Comfort Studio, 1 King Bed with Sofa bed, Private Bathroom | Desk, laptop workspace, free WiFi, bed sheets

Reviews of Far Home Gran Vía - Hostel

2 out of 5
Far Home Gran Vía - Hostel
Calle de Chinchilla, 1, Madrid, Madrid

Reviews

8.2

Very Good

Rating 10 - Excellent. 94 out of 245 reviews" "
Rating 8 - Good. 100 out of 245 reviews" "
Rating 6 - Okay. 33 out of 245 reviews" "
Rating 4 - Poor. 10 out of 245 reviews" "
Rating 2 - Terrible. 8 out of 245 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

JOHN

Stayed 1 night in Oct 2023

2/10 Terrible

Alejandro

Stayed 1 night in Sep 2023

6/10 Okay

Leslie

Liked: Cleanliness, staff & service, room comfort
Noisy. And bathroom layout could not be worse.
Staff and location were OK; however, we needed to sleep with earplugs for the 5 nights we were there. Drunks in the street from 2 - 6 AM, yelling and making noise. There are double pane windows on the room; however, they do nothing to reduce street noise. Most were speaking English, some yelling about Texas. Room had listed amenities; but the flooring is coming apart and uneven, possibly a trip hazard. The bidet is ACTUALLY only 3" from the toilet, no way to sit squarely on the toilet. They used a misleading image for the Family Studio bathroom on their web site. Also the faucet for the shower stuck out about 8" into 24"x24" shower enclosure.
Stayed 5 nights in May 2023

8/10 Good

Gisela

Liked: Cleanliness, staff & service, property conditions & facilities
Need to change the bed mattress
Stayed 5 nights in May 2023

10/10 Excellent

Jorge

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service!
Stayed 1 night in Apr 2023
Response from Far Home Gran Vía Staff on Apr 14, 2023
Hello! We sincerely appreciate you taking the time to share your experience with us. We are grateful that we had the opportunity to serve you. Have a great day!

6/10 Okay

D

Liked: Cleanliness
Disliked: Room comfort
A room without a view
So booked the basic room. No issues with it being basic. However having said this I was not away I would have no window! The bed was so hard too. I had some friends staying who had suites they had a super soft bed with duvet. I had a sheet. Only one power outlet. The room I had was next to the washing machines so could hear them constantly. There basic and there too basic.
Stayed 3 nights in Nov 2022

8/10 Good

Elizabeth

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great with location and cost for three of us who are young travelers without a lot of money. We were hoping to be able to do more cooking in the hostel however there is no stove. Other than that it had exactly what was needed
Stayed 2 nights in May 2022
Response from Far Home Gran Vía Staff on Sep 25, 2022
Hello! We sincerely appreciate you taking the time to share your experience with us. We are grateful that we had the opportunity to serve you. Have a great day!

10/10 Excellent

Diane

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in the center of Madrid
Can't say enough good things about this property! Right off the Gran Via (a main thoroughfare in the center of Madrid), convenient to the Metro and buses, restaurants, shopping, and major sites of interest. It is not a fancy place but had everything we needed and great WiFi for the little bit of time we actually spent in the room. But mostly, I can't say enough good things about the people who worked there at reception, Andrea and Adrian! Their willingness to help with information, directions, and their command of English was so helpful to these Americans whose command of Spanish is sorely lacking! Multiple times Andrea's help and information really helped us out but without her kind help and attention to detail, we would not have been able to so seamlessly navigate the Covid testing we needed to do before entry into the US. Adrian helped us with the train schedules and station locations we needed for some day trips we had planned and both absolutely took care to explain everything we needed to know. This is not a fancy place, but safe, clean, comfortable beds and a unique and reasonable set up to stay right in the thick of things! And a washer and dryer to use from 6-10 PM and they provide the detergent (10 Euros to use-well worth it for these carry-on only travelers!) We and our friends had suites with a small kitchen and king size bed. Highly recommend!
Stayed 7 nights in Apr 2022
Response from Far Home Gran Vía Staff on Sep 25, 2022
Dear Diane, We are blown away with your kind words! We’re so glad to hear that you enjoyed your stay and found our staff helpful. It’s always great when we can help guests make the most of their time with us. Thank you again for taking the time to share your feedback with us, it’s much appreciated. Have a wonderful day!

