Thank you very much for your kind comment! At Hotel Tótem, we strive to provide our guests with an exceptional experience, and we are delighted to hear that we have met your expectations. We look forward to welcoming you again on your next visit to the city. We would be delighted to assist you once more!

We are incredibly honored by your perfect rating of 5! At Hotel Tótem, our main goal is to provide our guests with an exceptional experience, and we are thrilled to hear that we have succeeded in meeting your expectations. We look forward to welcoming you again in the future and offering another memorable stay.

Thank you for your kind words! We're delighted to hear that our staff provided you with excellent service throughout your stay. We're also pleased to know that you enjoyed our amazing location at Salamanca district. We look forward to welcoming you back in the future so you can continue to enjoy our service and prime location.

¡Muchas gracias por sus amables palabras! Nos alegra enormemente saber que disfrutase de su estancia en el hotel Tótem Madrid y que pudimos resolver el problema de su reserva de manera satisfactoria. Nos esforzamos por brindar un servicio excepcional y una experiencia cómoda a todos nuestros huéspedes. ¡Esperamos verle pronto de nuevo en nuestro hotel y que pueda disfrutar aún más de nuestras instalaciones y ubicación privilegiada!

Thank you for your positive feedback at Tótem Madrid! We're delighted you appreciated our great location and enjoyed dining at Pimiento Verde. We look forward to welcoming you back soon!

Dear Anibal, We sincerely apologize to hear that your experience at our hotel did not meet your expectations, and we want to express our regret for any inconvenience you may have encountered during your stay. Guest satisfaction is of utmost importance to us, and we appreciate you taking the time to share your feedback.We would love the opportunity to better understand the details of your experience so that we can address any specific issues that may have arisen. If you're willing, please contact us directly so that we can work to improve and ensure that your future visits are more satisfying.We value your feedback and appreciate the chance to learn and grow from this experience. We hope to regain your trust in the future and provide you with a positive experience.Sincerely,

Thank you for your positive feedback! We're delighted to hear that you found our location great. We strive to provide a convenient and accessible setting for our customers, and it's always rewarding to know that our efforts are appreciated. If there's anything specific you enjoyed about the location or if you have any suggestions for improvement, we'd love to hear more.

Gracias por la puntuación.

Gracias por la puntuación.

Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience caused by the ongoing lobby refurbishment during your stay. We understand that the atmosphere plays a crucial role in the overall guest experience, and we regret that you were not able to fully enjoy it.We are delighted to hear that our team was able to provide you with an upgrade to help compensate for the inconvenience. It is our priority to ensure that our guests feel valued and appreciated, even during periods of renovation.Additionally, we are pleased that you took advantage of our complimentary bar consumption. We hope this added touch enhanced your overall experience with us. Your satisfaction is of the utmost importance, and we appreciate your understanding as we work to improve our facilities.We look forward to welcoming you back in the future, once the refurbishment is complete, so that you can fully enjoy the revitalized ambiance and atmosphere.Best regards

Thank you for taking the time to share your thoughts about your recent stay at our hotel. We are delighted to hear that you enjoyed your experience, and we appreciate your positive feedback.One aspect we are particularly proud of is our hotel's prime location. We are thrilled to have been able to enhance your stay through our excellent location. We look forward to welcoming you back in the future and providing you with another memorable stay.Thank you for choosing our hotel, and please don't hesitate to reach out if you have any questions or require any assistance in planning your next visit.Warm regards,

Dear Mónica, Your feedback is important to us, and we appreciate your honesty. We constantly strive to improve our accommodations and guest experience. If you have any specific suggestions or if there's anything else we can do to make your stay more comfortable, please don't hesitate to let us know. Your input will help us make the necessary adjustments to enhance our rooms and provide a more enjoyable stay for our guests. Thank you for choosing our establishment, and we hope to have the opportunity to host you again in the future.

Thank you for taking the time to leave such a wonderful review of our hotel. We truly appreciate your feedback and are delighted to hear that you had a positive experience during your stay.We take great pride in our hotel's prime location at Salamanca District and are pleased that it contributed to your overall enjoyment. We believe that a fantastic location can significantly enhance our guests' experience, and we are thrilled that you found it to be great.We hope to have the pleasure of welcoming you back to our lovely hotel in the future. If you have any questions or if there is anything else we can assist you with, please do not hesitate to reach out.

