95% of guests recommend
4.5 out of 5 Expedia Guest Rating
Based on 108 Expedia Verified Reviews

Availability

Room type

Deluxe Room

Includes: Free Wireless Internet
Room details
  • One Queen Bed
or
  • Two Twin Beds
  • This city view room measures 269 square feet (25 square meters). A pillow menu, premium bedding, and a down duvet invite a good night's sleep. The private bathroom has a shower/tub combination with a handheld showerhead, as well as bathrobes and slippers. Complimentary wired and wireless Internet access keeps you connected, and the 37-inch LCD TVs is offered for your entertainment. You can request an in-room massage. A minibar is supplied. A safe, a laptop-compatible safe, and a desk are among the conveniences offered.

    Premium Room

    Includes: Free Wireless Internet
    Room details
    • One Queen Bed
    or
  • Two Twin Beds
  • This city view room measures 323 square feet (30 square meters). A pillow menu, premium bedding, and a down duvet invite a good night's sleep. The private bathroom has a shower/tub combination with a handheld showerhead, as well as bathrobes and slippers. Complimentary wired and wireless Internet access keeps you connected, and the 37-inch plasma TVs is offered for your entertainment. You can request an in-room massage. A minibar is supplied. A safe, a laptop-compatible safe, and a desk are among the conveniences offered.

    Supreme with views

    Includes: Free Wireless Internet, Breakfast Buffet
    Room details
    • One Queen Bed
    or
  • Two Twin Beds
  • This city view room measures 323 square feet (30 square meters). A pillow menu, premium bedding, and a down duvet invite a good night's sleep. The private bathroom has a shower/tub combination with a handheld showerhead, as well as bathrobes and slippers. Complimentary wired and wireless Internet access keeps you connected, and the 37-inch plasma TVs is offered for your entertainment. You can request an in-room massage. A minibar is supplied. A safe, a laptop-compatible safe, and a desk are among the conveniences offered.

    Premium Red Level

    Includes: Free Wireless Internet, Breakfast Buffet
    Room details
    • One King Bed
    or
  • One Queen Bed
  • or
  • Two Twin Beds
  • This city view room measures 355 square feet (33 square meters). A pillow menu, premium bedding, and a down duvet invite a good night's sleep. The private bathroom has a shower/tub combination with a handheld showerhead, as well as bathrobes and slippers. Complimentary wired and wireless Internet access keeps you connected, and the 37-inch plasma TVs is offered for your entertainment. You can request an in-room massage. A minibar is supplied. A safe, a laptop-compatible safe, and a desk are among the conveniences offered.

    Madrid luxury hotel with a health club

    Madrid

    Located in the Plaza de Colón and sorruended by the most luxury shopping and gastronomic area, just 10 min. walking from Gran Via, and the important museums such as Museo del Prado, Reina Sofia and Thyssen

    Free Internet and Wifi

    The Hotel offers free internet in all rooms (cable conection) and Wifi into all commun areas. You can also enjoy in your room DVD, CD player, Ipod lock, Plasma Tv and an elegant decoration.

    DRY and Hard Rock Madrid

    Have the opportunity of discover our Cosmopolitan bar, DRY by Javier de las Muelas. The most popular place to taste innovated cocktails and spirits in Madrid, only a few steps away from the Hard Rock Cafe

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    General

    Gran Melia Fenix offers a restaurant, a bar/lounge, and a coffee shop/café. Business amenities at this 5.0-star property consist of a 24-hour business center, a technology helpdesk, and secretarial services. Gran Melia Fenix features a health club. Event facilities measuring 120 square meters include conference/meeting rooms, small meeting rooms, exhibit space, and banquet facilities. For a surcharge, an airport shuttle available 24 hours is available to guests. This luxury hotel also offers valet parking, multilingual staff, and coffee in the lobby. Business services, concierge services, translation services, and currency exchange can be provided. Onsite parking is available (surcharge). A total renovation of this property was completed in 2002. Gran Melia Fenix has designated areas for smoking.