8/10 Good

Esther

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hostel
Stayed 2 nights in Feb 2020

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Stayed 1 night in Oct 2019

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019

6/10 Okay

rami

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 4 nights in Apr 2019

4/10 Poor

Verified traveler

Disliked: Staff & service
I was moved to the Far Home Atocha a few days before departure due to water problems at the Far Home Gran Via. Free breakfast was offered to make up for the fact that I’d be sharing a bathroom. Like many modern hostels, it appeared clean yet soulless and of course the bathrooms stank. The morning of check-out, the hot water failed and the staff member I spoke to about delaying my checkout for another 20 minutes so that I could wait until I had had a shower before I left, was weird about it at first, telling me something about how I had to book another whole day. At that point there was no surprise that no apology was offered for lack of hot water. The staff, aside from the one who checked me in, were generally unenthusiastic about customer service.
Stayed 2 nights in Feb 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 1 night in Jan 2019

8/10 Good

Jesus, Mexico City

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hostal good for a single traveler, close to everything in downtown Madrid, transportation, restaurants, shopping, the only thing it’s noisy, because my room was next to the laundry room and reception
Stayed 3 nights in Oct 2018

10/10 Excellent

Abdeellatif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gran Vía hostel
I enjoyed my stay, real calm and comfort
Stayed 2 nights in Sep 2018

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great apartment
This place is really just repurposed apartments, was a good place, very clean and great location. Anything around sol is great.
Stayed 1 night in Jun 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Excellent location
The location is right in the centre of Madrid, close to the metro. The room was clean and even had a small kitchen.

8/10 Good

Jorge, Vina del Mar, CHILE.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The better is the location: near all. You can explore Madrid walking. Is located half a block from la Gran Via street! Parking (expensive as in all Europe) is very near the hotel. The apartment is well equipped.
Stayed 2 nights in May 2018

10/10 Excellent

SHINICHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

10/10 Excellent

tien l

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little gem!
love the location, it's just off Gran Via, and easy walk to most sites. the hostel is in residential building and fairly quiet, even its central location. the guy at the reception is very friendly, gave lots of advices for local places. bed is reasonably good, but it's light so does move a bit. I would definitely recommend this place!
Stayed 2 nights in Nov 2017

10/10 Excellent

Alexander, San Salvador

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and simple dorm
Great location, a few blocks from Madrid's main attractions downtown. Very simple concept but works if you're traveling on a low budget. The 2 euro breakfast is a self service very basic toasted brrad with butter or jelly plus coffee or juice.
Stayed 1 night in Sep 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location, Great Security, Great Stay!
Amazing little Apartments/Hotel Rooms in the heart of Madrid! Would recommend for location and for comfort and security. We enjoyed our stay!
Stayed 3 nights in Aug 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Place was a bit difficult to find. Was a bit run down too. But close to everything and well kept.
Response from Far Home Gran Via Crew on Jun 29, 2017
Thank you for your review. We appreciate your comments and will do our best to better our instalations . Best of luck! Far Homw Crew

6/10 Okay

mapi, bogota

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, and clean
I will recommend the location due to price, location and staff The only problem are the walls , they are very thin so you heard all night long people coming and leaving and the other rooms

8/10 Good

Malack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hostel Located in the City Center
Amazing Location,Very helpfull Staff, Nice Restaurant nearby.

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Location
A truly great central location at good prices

6/10 Okay

Fadi

Liked: Cleanliness, room comfort
Only if u need good location for little money
Good for money value , the location was great and the price was good , but it has the worst lounge area , awful breakfast and broken PC. WiFi and air conditioning were also very very bad. the receptionist were 2 of them great and one girl is really rude.

8/10 Good

Nathalia

Liked: Cleanliness, staff & service, property conditions & facilities

4/10 Poor

Larrissa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just ok
It was ok. My room was next to a laundry and it got very hot and stuffy when they used the dryer (all day). No windows to open. Super loud music until 12am. Asked to move rooms but night staff didn't understand what I was saying

4/10 Poor

Chris, north America

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Hard to find and noisy
The room next to us was been renovated with drilling and hammering so we could not think. We moved to another room that was also noisy. There was almost no signage for the establishment making it rather difficult to find for first time visitors to Madrid.

4/10 Poor

Olga

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

6/10 Okay

Mildred S, British Columbia, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unbeatable price
For the price we paid, this is unbeatable. At 75 Euro a night we got a suite complete with a small kitchen, a living room and an open space which can accommodate a double bed and this include breakfast. There are plenty of restaurants around the hotel and Gran Via is just a few steps away and so is the Metro station. Hotel is conveniently located and the staff are very helpful. I will definitely stay here again

10/10 Excellent

N M RASQUINHA, Hyderabad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place in Central Madrid
Stayed there on vacation. Excellent location within walking distance of two Plazas and the main Via. Metro stations equally close. We booked double rooms with attached bathrooms. Rooms were good and clean. They also provided free breakfast.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good find in the middle of the city
Very convenient, excellent location, one can walk to most major attractions; clean room and bathroom, no frills, just great to crash after a busy day. Also quiet, in spite of being in the middle of the city. Wi-fi worked well. The lady at the front desk was very helpful and patient with a printing issue. Thanks a lot!! Highly recommended for anyone who is budget-oriented.

