Ratings based on 612 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.8 Room cleanliness
4.3 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Dallas, USA

Just what the doctor ordered

Posted Jan 26, 2015
Pros: Most everything
Cons: The morning staff was not as pleasant as the night staff.
Location: Hotel is within a 10 minute was of a shopping mall.
I only had one night in Madrid and needed to stay near the airport. Axor Barajas was the prefect place. The hotel shuttle picked me up after a very short wait. The driver was courteous. The room was nice and clean. The hotel is within a 5 minute walk of a shopping mall where you can find plenty of food choices on the third level. The room was very clean and comfortable. Finding a tooth brushing and shaving kits was a nice touch. The next day the shuttle was on time. Overall this was a great place to stay. I will definitely return.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 26, 2015
Pros: Convenience and location.
The hotel was conveniently located near museums and antiqua Madrid. Staff was professional and courteous.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom 한국

전형적인 호텔임.

Posted Jan 22, 2015
유럽의 호텔들이 우리가 생각하는 호텔이 비해 규모가 작고 아담하지만, 가격이 비싼 경향이 있었는데, 이 호텔은 우리가 상상하는 일반적인 호텔이 부합하는 호텔임. 규모도 크고 호텔에서 공항까지 빨간색 axor이라는 이름표를 단 셔틀이 운행하고 있어서 공항을 이용하기에 매우 좋았음. 공항에서는 정시에 출발하고, 호텔에서는 매 30분마다 출발해서 이용하기 좋았고, 차로 10분 거리라서 빠른 일정을 소화하기 좋았음. 다만 마드리드 시내에서는 지하철로 바로 연결되지 않아서 지하철 5호선을 타고 카닐레야스역에 내려서 올라오면 바로 있는 버스 터미널에서 77번 버스를 타면 되고, 코카콜라 공장이 있는 로터리에 내려서 코카콜라 공장을 바라보고 코카콜랑 공장 오른편으로 걸어가면5분 정도 걸림. 또한, 코카콜랑 공장 왼편으로 끝까지 걸어가면 대형 마트가 있으며 저녁을 해결하거나 마지막 쇼핑을 하기에 매우 좋음. 쇼핑몰에는 지하에는 아이들 놀이시설, 1층은 마켓과 상점, 2층에도 상점. 3층에는 음식점이 있음. 왠만한 음식점이랑 패스트푸드점은 모두 있으므로 식사하기에 좋음. 호텔 안의 형태는 4인이 머무르기에도 모자라지 않을 만큼 크고, 4명이 이용하여도 소파베드가 아닌 2층 침대를 따로 제공해주므로, 소파를 온전히 이용할 수 있어서 좋았음.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 14, 2015
My mom loved it. Great value and location. Really helpful staff
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Wichita, Ks

Good location near airport

Posted Jan 10, 2015
Pros: The hotel also has free wi-fi and a computer lab with at least 6 computers if you don't bring your own.
Cons: Lower the price of the breakfast.
Location: The Plenilunio Mall is several blocks away with lots of shops and restaurants.
I booked this hotel because of its close location to the Madrid airport. The price was reasonable and the hotel was very nice. The decor (particularly the furniture) is extremely modern. The rooms have great curtains over their windows that when closed blocks all light from coming in. Their complimentary airport shuttle runs every 30 minutes. During busy travel times, I recommend booking your return trip to the airport when you check in so that you are guaranteed a seat on the return bus to the airport. The breakfast buffet is a pricey 15 Euros (or 12 Euros if purchased a day in advance). I didn't eat their breakfast but did enjoy two nice meals (lunch and dinner) in their restaurant. Service was good and the wait staff spoke English. There is a large mall within easy walking distance that has numerous food and drink options if you choose to not eat at the hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 9, 2015
Modern, clean and comfortable. Highly recommended.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom New York

Nice hotel close to the airport.

Posted Jan 9, 2015
We really enjoyed our stay in the hotel. It was very clean with modern design and made you feel comfortable. The stuff was very nice and offered a professional service.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom F

Downgraded to smaller room

Posted Jan 4, 2015
I have made a reservation for a big family room, i walk in to my room to find a small room comletely different from what i booked. I went down to complain, one of the staff told me that this is the room i booked! I insisted that its not and i described the room i booked, they were telling me that this is the room for the money i paid, then i raised my voice and told them that this is not acceptable...finally they agreed to give me the family room i booked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Aventura, FL

Posted Dec 30, 2014
This is a very convenient hotel when you are just connecting flights in Madrid. Rooms are modern and clean, breakfast buffet is very nice and there is a shuttle bus to and from Barajas airport every half-hour. I definitely recommend this hotel.
5 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Mexico,City

Excelente Hotel cerca del Aeropuero

Posted Dec 20, 2014
Pros: Modernidad y Limpieza
Cons: Excelente todo
Location: Aeropuerto y mas si tomaras un vuelo a 1era. evitas el trafico o cualquier situación no planeada.
Hotel moderno con instalaciones excelentes y cada piso tiene una sala con un concepto moderno. Wifi y servicios tecnológicos muy bien. Muy cerca del aeropuerto y servicio de transporte.