Ratings based on 385 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
95% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
3.8 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom New Jersey

Nice boutique hotel

Posted May 27, 2015
The staff was amazing. They were very nice. We stayed in room 107 which was clean with great shower pressure. The location was within walking distance to everything. We really enjoyed our stay here.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Belfast

Really lovely hotel

Posted May 18, 2015
Pros: Great hotel and beside a metro station. Breakfast is great!! Staff were very friendly and were given complimentary Cava on arrival.
Madrid is a fantastic city for a weekend break - great bars and restaurants, history and art galore. Very wasy to get around on the Metro
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Portland, OR

Posted May 16, 2015
Pros: Location, service, hotel quality, great staff recommendations
Great location along Gran Via. The staff were friendly and very welcoming. Even served us a glass of Cava (their champagne) upon arrival!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Napoli

Ottimo per la posizione

Posted May 4, 2015
Buon albergo pulito ed elegante;personale cortese e disponibile; ottima la colazione
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Bremen

Sehr geeignet für eine Madrid-Erkundung

Posted Apr 12, 2015
Pros: Freundliches und außerordentlich hilfreiches Personal. Ruhiges Zimmer, da für uns zum (überdachten) Innenhof gelegen. Gediegenes Hotelambiente.
Cons: Das Hotel sollte einen Hinweis erhalten, wie der Badezimmerfliesenboden nachhaltig gereinigt werden kann.
Location: Zentral. 2 x UBahn, 4 x Bus und Schlendergassen "vor der Tür" bzw. "um die Ecke" Hauptstr. Gran Via sehr lebhaft ( Zimmer dorthin evtl. laut ).
Vom Flughafen mit 7-Tage Ticket per UBahn ( mit diversen Umsteigetreppen) zum Hotel. Auch dort Treppen. Überrascht über die zentrale Lage. Freundlicher Empfang. Rechner mit zeitweilig funktionierendem Drucker im Empfangsbereich. Ruhiges Zimmer ( eher klein, aber mit Stil ) ohne Wetterbeobachtungsmöglichkeit durch das Fenster, da zum überdachten Innenhof gelegen. Frühstück im "Kellerraum ohne Fenster", dafür mit reichlicher Auswahl, sofern man heimisches Brot nicht vermisst. Kurze Fahrtzeiten zu den am meisten besuchten "üblichen" Touristenzielen. Lohnende abendliche Spaziergänge mit Kneipenaufenthalt in umliegenden Gassen. Allerdings scheint auch dort eine Entwicklung zur "Aufwertung" des Stadtteils bevorzustehen.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Caltanissetta

Ottimo albergo, posizione centrale!

Posted Apr 7, 2015
Albergo al centro di tutto, camere pulite e personale gentile e disponibile
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Deutschland

Sehr zentral gelegen

Posted Mar 13, 2015
Pros: Ambiente, Freundliches und hilfsbereites Personal, gutes Frühstück
Cons: Klimatisierung zumindest unseres Zimmers, Geräusche von den Fluren her.
Location: Siehe oben.
Sehr zentral gelegen daher hervorragend für Stadtbesichtigungen geeignet. Metrostation in der Nähe, Prado nicht weit etc.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Miami

Location Location Location

Posted Mar 9, 2015
Pros: Staff was for the most part was friendly and wanted to help. There is always that one exception!
Cons: Bedding was horrible. Beds on wheels that do not lock - NIGHTMARE Beds would roll around when you turned over......
Great hotel - within walking distance to most things
3 out of 5
Recommended
for Business Travelers
by Davidfrom Bournemouth

Good option

Posted Feb 27, 2015 on Hotels.com
Great hotel, good location, only setback: the room is tiny, can't even properly open the closet door, no place to leave the suitcase.
4 out of 5
Recommended
for Couples
by carolinafrom barcelona

hotel bien...pero no salió como esperaba .

Posted Feb 27, 2015 on Hotels.com
Todo bien hasta que un chico de recepción me arruinó el cumpleaños sorpresa..diciéndole a mi pareja..que ya tenía en la habitación el pastel. Con lo que me costó organizarlo todo..