8/10 Good

Anzon, Hongkong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
The Receiption is good, location is good

8/10 Good

Mario, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Three starts hotel
It was good! better than other hotels that I have stayed in, in Europe but the one thing that was disappointing was that the room service ladies didn't clean the beds nor the room the day before we left.

10/10 Excellent

susan, Missouri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One bedroom, private bath
This was a hostel which included breakfast, sheets, towels and a private bathroom. Europe is small, and my room did not include a window. However, it was exactly as shown on the website. Other hotels often switch the rooms online with what you actually get. The staff was very polite, and helpful. A little concerned about the area initially, but it is common to have graffiti on the pull down metal doors covering businesses. This occurs often in Europe. No staff later in the evening, but the lobby and being on an upper floor was fine. Two separate keys, and a deadbolt for my bedroom door. So I felt safe. Room is small, but not a hefty price either. I was only there for a short time.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't be fooled by the inflated rating.
The worst hotel stay I can remember! It really makes me question the rating system since I stayed here because it was so highly rated. I thought it might just be my room but the two women I talked to at breakfast also said it was the worst place they ever stayed. My room was tiny, no closet, no place to put anything, no window, and so noisy I got about 3 hours of sleep total. Hotels.com said I would pay in euros but they charged me in dollars with an exchange rate about 10 percent worse than my credit card's. It took me two days of hassling with them to get them to reverse that highly illegal charge and they were very rude about it. I would not recommend this place to anyone.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect hotel at the city center
safe with conforts hotel,pleasant enironment and staff,affordable price.

8/10 Good

Charles, Grays, Essex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family room, central location.
Situated off main shopping area, in city centre. Room had five beds in with ensuite. Clean and quiet. Reception 24hr. Would use again as good value for family/group.

10/10 Excellent

Susan, Colorado, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place to stay in Madrid
While it was a little hard to find, it was a perfect place to stay! Close to the metro, shopping and cafés! The staff was very very helpful with information, trips and just making sure we were comfortable!! The area was a little loud but I expected that. I would stay there again Ina second!!

10/10 Excellent

Julio, San Jose, Costa Rica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location, very clean and comfortable
I stayed at this hotel for 3 nights. It is 2 blocks away from Callao Metro Station and from Preciados Galley, a shopping street where you can find everything you need: restaurants for different budgets, souvenir stores, shoe and clothing stores and a few Oulet Stores with excellent discounts all year round. From this hotel you can easily walk to Plaza Mayor, San Miguel Market, Almudena Cathedral and the Royal Palace. Hotel Rooms are very clean and comfortable, good air conditioning, Cable TV, shower and or bathtub with good water pressure. Comfortable beds and clean linings. Breakfast is simple but you can eat as much as you want: mini muffins, croissants, coffee, tea, milk cereal, fresh fruit and juice. Staff is very nice and helpful, ready to answer all your questions. They can book tours for you and advise on things to do around the city. Across the street there is a nice restaurant with a typical spanish buffet, worth trying it, its name is Puerto Rico. I highly recommend this hotel for short or long stays in Madrid, it has excellent rates.

10/10 Excellent

Tara, Toronto, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved it!!
Very well located just off of Gran Via (main shopping street in Madrid) on a small side street that proved to be much quieter than on a main street. I read other reviews of complaints of noise but we encountered no such trouble. The room was simply furnished but with style, everything one would need was in-room including a hairdryer! The room was extremely clean with very comfortable beds. Which was so nice after such a long journey from Canada. Breakfast was self-serve and included the our room rate, consisting of juice, coffee, tea, toast and cereal! Everything you need is well located and very close to sights and restaurants. There was a computer for guest to use in the lobby but we took advantage of in room complimentary wi-fi which was very fast and dependable. Helena and the rest of the staff were so lovely and very friendly and ensured my, my sister and mother had what we needed for a very comfortable stay. We would not hesitate to stay there on our next visit to this wonderful city! Thank you! Tara, Kerry and Louise

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Chrispy, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Madrid.
This is a great place to stay if you're looking to stay somewhere clean and cheap. Well worth the money paid. Staff was friendly, although did not all speak english. Free wifi, and even a computer that could be used if necessary. Breakfast was served in the common area and there was a large variety of food which was great. We took a little while to actually find the place as it was kind of hidden down a little side street and the sign is not very visible. There is a buzzer to let you in to the building which seemed annoying at first, but there was always someone there to open for you. Overall a great stay.

10/10 Excellent

Cindy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un excelente hotel cerca a todo y muy bien comunida , definitivamente volveria a repetir mi instancia .
Stayed 1 night in Mar 2024

10/10 Excellent

Santiago

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen alojamiento considerando el precio. Lo recomiendo
Stayed 1 night in Feb 2024

10/10 Excellent

Lesly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar muy limpio y práctico
Stayed 1 night in Jan 2024