    • Event catering
    • Parking (surcharge)
    • Banquet facilities
    • Coffee shop or café
    • Air-conditioned public areas
    • Airport transportation (surcharge)
    • Total number of rooms - 212
    • Safe-deposit box at front desk
    • 24-hour front desk
    • Express check-out
    • Number of floors - 7
    • Babysitting or childcare
    • Audiovisual equipment
    • Restaurant
    • Bar/lounge
    • Beauty services
    • Complimentary newspapers in lobby
    • Computer rental
    • Currency exchange
    • Doorman/doorwoman
    • Dry cleaning/laundry service
    • Elevator/lift
    • Elevator/lift attendant
    • Exhibit space
    • Express check-in
    • Tours/ticket assistance
    • Area shuttle (surcharge)
    • Snack bar/deli
    • One meeting/conference room
    • Parking limited (surcharge)
    • Rooftop terrace
    • Luggage storage
    • Tour assistance
    • Laundry facilities
    • Medical assistance available
    • Multilingual staff
    • Free valet parking
    • Meeting facilities size (meters) - 120
    • Meeting facilities size (feet) - 1292
    • Secretarial services
    • Security guard
    • Shoe shine
    • Breakfast available (surcharge)
    • Business services
    • Cell phone/mobile rental
    • Coffee/tea in lobby
    • Translation services
    • Concierge services
    • Technology support staff
    • Designated smoking areas
    • Free Wi-Fi
    • Free wired high-speed Internet
    • Massage - spa treatment room(s)
    • Valet parking
    • Porter/bellhop
    • Room service (24 hours)
    • 24-hour business center
    • Year Built 1953
    • Number of buildings/towers - 1
    • Technology helpdesk
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    Internet

    Available in all rooms: Free Wi-Fi, Free wired high-speed Internet

    Available in some public areas: Free Wi-Fi, Free wired high-speed Internet


    Parking

    Parking (surcharge), Valet parking, Free valet parking, Parking limited (surcharge)


    Room Amenities
    • Air conditioning
    • CD player
    • Minibar
    • Private bathroom
    • Hypo-allergenic bedding available
    • Premium bedding
    • Voice mail
    • Direct-dial phone
    • Wake-up calls
    • DVD player
    • Daily housekeeping
    • Designer toiletries
    • Bidet
    • Bathrobes
    • Hair dryer
    • Bathroom phone
    • Extra towels/bedding in room
    • Handheld showerhead
    • Makeup/shaving mirror
    • In-room massage available
    • Slippers
    • Electronic/magnetic keys
    • Satellite TV service
    • Welcome amenities
    • Trouser press
    • Iron/ironing board (on request)
    • Desk
    • Window opens
    • Clock radio
    • Cribs/infant beds available
    • Climate control
    • Complimentary newspaper
    • Remote lighting/drapery/curtain control
    • In-room safe
    • Soundproofed rooms
    • Turndown service
    • Shower/tub combination
    • Bathroom scale
    • Free Wi-Fi
    • Free wired high-speed Internet
    • Speakerphone
    • In-room safe (laptop compatible)
    • Blackout drapes/curtains
    • Down comforter
    • Down blanket
    • Pillow menu
    • Plasma TV
    • City view
    Show all room amenities

    Dining

    Recreation

    Recreational amenities at the hotel include a health club. The recreational activities listed below are available either on site or nearby; fees may apply.


    Spa
    • Body treatments
    • Facial treatments

    Accessibility

    To make requests for specific accessibility needs, complete the “Special or Accessibility Requests” section of “Trip Preferences” when you book your hotel.

    • Accessible bathroom
    • In-room accessibility
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    Check-in

    Check-in time starts at 3 PM

    Special check-in instructions:

    Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.


    Check-out

    Check-out time is noon


    Payment types

    Accepted at this hotel: JCB International, MasterCard, Visa, American Express, Diners Club


    General

    Extra-person charges may apply and vary depending on hotel policy.

    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    Show all policies

    Fees
    The following fees and deposits are charged by the property at time of service, check-in, or check-out.
    • Airport shuttle fee: EUR 101 per person (one way)
    • Self parking fee: EUR 28 per day
    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
    Show non-mandatory fees

    Awards & Affiliations

    Details
    • This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, and transgender (LGBT) guests.
    • The property is a member of the Leading Hotels of the World.