This place was extremely disappointing, in that it showed a picture of a washer INSIDE the apt., yet when we got there, it was OUTSIDE the apt., plus you had to share it w/ 3 other apts., plus, you could only use it during the day until 5pm, plus, you HAD TO PAY FOR IT! That was not how it was presented in the picture. It said "washer & dryer", no mention at all of any cost. (Why would I think so when it showed a washer in the picture INSIDE the apt.?) Plus, it mentioned free international calls. Well, I figured that was probably too good to be true! The fridge was the size of a minibar. No freezer (translate: no ice cream or ice). There was no place to put your suitcase that wasn't in the way. There was no nightstand. The ad mentioned a balcony. Nope. Apparently, there was ONE apt. in the building w/ a balcony, yet they list it like they ALL had one. The couch was very uncomfortable, only enough room for 1 person. The 2 beds were so close together, there was no way anyone could sleep in the 2nd bed (against the wall) & get up to go to the bathroom, w/o disturbing the other person. The apt. was tiny. And the shower was nice except the water wasn't hot. "Lukewarm" is being generous! SKIP THIS PLACE. I would never stay here again. Very unhappy. I spoke to the caretaker abt. all of it. She couldn't do anything abt. any of it. Not her fault, but the entire ad, IMO, was full of LIES. The only good thing was the location. Near Puerta del Sol.