Balcony

Reviews of Blume Cruz Suites

Blume Cruz Suites
Calle de la Cruz, 35, Madrid, Madrid

Reviews

9.2

Wonderful

Rating 10 - Excellent. 178 out of 291 reviews" "
Rating 8 - Good. 95 out of 291 reviews" "
Rating 6 - Okay. 11 out of 291 reviews" "
Rating 4 - Poor. 4 out of 291 reviews" "
Rating 2 - Terrible. 3 out of 291 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Felix

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
In the heart of Madrid, very clean, very safe, very helpful staff
Stayed 1 night in Jan 2024

8/10 Good

Rebeca

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Ubicación espectacular, personal muy servicial
Stayed 4 nights in Dec 2023

10/10 Excellent

IPSA

Liked: Cleanliness, room comfort
Great location. Near popular attractions to visit. The both receptionists were awesome. They went out of their way to help us with our stay comfortable. They helped give guidance on directions, booking shows, and any questions we asked. Thank you!
Stayed 3 nights in Oct 2023

8/10 Good

Alexander

Liked: Cleanliness
Disliked: Room comfort
Stayed 4 nights in Oct 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
A great place to stay!
We had a pleasant stay at blume Cruz suites. The room was very clean and had all the amenities we needed. The front desk staff were extremely friendly and helpful. Location was also perfect as it was near all the main attractions. Highly recommend staying here!
Stayed 2 nights in Sep 2023

10/10 Excellent

Suzanne

Liked: Cleanliness, room comfort
Good breakfast. Great location walkable to everything. Small leak in ceiling in bathroom but maybe expected considering rain storm
Stayed 3 nights in Sep 2023

10/10 Excellent

Miki

Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Vadim

Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Miki

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Eric

Stayed 3 nights in Jul 2023
Response from Carmen V. on Aug 5, 2023
Estimado Eric, estamos felices por que haya disfrutado de su estancia en Blume Cruz Suites. Esperamos volver a verle en su próxima visita a Madrid. Un cordial saludo.

10/10 Excellent

Pablo

Liked: Cleanliness, room comfort
Stayed 6 nights in Jul 2023
Response from Carmen V. on Aug 5, 2023
Estimado Pablo, Nos encanta que haya disfrutado de su estancia con nosotros y esperamos volver a verle en su próxima visita a Madrid. Un cordial saludo.

10/10 Excellent

Dean

Liked: Cleanliness
Amazing hotel and the best staff in the world.
Stayed 12 nights in Jun 2023
Response from Carmen V. on Aug 5, 2023
Dear Dean, all Blume team is very happy for having met your expectations and I personally thank you your comment about the staff. We hope to see you again in your next visit to Madrid. Kind Regards.

10/10 Excellent

D

Traveled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Apr 2023
Response from Carmen V. on Apr 26, 2023
Estimado cliente, Estamos encantados de que esté disfrutando de su estancia con nosotros. Estamos a su disposición. Un saludo

10/10 Excellent

Mauro

Business traveler
Liked: Cleanliness, room comfort
Nice location, very nice stuff.
Very recommended !
Stayed 7 nights in Sep 2022
Response from Carmen V. on Sep 24, 2022
Dear Mauro, Thank your for you comments. We are very happy that your stay with us was so recommended. Kind Regards and we hope to see you in your next visit to Madrid.

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, room comfort
Very good stay
I stayed here for a weekend with a Spanish friend from another city, and we both enjoyed the hotel. Someone staying for a longer period would enjoy the utensils, nonstick pan, olive oil, and other touches that would help you set up a short term home-away-from-home. This street has a lot of nightlife nearby, and while our room overlooked the street and a busy club, the noise was barely noticeable in our rooms with their double windows and didn't interfere with our sleep. The staff were friendly and offered sightseeing recommendations for our stay. This is a great location and I would stay here again.
Stayed 2 nights in Sep 2022
Response from Carmen V. on Sep 24, 2022
Dear client, we are really happy that you stay in Blume Cruz Suites was so pleasant. We hope to see you in your next visit to Madrid. Kind Regards. Carmen V.

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort
Great place to stay!!
Very friendly staff and helpful. Always there to help you with your needs. Great people. Great location, room quiet even being on the street side , a good nights rest. Housekeeping was one of the best we've had in a while. 5 stars for sure.
Stayed 6 nights in May 2022
Response from Carmen on Jun 7, 2022
Dear client, All Blume Cruz Suites staff thank your for your words and we are really happy that our daily works has made your stay with us so pleasant. Kind Regards

10/10 Excellent

Matthew

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place. Super and clean and cozy. Staff was very nice and extremely helpful. Close to everything as well.
Stayed 3 nights in May 2022
Response from Blume Cruz on May 17, 2022
Good evening Matthew, Thank you for your comments. We really appreciate that you had a lovely stay with us and that you enjoyed our wonderful city. We hope to see you again soon Best regards, Marta,I.

