Calme le soir (peu de restaurants)
hôtel bien situé à coté de la bibliothèque nationale, proche des transports (bus à 100 mètres, métro à 200 m) à à 10 mn à pied du Reteiro.
1 out of 5
by A verified travelerfrom Den Haag

Niet schoon, erg sober maar goed gesitueerd

Posted Apr 25, 2015
Pros: de ligging
Cons: alles dient verbeterd te worden aan deze accommodatie!
Location: centraal gelegen t.o.v. bezienswaardigheden
Een vervallen accommodatie die erg tegenviel! Waterkranen die niet functioneren en onhygiënisch! Wel erg centraal gelegen.
3 out of 5
by A verified travelerfrom Ecuador

Good location in Madrid

Posted Apr 23, 2015
I stayed four nights there. Location is good. I arrived by train from the airport to Recoletos station. Price was cheap. The room was a little bit dark and old.
3 out of 5
by A verified travelerfrom California

renovation in progress

Posted Apr 11, 2015
Pros: modern, spacious room; location
Cons: kitchenette supplies!
Location: walkable to Sol, Prado, Sagrada Familia, and almost everything we wanted to do -- plus two close metro stops
Someday, this will be a great place to stay. Right now, they're still in the midst of renovating. Accommodations for 2 adults, 2 kids were modern and spacious with large modern bathroom. Convenient location. All good. BUT... kitchenette was useless, due to lack of any supplies except four glass cups (no plates, no utensils, no pots or bowls, no dish soap). Internet service was too slow to be useful. Front desk had no one who spoke enough English to help -- at all. Location was convenient for sightseeing, but no groceries available nearby. On balance, better than OK, but we spent a lot more on food than we expected because we didn't have kitchen facilities.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom York, Pa

Great locations near museums and shopping.

Posted Mar 25, 2015
Pros: Location, location location!!!!
Cons: Expedia should have informed us about the renovations.
Location: Plaza de Cibeles, The Prado Museum, Archaeology Museum, Retiro Park... Easy access to The Plaza Mayor, San Miguel Market, and lots of restaurants!
The room looked nothing like the pictures on the website. They are in the middle of major renovations and our room was one of the old rooms. However, it was clean and the staff was helpful.
1 out of 5
by A verified travelerfrom milano

Sporco e indecente

Posted Mar 13, 2015
Pros: la posizione.
Cons: da rifare totalmente.
Location: Vicino a Plaza colon e al parque del retiro, zona Salamanca. Vicino a Plaza colon, ottimo il ristorante pizzeria da Nicoletta .
hotel sporco, spazi comuni, al limite della decenza. Camere con piastrelle rotte, che si muovono quando ci cammini sopra. Prese divelte, poco luminoso. Bagni piccoli e con sanitari scheggiati e vecchi. Unica nota positiva, la posizione.
2 out of 5
Recommended
for Everyone
by A verified travelerfrom Firenze

Lo consiglio solo per la zona

Posted Mar 3, 2015
Pros: La zona dov'è situato
Cons: Tutto
Location: Zona logistica perfetta
Situato nel quartiere più ricco di Madrid, lo consiglio solo per il basso prezzo vista la zona. Abbiamo preso un appartamento che era privo di tutto, in pratica c'erano solo 3 bicchieri...niente pentole, niente posate, niente.... La stanza era veramente in pessimo stato, con una manutenzione ferma a 30 anni fa....
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Paris

Bon séjour mais peut mieux faire

Posted Mar 2, 2015
Pros: Localisation Personnel aimable Proche des transports en communs
Cons: Accessoires de cuisine Chambre viellotte Manque de prise électrique
Location: Beaucoup de restaurants et grandes boutiques autour Proche de l'ambassade de France Musés et parcs à coté
L'hotel est très bien situé dans un beau quartier près du métro Retiro et de la station Recoleto (train de banlieu). Pour info pratique, l'ambassade de France est à deux pas de l'hotel. Travaux en cours pour une rénovation des chambres. Manque de pot, je suis tombé sur une assez viellotte. Arrivée le soir, je n'ai pas pu profité de l'eau chaude ou du chauffage car à notre arrivée, on nous a expliqué qu'il fallait allumer le compteur électrique pour l'appartement. Donc la première nuit a été froide. Le reste du séjour a été correcte (eau chaude et chauffage nous avons retrouvés). Petit problème de chauffage, même au minimum il faisait trop chaud donc on ouvrait la fenêtre en même temps. Manque d'accessoires de cuisine. En faite on avait que les plaques de cuisson et deux verres ... Sales. Sinon literie correcte, la chambre manque de prise, vue sur un mur, chambre silencieuse. Peux de petits commerces au allant tour mais beaucoup de grandes boutiques.
3 out of 5
by A verified travelerfrom Ottawa, ON

very central situated

Posted Feb 22, 2015
Only two receptionists spoke at least a little English. Kitchenware and cutlery had to be rented. However, I didn't receive it at all, although I agreed on this. After check-out I asked the receptionist to call a taxi for me. For this "service" I had to pay finally €5 more, since the taxi driver understood himself now being under contract of the hotel... - never happened to me before.