Ratings based on 370 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom ISRAEL

wonderfull in our stay in hottel

Posted Apr 20, 2015
IT WOS AN GOOD DAY IN MADRID ESPECIALY IN THIS HOTEL
5 out of 5
Recommended
for Everyone
by A verified travelerfrom manila

good location with exotic and classy ambiance

Posted Apr 17, 2015
Pros: centrally located and touch of class
Cons: cleanliness and size of room
Location: shopping, and historical sites as well
My family of 5 savored the 5 nights we spent in madrid and appreciated the hotel more the minute we roamed the city.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom CA

Excellent Hotel But Expensive!!

Posted Apr 16, 2015
We had an awesome room/suite on top floor with its own balcony! Very beautiful and Comfortable but the bathroom was quite small and uncomfortable to take shower in and no bathtub!!! A luxury room should ALWAYS have a large soaking tub!!! But if u drink enough of their famous and quite delicious Dry Martinis...u could just lay down on floor of shower, turn it on and probably be DAMM HAPPY😄
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent central hotel

Posted Apr 15, 2015
A classic hotel - very comfortable, great staff, fantastic G&T in the bar.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom New Jersey

I would stay there again.

Posted Apr 13, 2015
Great location, helpful front desk, very clean and stately rooms.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 12, 2015
Breakfast buffet started our days--the hotel had treats in our room upon arrival and the night of our departure---attention to detail always appreciated!
4 out of 5
Recommended
for Everyone
by A verified traveler

quiet location

Posted Apr 4, 2015
Central location but very quiet. The rooms were pretty small but comfortable.
4 out of 5
Recommended
for Everyone
by A verified traveler

銀座に近し

Posted Mar 28, 2015
いわゆる商業地の落ち着いたホテルです。 ヨーロッパ独特の古いホテルを内装を改善したパターンです。 外人には非常に受けそうですが若干狭い感もあります。
5 out of 5
Recommended
for Everyone
by A verified travelerfrom new york, ny

We will return

Posted Mar 27, 2015
Pros: See above
Cons: The room safe should not be on floor level where you have to be horizontal in order to access it.
Location: Plaza de Colón - near everything
From the moment we arrived with charming José checking us in to the moment we left, the staff had been extraordinarily accommodating. Pablo's attentiveness with a security concern, Fabiola's help with flight check-in assistance, Andrea's exceptional room service and Alfredo's welcoming us made it a memorable stay. Location is great and the building is a wonderful Madrid landmark. If we can get a similar rate we would happily return.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Florida

Nice hotel in a nice area.

Posted Mar 25, 2015
The staffs are friendly and helpful. Nice atmosphere. The rooms are small but comfortable. The hotel is in a nice neighborhood and it is close to the shops.