6/10 Okay

James

Traveled with family
Liked: Cleanliness, room comfort
Really nice rooms but the listing said , and still says, there was a balcony, Ended up being a window looking into a 2m square light shaft. I make a point of only getting rooms with a balcony, you want to experience the buzz of a city and sit or stand and soak in the atmosphere with a beer or coffee. Very dishonest and of course you couldn’t get mad with the receptionist, she didn’t post the listing.
A balcony view of Madrid 🙁
Stayed 3 nights in Aug 2021

10/10 Excellent

Seungmi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
so good. good place to stay.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

10/10 Excellent

moti

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2019

10/10 Excellent

Mariela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked location and access to things we wished to do. People staffing reception area were superb and the maintenance staff were pleasant and effective. Would have preferred an on-site breakfast for more options. Breakfast was ok, but not exceptional. Liked having a fridge and access to balcony, albeit small. Would prefer having staff available at all times, but that turned out to not be a problem. Would certainly reserve here again due to the positive items mentioned.
Stayed 6 nights in Oct 2019

2/10 Terrible

Joyce

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
SKIP THIS PLACE!!!
This place was extremely disappointing, in that it showed a picture of a washer INSIDE the apt., yet when we got there, it was OUTSIDE the apt., plus you had to share it w/ 3 other apts., plus, you could only use it during the day until 5pm, plus, you HAD TO PAY FOR IT! That was not how it was presented in the picture. It said "washer & dryer", no mention at all of any cost. (Why would I think so when it showed a washer in the picture INSIDE the apt.?) Plus, it mentioned free international calls. Well, I figured that was probably too good to be true! The fridge was the size of a minibar. No freezer (translate: no ice cream or ice). There was no place to put your suitcase that wasn't in the way. There was no nightstand. The ad mentioned a balcony. Nope. Apparently, there was ONE apt. in the building w/ a balcony, yet they list it like they ALL had one. The couch was very uncomfortable, only enough room for 1 person. The 2 beds were so close together, there was no way anyone could sleep in the 2nd bed (against the wall) & get up to go to the bathroom, w/o disturbing the other person. The apt. was tiny. And the shower was nice except the water wasn't hot. "Lukewarm" is being generous! SKIP THIS PLACE. I would never stay here again. Very unhappy. I spoke to the caretaker abt. all of it. She couldn't do anything abt. any of it. Not her fault, but the entire ad, IMO, was full of LIES. The only good thing was the location. Near Puerta del Sol.
Stayed 3 nights in Oct 2019

10/10 Excellent

rona

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comdortable stay
The receptionists are very nice and welcoming
Stayed 2 nights in Oct 2019

10/10 Excellent

Luz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Este hotel es excelente. Cerca de todo. El transporte público está a una cuadra. Muchísimo restaurante alrededor. Todo está limpio y remodelado. Excellent service, great breakfast, and very clean room. The metro and many sights are walking distance. Great experience!
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I have been to Madrid twice and must say this is an Excellent to perfect place to stay. Clean, close to important areas, restaurants, 8 minutes from Mercado San Miguel and steps from the SOL metro station. Staff is extremely attentive and resourceful. Will for sure 100% recommended this place to anyone without hesitation.
Stayed 5 nights in Jul 2019

10/10 Excellent

EuropeTraveler, Longboat Key, FL

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Not one thing was bad. Very helpful, caring people.
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities
It’s nice having a mini kitchen. Also there’s a lot of space. We only stayed a night but this would have been a great place to stay longer. Parking was a bit hairy but doable
Stayed 1 night in Jul 2019

10/10 Excellent

Marie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is near or walkable distance to a lot of good restaurants, sites to see and bus stops.
Stayed 7 nights in Jul 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The place was very nice and very close to the center of Madrid. It has everything you need inside the apartment/room and Lisseth were very helpful with the questions I asked.
Stayed 4 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 8 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent lodging in Madrid
Wonderful lodging - highly recommend this as your place to stay. Staff is super nice and very helpful. Location is hard to beat. All in all, no complaints across the board.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Stayed 3 nights in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is in a excellent location, close to most of tourist attractions. A lot of good restaurants down in the street, which open late at night. 24 hours check in and check out service is super convenient to visitors. The apartment is very clean with updated appliances. We are very happy with our stay.
Stayed 4 nights in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019

10/10 Excellent

Eliana, Manchester

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very polite and friendly, cleanliness and perfect location in the centre of Madrid. Highly recommend it.
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean and very private. even though I had to wait to check in the staff was nice enough to call me on my cell phone when the room was ready.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. The apartments from the 1st to the 3rd floor are fantastic. 4th is a bit smaller but in great condition. Madrid hotspot
Stayed 2 nights in Apr 2019

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location near Sol.
No complaints. Clean and modern apartments in a fantastic location. Not much of a view as inside facing room. But on the plus side no street noise. Nice to have an espresso machine and free refills everyday. Staff were very helpful. Out of hours check-in was very efficient. Wi-fi was fast and reliable. We had a lovely stay.
Stayed 5 nights in Apr 2019

10/10 Excellent

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place. Very near to the main attraction on the city. Staff is awesome. Only suggestion - get a bigger trash can for the bathroom.
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
Great location in city center. Very walkable and lots of reataurants to choose from within minutes.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2019

4/10 Poor

Andrea, El Puerto, Spain

Business traveler
Liked: Cleanliness
Disliked: Amenities
After hours self checkin was challenging and difficult. Visibility was irritating because the light kept timing out. Making self checkin even more difficult
Stayed 1 night in Mar 2019

10/10 Excellent

Sameer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

10/10 Excellent

jeffrey

Week long stay. Excellent location. Clean. Quiet. Reception at building was very helpful and pleasant.
Stayed 8 nights in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home away from Home
Excellent location for visiting monuments exploring the city, etc. Feels like a home away from home given all the amenities and though furniture was of lower quality it was still useful and enjoyable. Highly recommend to save money on food and feeling as though you have plenty of space to relax.
Stayed 3 nights in Sep 2018

8/10 Good

benyamin

Good place in the center of action
Great place with high value but our neighbours were very noisy
Stayed 5 nights in Aug 2018

10/10 Excellent

Fanny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and restful, close to shops n restaurants
We had a pleasant and restful stay and will be back there.also good value for money.
Stayed 1 night in Jul 2018
Response from Guadalupe V. on Aug 29, 2018
Dear Fanny, Thank you for your comments, we are very happy that you enjoyed your stay with us. Best regards,