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out of 35 reviews
our stay was perfect the staff pleasant and helpful, the food exquisite, perfect cleanliness, the general attention was perfect, plus I loved the hotel's well-centric hubicacion adcesible several points of interest, museums, library, restaurants, candy stores and another in order to charm us all
“Great Madrid Hotel”
This is an excellent hotel, in an excellent location. Great service, great room
“Best memory & best time with my love”
Best hotel with the best price and best location. Thanx Expedia
“great hotel and great location in Madrid”
Hotel was very comfortable, beautiful rooms, very friendly and attentive staff and excellent buffet breakfast.
“Perfect location, superb personalized service.”
No wonder this hotel is ranked five stars. Don't let the size of the building and rooms fool you. The attention to the detail and courtesy of the staff is excellent.
“Next time, we stay there again”
great hotel for both tourist and business visit.
My husband and I both are very picky about things. This hotel met all of our expectations. We really enjoyed our stay.
Staff was very accoomadating.
Everything in this hotel was perfect. We arrived early in the morning several hours before the check-in time but we were checked-in with no questions. Rooms were not only clean and in a perfect condition as you would expect from the 5 stars hotel, it was also very charming and classy. A concierge service was excellent.
“Great Hotel. Great Location”
The Gran Melia Fenix is a beautiful hotel with great rooms. The staff was very friendly and very helpful. It is located near the Metro, good restaurants, and shopping. I highly recommend this hotel.