Ratings based on 67 Verified Reviews
They paid and stayed. We double-checked.
4.2 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.9 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from London, UK
great location, near metroPosted Aug 10, 2014
The hotel's location is great, very close to the paseo de la Castellana but without the noise of the traffic, and near Gregorio Maranon's metro station. Great value for money overall. They offered us breakfast for 11 euros per person when we arrived which for a 4* hotel is very reasonable; breakfast was very good too, fresh juice and different choices of milk (skimmed, semi-skimmed, full fat etc)
by A verified traveler from London
Posted Jul 14, 2014
Cons: Airport Shuttle, flip flops in rooms..
Hotel location is not bad for Salamanca.. Staff are obnoxious and not very helpful.. a bit pretentious... and some of them are very kind.. I complained about a smoke smell and the answer i got was: Oh sorry for that!
Recommendedby A verified traveler
Posted May 27, 2014 on Hotels.com
for Everyoneby Ivan
Price, quality, locationPosted May 15, 2014
Price, quality, location is unbeatable. Is well located in the Serrano area. Embassy are around as well places to have some tapas.
for Business Travelersby Elizabeth from Vancouver
Hotel fine for twoPosted May 6, 2014
Pros: Staff was pleasant and helpful.
Cons: The size of rooms would need to be bigger to a accomodate 3 adults. Our double bed was very squeaky so better beds would be an improvement.
Location: It is close to shopping on Serrano.
This hotel is distant from the areas of interest. We booked a triple which was uncomfortably small for 3 adults. Staff made every effort to find us a better room. The one we settled in was a tad improved but I wouldn't recommend this hotel for a triple. Noisy on the inside rooms because sound reverberates around the inner courtyard.
Recommendedby Tonchito from México
AceptablePosted Apr 28, 2014 on Hotels.com
Es un buen hotel
for Familiesby A verified traveler
Posted Apr 24, 2014 on Hotels.com
by Frederico from Portugal
A bad example for the NHPosted Jan 26, 2014
Pros: Well Located
Cons: Dirty, horrible mixture in decorating and general maintenance disappointing.
Location: Well Located
This has been an excellent hotel, well located, well appointed and with good service. Now was a disappointment, the management has changed and everything has changed. Dirty, horrible mixture in decorating and general maintenance disappointing. A bad example for the NH chain the only good thing remains the location and that the NH can not destroy. The former employees remain attentive.
by A verified traveler
Posted Jan 8, 2014
I stayed there for several days. The cleaning service did not change used towels to new ones. Instead, they just folded used towels. Well...environmentally friendly? But, I expected replacement. Also, the two beds were too small, I fell from the bed twice...
for Everyoneby wbk from oman
Posted Dec 8, 2013
Pros: clean and quit
Cons: add facilities like gym and swimming pool
Location: Sentiago Bernabiru tour