Ratings based on 410 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
95% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
3.9 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from San Diego, CA

Nice hotel in the center of Gran Via

Posted Jul 27, 2015
The hotel was nice, staff was professional, lobby was very comfortable, rooms/bathrooms were clean, wifi worked great, in a great location, price is worth the value. Overall, I would recommend to any traveler to Madrid.
4 out of 5
Recommended
for Couples
by A verified traveler from Miami

Excellent choice in Madrid-Service and location

Posted Jul 16, 2015
We were only there for 1 night, and I have stayed at least at 7 different hotels. This is a nice, smaller boutique like hotel, great service at the front desk, the lobby looks great and cozy and very nice bar. The rooms were modern, a bit small but normal for Europe. Bathroom was great and the location is fantastic, you can walk to all tourist areas in Madrid. Overall, very nice.
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Great hotel, staff and location.

Posted Jul 7, 2015
Pros: Location, staff, breakfast.
Cons: The air conditioning could be a little cooler - it was 40 degrees most days but pleasant enough.
Location: Smack bank in the middle of Madrid but quiet and close to all bars, Chueca and good restaurants. The Thai restaurant around the corner was great.
Seamless checkin, great room on the top floor (I only booked the day before), great location right on Gran Via. The breakfast buffet is great - fresh food and cosy environment. Nothing was too much trouble for the staff, nice lobby and bar to sit in. Room was spotlessly clean, quiet and luxurious. Will definitely stay here again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Potsdam

Tolle Lage - sehr guter Service

Posted Jul 5, 2015
Schon die Begrüßung mit einem Glas eiskalten Cavas war sehr angenehm. Der Empfang war sehr freundlich und während der drei Tage unseres Aufenthaltes trafen wir nur zuvorkommende, freundliche Mitarbeiter. Das Bett wird aufgedeckt, wenn man es möchte und es gibt leckere Pralinen als Betthupferl. Die Klimaanlage war gut zu regulieren, das Zimmer war einwandfrei sauber und das Frühstück umfangreich und von guter Qualität. Die Minibar war gut bestückt und funktionierte einwandfrei. Außerdem standen dort noch 2 kostenlose Flaschen Wasser und eine kleine Flasche Rotwein.Ich bat um ein ruhiges Nichtraucher -Zimmer und obwohl es zur Gran Via lag, waren wir mit Zimmer 402 vollauf zufrieden. In etwas mehr als 10 Minuten ist man an der Haltestelle des Airport -Bus und somit problemlos am Flughafen. Wir können dieses Hotel wirklich nur empfehlen, sind froh, es gebucht zu haben und danken allen Mitarbeitern nochmals für einen angeneh-men Aufenthalt !
5 out of 5
Recommended
for Everyone
by A verified traveler from mwxico

Precioso

Posted Jun 17, 2015
Súper servicio, buena ubicación h muy lindo me encanto !!
4 out of 5
Recommended
for Everyone
by A verified traveler from Switzerland/UK

Small room but otherwise superb

Posted Jun 10, 2015
Pros: Centrally located yet silent inside the room, Metro Gran Via very close
Cons: Soundproofing around the door would be good
Excellent service in every respect, everything clean and modern with an empasis on quality
4 out of 5
Recommended
for Everyone
by A verified traveler from SALAMANCA

재미있는 옛날식 엘리베이터

Posted Jun 6, 2015
Pros: 편리한 위치.
Cons: 뻔한 조식.
Location: 프라도 미술관이든 솔광장이든 마요르광장이든 왕궁이든, 쉽게 오갈 수 있다.
사용자 스스로 문을 여닫아야 하는 옛날식 엘리베이터가 재미있다. 호텔의 위치가 최고(그란비아), 마드리드의 어떤 관광지에 가든 피곤할 때 쉽게 돌아올 수 있다. 객실은 다소 좁은 편이다.
5 out of 5
Recommended
for Everyone
by A verified traveler from New Jersey

Nice boutique hotel

Posted May 27, 2015
The staff was amazing. They were very nice. We stayed in room 107 which was clean with great shower pressure. The location was within walking distance to everything. We really enjoyed our stay here.
5 out of 5
Recommended
for Everyone
by A verified traveler from Belfast

Really lovely hotel

Posted May 18, 2015
Pros: Great hotel and beside a metro station. Breakfast is great!! Staff were very friendly and were given complimentary Cava on arrival.
Madrid is a fantastic city for a weekend break - great bars and restaurants, history and art galore. Very wasy to get around on the Metro
5 out of 5
Recommended
for Everyone
by A verified traveler from Portland, OR

Posted May 16, 2015
Pros: Location, service, hotel quality, great staff recommendations
Great location along Gran Via. The staff were friendly and very welcoming. Even served us a glass of Cava (their champagne) upon arrival!