Availability
Deluxe Room
- One Queen Bed
Premium Room
- One Queen Bed
Supreme with views
- One Queen Bed
Premium Red Level
- One King Bed
Madrid luxury hotel with a health club
Madrid
Located in the Plaza de Colón and sorruended by the most luxury shopping and gastronomic area, just 10 min. walking from Gran Via, and the important museums such as Museo del Prado, Reina Sofia and Thyssen
Free Internet and Wifi
The Hotel offers free internet in all rooms (cable conection) and Wifi into all commun areas. You can also enjoy in your room DVD, CD player, Ipod lock, Plasma Tv and an elegant decoration.
DRY and Hard Rock Madrid
Have the opportunity of discover our Cosmopolitan bar, DRY by Javier de las Muelas. The most popular place to taste innovated cocktails and spirits in Madrid, only a few steps away from the Hard Rock Cafe
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Hotel Amenities
- General
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Show moreGran Melia Fenix offers a restaurant, a bar/lounge, and a coffee shop/café. Business amenities at this 5.0-star property consist of a 24-hour business center, a technology helpdesk, and secretarial services. Gran Melia Fenix features a health club. Event facilities measuring 120 square meters include conference/meeting rooms, small meeting rooms, exhibit space, and banquet facilities. For a surcharge, an airport shuttle available 24 hours is available to guests. This luxury hotel also offers valet parking, multilingual staff, and coffee in the lobby. Business services, concierge services, translation services, and currency exchange can be provided. Onsite parking is available (surcharge). A total renovation of this property was completed in 2002. Gran Melia Fenix has designated areas for smoking.
- Event catering
- Parking (surcharge)
- Banquet facilities
- Coffee shop or café
- Air-conditioned public areas
- Airport transportation (surcharge)
- Total number of rooms - 212
- Safe-deposit box at front desk
- 24-hour front desk
- Express check-out
- Number of floors - 7
- Babysitting or childcare
- Audiovisual equipment
- Restaurant
- Bar/lounge
- Beauty services
- Complimentary newspapers in lobby
- Computer rental
- Currency exchange
- Doorman/doorwoman
- Dry cleaning/laundry service
- Elevator/lift
- Elevator/lift attendant
- Exhibit space
- Express check-in
- Tours/ticket assistance
- Area shuttle (surcharge)
- Snack bar/deli
- One meeting/conference room
- Parking limited (surcharge)
- Rooftop terrace
- Luggage storage
- Tour assistance
- Laundry facilities
- Medical assistance available
- Multilingual staff
- Free valet parking
- Meeting facilities size (meters) - 120
- Meeting facilities size (feet) - 1292
- Secretarial services
- Security guard
- Shoe shine
- Breakfast available (surcharge)
- Business services
- Cell phone/mobile rental
- Coffee/tea in lobby
- Translation services
- Concierge services
- Technology support staff
- Designated smoking areas
- Free Wi-Fi
- Free wired high-speed Internet
- Massage - spa treatment room(s)
- Valet parking
- Porter/bellhop
- Room service (24 hours)
- 24-hour business center
- Year Built 1953
- Number of buildings/towers - 1
- Technology helpdesk
- Internet
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Available in all rooms: Free Wi-Fi, Free wired high-speed Internet
Available in some public areas: Free Wi-Fi, Free wired high-speed Internet
- Parking
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Parking (surcharge), Valet parking, Free valet parking, Parking limited (surcharge)
- Room Amenities
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Show all room amenities- Air conditioning
- CD player
- Minibar
- Private bathroom
- Hypo-allergenic bedding available
- Premium bedding
- Voice mail
- Direct-dial phone
- Wake-up calls
- DVD player
- Daily housekeeping
- Designer toiletries
- Bidet
- Bathrobes
- Hair dryer
- Bathroom phone
- Extra towels/bedding in room
- Handheld showerhead
- Makeup/shaving mirror
- In-room massage available
- Slippers
- Electronic/magnetic keys
- Satellite TV service
- Welcome amenities
- Trouser press
- Iron/ironing board (on request)
- Desk
- Window opens
- Clock radio
- Cribs/infant beds available
- Climate control
- Complimentary newspaper
- Remote lighting/drapery/curtain control
- In-room safe
- Soundproofed rooms
- Turndown service
- Shower/tub combination
- Bathroom scale
- Free Wi-Fi
- Free wired high-speed Internet
- Speakerphone
- In-room safe (laptop compatible)
- Blackout drapes/curtains
- Down comforter
- Down blanket
- Pillow menu
- Plasma TV
- City view
- Dining
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Show dining optionsThe hotel features a restaurant, Restaurant Epoque.
- Recreation
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Recreational amenities at the hotel include a health club. The recreational activities listed below are available either on site or nearby; fees may apply.
- Spa
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- Body treatments
- Facial treatments
- Accessibility
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Show moreTo make requests for specific accessibility needs, complete the “Special or Accessibility Requests” section of “Trip Preferences” when you book your hotel.
- Accessible bathroom
- In-room accessibility
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Policies & Fees
- Check-in
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Check-in time starts at 3 PM
Special check-in instructions:
Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- Check-out
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Check-out time is noon
- Payment types
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Accepted at this hotel: JCB International, MasterCard, Visa, American Express, Diners Club
- General
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Show all policiesExtra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
- Fees
- Show non-mandatory feesThe following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Airport shuttle fee: EUR 101 per person (one way)
- Self parking fee: EUR 28 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Awards & Affiliations
- Details
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- This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, and transgender (LGBT) guests.
- The property is a member of the Leading Hotels of the World.