Ratings based on 589 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
95% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Price is right

Posted Mar 28, 2015
Rooms are nice. Restaurant is very good. Located in a residential area. No nearby shopping district and limited restaurants within walking distance. Close to subway entrance. There is a charge to use the "business center" and it has no printer. No concierge available to help travelers. Front desk personnel helpful, but very busy. No staff at front desk after 11 PM.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Hamilton ON Canada

Excellent hotel very close to Metro & Retiro Park.

Posted Mar 12, 2015
This hotel is in a nice neighbourhood about a 10 minute walk (through beautiful Retiro Park), or a Metro ride, to the museum zone in central Madrid. The hotel has a pleasant decor and was spotlessly clean with gleaming floors throughout. There are two interconnected buildings; one is on a major road and the second one is behind the first. I was in the building that was distal from the main road and it was very quiet. Staff wore suits and presented themselves in a highly professional and helpful manner, and the ones I dealt with spoke flawless english. I believe that professionals and those with families would find this hotel most suitable. I plan to stay here again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 10, 2015
Pros: Limpieza y ambiente
Cons: Me tocó una habitación algo estrecha por poner algún pero.
Muy buen hotel, buena comunicación del metro hacia el centro.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Littlehampton. .Gb

Nice hotel

Posted Jan 30, 2015
Hotel was very clean , staff very friendly ..and the hotel is perfectly situated for easy access to city centre via metro , but a much better way is to walk through the beautiful Retiro park ..about a 10 minute walk away ..
4 out of 5
Recommended
for Everyone
by A verified travelerfrom S.

Classico hotel vicino al centro di Madrid

Posted Jan 12, 2015
Caratteristiche positive sono la vicinanza alla metro e alla fermata autobus e comunque vicino al parco Retiro ed è comunque possibile raggiungere il centro addirittura a piedi passando per il parco. La stanza e' confortevole anche se piccola c e' tutto l' indispensabile. Unico aspetto negativo il letto per me un po' cortino. Personale molto accogliente. Lo consiglio
4 out of 5
Recommended
for Everyone
by A verified traveler

albergo confortevole

Posted Jan 12, 2015
l'albergo è un po' scomodo rispetto al centro anche se rimane vicinissimo al famoso parco di madrid
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Roma

Albergo a Madrid

Posted Jan 11, 2015
Ottima posizione vicino stazione metro, facilità per raggiungere tutte le zone più interessanti
5 out of 5
Recommended
for Everyone
by A verified travelerfrom madrid

Hotel discreto y de calida

Posted Dec 29, 2014
4 out of 5
Recommended
for Couples
by A verified traveler

This traveler left a rating score only Posted Dec 28, 2014 on Hotels.com
4 out of 5
Recommended
for Couples
by Santiago

This traveler left a rating score only Posted Dec 20, 2014 on Hotels.com