Ratings based on 351 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.8 Room cleanliness
4.3 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Families
by A verified traveler

great room for family of 4

Posted Aug 8, 2014
great option for madrid airport overnight. great family room
4 out of 5
Recommended
for Everyone
by A verified traveler from Brisbane, Australia

Nice Hotel, best option near Airport Barajas

Posted Aug 4, 2014
Pros: Modern, clean, new.
Cons: Breakfast.
Location: Excellent location near airport Barajas.
I book this hotel the same day of my stay, to be near airport Barajas. Very modern, clean, luxury. Considering is an Airport Hotel, it is great!
5 out of 5
Recommended
for Everyone
by A verified traveler from Onario, Canada

family night in Madrid

Posted Jul 30, 2014
the Axor room for family is perfect, with the bunk beds and we still have a couch and two chairs to relax. Very nice bathroom too. their breakfast buffet was also very good with a large variety. They also include the free shuttle service to/from the airport. Great experience.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 29, 2014
Great stay! Close to the airport with accesible shuttle in every terminal. Will stay there again. Restaurant food is great!
5 out of 5
Recommended
for Everyone
by A verified traveler from Calgary albert

Sleek modern hotel close to airport.

Posted Jul 25, 2014
Once I called hotel to send shuttle, it arrived within minutes. Courteous and efficient service of hotel staff was welcome. Buffet breakfast was convenient and worth 15 euros, as location was not conducive to finding alternatives. Quiet, clean and convenient hotel at reasonable price. Highly recommended.
5 out of 5
Recommended
for Everyone
by A verified traveler from Sydney, Australia

Pretty much all you need for an airport hotel

Posted Jul 23, 2014
Pros: Proximity to airport and shopping centre, convenient shuttle bus, facilities, no noise
Although the receptionist I dealt with wasn't the most pleasant, she was helpful with booking the shuttle bus to the airport and making sure I was going to the correct terminal and allowing plenty of time to go there. There is a very large shopping centre within walking distance with a Mercadona and also several restaurants/fast food joints so you have plenty of choice for places to eat (keeping in mind that most places - including supermarkets - in Spain are shut on Sundays). No plane noise at all because the location is not on the flight path. The room was very nice, the only slight issue was trying to figure out the air conditioner. Highly recommended if you need a place to crash before flying out of Madrid.
5 out of 5
Recommended
for Everyone
by A verified traveler from Salamanca, Spain

Posted Jul 23, 2014
Great hotel and very close to Barajas which is perfect for travelers.
3 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Jul 14, 2014
Hotel staff spoke English! Were very forgiving of my spanish and helped us navigate in the near vacinity for fuel and a restaurant for dinner. Room was clean but sparce in providing soaps and other normal essentials.
5 out of 5
Recommended
for Everyone
by A verified traveler from Des Moines IA

Close to Madrid airport with Comp shuttle!

Posted Jul 13, 2014
The hotel has a fabulous vibe--very sleek and modern...rooms have ample outlets and other great amenities...plus just a short walk to a large mall.
2 out of 5
by A verified traveler from Seattle

Clean hotel, serves the need for a quick overnight

Posted Jul 7, 2014
Pros: Location to airport
Cons: Customer service is in great need of training. We felt invisible.
Location: There is absolutely nothing to do within walking distance and we were only there for the day.
This hotel is clean and is good enough for an overnight when being close to the airport is important. The area it is located in is not overly safe and there is very little to do. The hotel staff was very rude and dismissive, we were largely ignored. The food in the restaurant is mediocre at best but there are no other local options. I doubt I would stay here again, even for the airport convenience.