Ratings based on 232 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
90% of guests recommend
4.7 Room cleanliness
4.3 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from ----

Great hotel close to airport

Posted Sep 7, 2014
Pros: Cleanliness and professional staff
Cons: Provide more information on how to contact shuttle from airport
Very responsive and professional staff. Good restaurant and shuttle service
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Lovely hotel, very convenient for the airport.

Posted Sep 5, 2014
Pros: Couldn't fault the place. It was great.
Cons: Airport shuttle only runs on the hour. Would be ideal to run a bit more frequently.
We stayed here overnight due to a long layover. The rooms were clean and very spacious. Lovely big bathroom with separate shower. Very comfortable beds with sleep products from This Works. Shuttle to/from the airport was brilliant. Complimentary coffee/tea supplies and bottled water in the room. Really an ideal place to stay if you need a crash pad between flights. Can't speak to the location for other purposes as we were only there for 10 hours.
4 out of 5
Recommended
for Everyone
by A verified traveler from Madrid

Handy for airport; comfy

Posted Sep 2, 2014
Pros: Handily-placed and comfy
Cons: It is a little in middle of nowhere but that is no reason to criticize - bus to metro and then quick trip into city centre.
Location: Nothing nearby - just handy for airport given the taxi shuttle. (Without that, it is not so close to the airport.)
A handy near-to-airport stop-off after transferring from UK ahead of early flight to BolĂ­via.Is further from airport than it looks, however, as road winds round somewhat. Still, a decent metro/bus link into the centre for the evening. Also good to have a hotel taxi shuttle from and back to airport. Room good size and comfortable. At 60 euros for couple and child pretty reasonable.
Comment from Hotel Management
Sep 4, 2014 by CP Staff, Hotel Management
Dear guest, thanks to value the service and tell us about your stay. It's nice to read that all was fine. We hope see you in the next layover. Best Regards,
4 out of 5
Recommended
for Everyone
by A verified traveler from london

Nice hotel for the price

Posted Sep 2, 2014
Not close to airport as they claim. Bus stop nearby for connection to Metro. Airport shuttle is really bad service, had to wait for more than an hour at the airport. Restaurant is amazing and dinner out in the open made our day.
Comment from Hotel Management
Sep 4, 2014 by CP Staff, Hotel Management
Dear Prashant, Thanks so much for your time in value our services. About the distance to airport depends of the traffic 10-15minutes T1 or T2 and 15-20minutos T4. The schedules about pick up are on the website, we hope that you find right. Specially Restaurant and Cheff will be happy to read your comment.
5 out of 5
Recommended
for Everyone
by A verified traveler from Chihuahua, CHih, MX

Nice Hotel, close to the airport.

Posted Sep 1, 2014
Pros: Separate shower and bathtub. Nice and spacious room.
Cons: water coming out of the shower door. I personally like bar soap instead of gel.
Location: do not know
Nice Hotel, Transportation to and from the airport available every hour.
Comment from Hotel Management
Sep 4, 2014 by CP Staff, Hotel Management
Dear Jesus, Thanks for the feedback. The opinion is important to value the services. Regards,
4 out of 5
Recommended
for Everyone
by A verified traveler from Chadds Ford, PA

Nice Hotel from Madrid Airport

Posted Sep 1, 2014
Pros: Nice coffee in the room; safety locker in room.
Cons: Shuttle service; had to wait over and half and half at the airport, despite three phone calls.
Location: Close to the airport, 10-15 minutes ride on the complimentary shuttle, but far enought to cost you 30-40 Euros by taxi. No convenient bus to hotel.
The hotel is very clean, the room was neat, bed was very comfortable.
Comment from Hotel Management
Sep 4, 2014 by CP Staff, Hotel Management
Dear Nuni, Your comment is really welcomed . Your opinion is important for us and travellers. Thanks for your time . Regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from Tacoma, WA

Nice hotel close to Madrid Airport.

Posted Aug 18, 2014
Brief overnight stay before an early morning flight out of MAD. Free shuttle service to the airport. Free internet. Coffee shop/cafe in the hotel was nice to grab a snack and a drink before turning in for the night. Room was spacious and clean. Great place to stay overnight before a flight.
Comment from Hotel Management
Aug 19, 2014 by CPMadrid Team, Hotel Management
Dear Ken, thanks for your feedback. It's wonderfull that your stay was nice. Happy summer. Best Regards
1 out of 5
by A verified traveler

close to the airport but nasty hotel staff

Posted Aug 7, 2014
Pros: transportation to the airport.
Cons: train your hotel staff to be more polite
Location: Very isolated hotel, nothing is close.
no entertaiment, no pool to relax, isolated from stores, if you want to go to the mall they make you spend on a taxi or if you want to take a bus, you must walk in an isolated area, and pass a bridge to cross the highway. not a good experience.
Comment from Hotel Management
Aug 9, 2014 by CPMadrid Team, Hotel Management
Thanks for your opinion. We regret that we have not met your expectations. Do not have a swimming pool, as you can check when booking. But if we have a 24-hour gym. Bar - Restaurant 10-24 hours where you can relax with a drink. Due to the suggestions we are working on a new terrace in the sun. Public transportation is available within 5 minutes walk. The shopping center, 7 minutes by taxi or bus. We think it's a reasonable distance. We wish you a happy summer.
5 out of 5
Recommended
for Everyone
by A verified traveler from Lebanon

Soooo comfortable as if you feel home!

Posted Aug 5, 2014
Room very clean...beautiful and valuable materials used, furniture is so relaxing.there is a touch of luxury! It's just simply wonderful!shuttle to the airport for free...
Comment from Hotel Management
Aug 8, 2014 by CPMadrid Team, Hotel Management
Thanks for your rating. Your opinion is real important for us. We are glad that you liked the hotel. Hope to see you soon. Happy Summer.
4 out of 5
Recommended
for Everyone
by A verified traveler from Ontario

Good hotel close to the airport

Posted Jul 22, 2014
If you need an airport hotel, this is a good option. The rooms were a good size, comfortable, and quiet. The shuttle to the airport was quick and efficient (just make sure to book ahead of time at the front desk). The food at the restaurant however was terrible - not sure what else can be done for eating in this area as there are only other hotels. Overall, we had a good night's sleep (even our two year old) and got to our flight on time, so we were satisfied.
Comment from Hotel Management
Jul 26, 2014 by CPMadrid Team, Hotel Management
Dear C, Thanks to value the services. It's good the recomendation. About the restaurant we will check, because we have changed the menu. Best Regards,