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Room type

Standard Double or Twin Room

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Standard with extra bed

Max Occupancy: 3 guests (up to 2 children, 1 infant)

Double or Twin Room

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Family-friendly Madrid hotel in Chamartin with restaurant

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Location

This family-friendly Madrid hotel is located in the business district, within 1 mi (2 km) of Gate of Europe, Plaza de Castilla, and Parque de Berlin. Santiago Bernabeu Stadium and Las Ventas are also within 3 mi (5 km).

Hotel Features

A restaurant, a bar/lounge, and a coffee shop/café are available at this hotel. WiFi in public areas is free. Other amenities include a conference center, a business center, and a meeting room.

Room Amenities

All 214 soundproofed rooms feature free WiFi and room service. Other amenities available to guests include satellite TV, pillow menus, and down comforters.

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Hotel Amenities

Hotel Amenities

The hotel offers a restaurant and a coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and a meeting room.

High-speed wireless Internet access is complimentary. Event facilities measuring 4306 square feet (400 square meters) include a conference center. This family-friendly hotel also offers tour/ticket assistance, multilingual staff, and complimentary newspapers in the lobby. Parking is available onsite for a surcharge.

  • Free WiFi
  • Restaurant
  • Bar/lounge
  • Coffee shop or café
  • Conference center
  • Breakfast available (surcharge)
  • Self parking (surcharge)
  • Business center
  • Conference space size (feet) - 4306
  • Conference space size (meters) - 400
  • One meeting room
  • Dry cleaning/laundry service
  • 24-hour front desk
  • Free newspapers in lobby
  • Tours/ticket assistance
  • Multilingual staff
  • Wedding services
  • Safe-deposit box at front desk
  • Elevator/lift
  • Luggage storage
  • Number of buildings/towers - 1
  • Number of floors - 7
  • Total number of rooms - 214
  • Year Built 2002
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Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Room Amenities

  • Free WiFi
  • Room service (limited hours)
  • Satellite TV service
  • Shower/tub combination
  • Pillow menu
  • Down comforter
  • Cribs/infant beds (surcharge)
  • Cribs/infant beds available
  • Daily housekeeping
  • Turndown service
  • Free bottled water
  • Hair dryer
  • In-room safe
  • Free toiletries
  • Bidet
  • Phone
  • Desk
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Air conditioning
  • Climate control
  • Private bathroom
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Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.

Pio XII Restaurant - This brasserie serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

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Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

Hotel Policies

Check-in

Check-in time starts at 2 PM

Minimum check-in age is 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for EUR 3.30 per night.

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

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Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: EUR 12.00 for adults and EUR 6.00 for children (approximately)
  • Self parking fee: EUR 15.00 per day
  • Late check-out fee: EUR 20.00
  • Crib (infant bed) fee: EUR 3.30 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation. This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

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