Ratings based on 333 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
94% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
3.8 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Everyone
by A verified travelerfrom Deutschland

Sehr zentral gelegen

Posted Mar 13, 2015
Pros: Ambiente, Freundliches und hilfsbereites Personal, gutes Frühstück
Cons: Klimatisierung zumindest unseres Zimmers, Geräusche von den Fluren her.
Location: Siehe oben.
Sehr zentral gelegen daher hervorragend für Stadtbesichtigungen geeignet. Metrostation in der Nähe, Prado nicht weit etc.
4 out of 5
for Everyone
by A verified travelerfrom Miami

Location Location Location

Posted Mar 9, 2015
Pros: Staff was for the most part was friendly and wanted to help. There is always that one exception!
Cons: Bedding was horrible. Beds on wheels that do not lock - NIGHTMARE Beds would roll around when you turned over......
Great hotel - within walking distance to most things
4 out of 5
for Everyone
by A verified travelerfrom g

Great hotel in center of everything you need!

Posted Jan 7, 2015
Comfortable room, great bed and close to every thing within walking distance to many landmarks as well as 2 min walk from a tour bus stop
3 out of 5
for Everyone
by A verified travelerfrom G

Renovated hotel close to tourist action

Posted Dec 28, 2014
Stayed just one night in transit through Madrid. Good location on Gran Via, a short walk to Puerta del Sol, and then to Plaza Mayor and Plaza Santa Ana, which is the heart of the pedestrian district. Museums not too far either. Very close to Gran Via metro stop, so very convenient access from Atocha (with good connections to the airport). Hotel has been recently renovated with modern, dark accents. Still had the scent of fresh paint! Looks a bit stark though, some may find it a bit oppressive. Rooms were decent size and comfortable. Everything worked fine. Had the included breakfast in the morning. Not too impressive. Has the usual staples but nothing. That catches your attention. Can probably have once but to have it for several days would be painful.
4 out of 5
for Everyone
by A verified traveler

Muy buena situación

Posted Dec 22, 2014
Pros: Situación
Cons: El parking está bastante alejado del Hotel
Hotel correcto muy bien situado en plena Gran Via. Ahora mismo está de obras que, la verdad, resultan un poco incómodas por el ruido y la suciedad que generan. Buen desayuno y muy amable el personal de recepción
4 out of 5
for Getaway With Friends
by Jessicafrom Grenoble

Madrid forever!

Posted Dec 18, 2014 on Hotels.com
Hôtel très bien situé en plein centre de Madrid. Un peu bruyant car grande avenue et beaucoup de trafic mais nous avons adoré la ville!
3 out of 5
by A verified traveler

El hotel esta en obras pero es céntrico

Posted Dec 17, 2014
Pros: Que esta en plena Gran Via
Cons: Supongo que ya están trabajando en ello puesto que necesita una reforma
Location: Céntrico y muchas tiendas , restaurantes etc.. Buena comunicación
Me gustaría cuando reservo tener un poco más de información del estado del hotel puesto que este se encuentra en plena reforma,cafetería cerrada y sobre todo a primera hora de la mañana ruidos,golpes etc..de las obras así no se puede ir á descansar. Y las dimensiones de las habitaciones son súper pequeñas no entra ni la maleta. En general no me gusto
4 out of 5
for Business Travelers
by A verified traveler


Posted Dec 16, 2014 on Hotels.com
2 out of 5
for Everyone
by A verified travelerfrom sh


Posted Dec 2, 2014
Nettes Personal am Empfang. Zimmer und Frühstücksraum leider ohne Tageslicht. Zur Zeit Bauarbeiten mit viel Staub und Lärm. Frühstück prima und die Gegend ist sehr zentral.
5 out of 5
for Couples
by Oscar Renefrom Brooklyn

good for a night or two with small rooms

Posted Dec 1, 2014 on Hotels.com
The hotel was good for our last night in Madrid. There was construction/remodeling at the hotel that day. The rooms were a bit small so if you have a lot of luggage you might want to consider a bigger room other than the standard room.