Dear guest,Thank you for your feedback.We are glad to know that you fully enjoy your stay at TÓTEM and the amenities,Kind Regards,Adela Valderrama,

Estimada Monica,Gracias por su puntuación sobre el servicio recibido en nuestro hotel. Siempre nos esforzamos por brindar a nuestros huéspedes una experiencia excepcional y es gratificante. Esperamos que nos visite nuevamente y tendremos en cuenta sus comentarios para su próxima estancia.Saludos cordiales

Dear Edward,Thank you for taking the time to share your feedback with us. We greatly appreciate your detailed review and are delighted to hear that you found our staff, particularly Paula, to be very friendly and helpful. We will certainly pass along your kind words to her.We're also pleased that you enjoyed our good location, lovely lobby bar, modern setting, and comfortable beds. Your comfort and satisfaction are important to us, and we're glad to know that these aspects met your expectations.We do apologize for any inconvenience you experienced with the room accommodations during your stay. We understand that the first night's room was on the smaller side and somewhat awkwardly shaped, with limited storage and space to move around. We value your feedback, and we will use it to improve the overall guest experience. We're happy to hear that the second night's room was more suitable, with additional space and adequate facilities.At Tótem Madrid, we strive to make every guest's stay as enjoyable as possible, and your input helps us achieve that goal. Should you decide to stay with us again in the future, please don't hesitate to inform us of your room preferences, and we will do our best to accommodate your needs.Once again, we appreciate your valuable feedback and hope to have the opportunity to welcome you back in the future for an even more enjoyable stay.Best regards,

Dear Vanessa,Thank you for choosing us for your stay in Madrid. We greatly appreciate your comments and we will be delighted to welcome you back to TÓTEM.Best regards,

Dear Carina, Thank you so much for taking the time to share your thoughts about your recent experience with us. We are delighted to hear that you had a great stay and enjoyed our prime location.Our staff takes great pride in providing exceptional service, and it's wonderful to know that their courteous and helpful nature left a positive impression on you.We are also thrilled to hear that you found your room lovely. We strive to create a comfortable and welcoming atmosphere for our guests, and it's rewarding to know that you felt comfortable during your stay.Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. If you have any suggestions or if there's anything specific that stood out to you during your stay, please feel free to share. We are always eager to improve and enhance the experience for our valued guests. Thank you again for choosing our establishment, and we hope to see you again soon!

Estimado Diego,Le agradecemos la puntuación compartida con el resto de los viajeros.Esperamos poder recibirle nuevamente en el hotel Tótem Madrid.

Le agradecemos que comparta su puntuación con el resto de usuarios.Esperamos poder recibirle nuevamente en Tótem Madrid

Thank you for your wonderful review, Federico. We are delighted to hear that you had an exceptional experience during your stay. Our team is dedicated to providing outstanding service and ensuring our guests feel at home.

Muchas gracias por compartir la máxima puntuación con el hotel Tótem Madrid. Esperamos poder recibirle nuevamente en un futuro próximo.

Muchas gracias por compartir la máxima puntuación con el hotel Tótem Madrid. Esperamos poder recibirle nuevamente en un futuro próximo.

Estimado cliente,Gracias por comentarnos y su alta puntuación.Nos alegra saber que haya disfrutado de su estancia.Reciba un cordial saludo,

Estimado Sr. Carlos Manuel,Gracias por compartir su comentario con nosotros.Nos alegra saber que ha tenido una buena experiencia.Esperamos verle muy prontoUn cordial saludo,

Buenas tardes Ernesto,Gracias por su comentario,Le agradecemos su alta puntuación.Esperamos que haya disfrutado de su estancia.Reciba un cordial saludo,

Dear Ms. Verónica,Thank you for sharing your kind words with us.Its been a pleasure to assist you with anything you might need.Kind Regards

Estimado cliente,Le agradecemos su comentario sobre el hotel.Esperamos que haya tenido una agradable estancia.Un cordial saludo

Estimado Sr. Juan,Gracias por su comentario positivo sobre el hotel.Esperamos que haya tenido una buena estancia.Un cordial saludo

Dear Tomas,Thank you for your kind feedback.We are glad to know we fully enjoyed your stay at TÓTEM ,Kind Regards,

Muchísimas gracias por compartir su maravillosa experiencia con el resto de viajeros. En efecto, estamos ubicados en el centro del barrio de Salamanca entre las mejores boutiques y restaurantes de la ciudad, entre las calles de Lagasca y Hermosilla. Para sus próximas visitas a Madrid nos encantaría poder recomendarle que pudiera ver el resto de categorías superiores para que se podamos adaptarnos a sus necesidades y hacer su experiencia perfecta. Deseando volver a recibirle en el hotel Tótem Madrid. Un cordial saludo,

Firstly we would like to thank you for the lovely review you shared following your recent visit to our TÓTEM MADRID HOTEL and are delighted to read that we were able to match your holiday expectations. Regarding the size of the rooms we regret your disappointment however we would like to point out that we have different room categories at our disposal and all accommodations are thoroughly described on Expedia website, for coming occasions, to make sure you make a reservation for the accommodation that best meets your needs and wishes. We hope to see you again at any of the TOTEM MADRID hotel.

We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon.

Dear guest,Greetings from TÓTEM HOTEL MADRID****Thank you for your feedback.We hope to welcoming you soon,Kind Regards

Dear Nathalie,Thank you for your feedback.We are looking forward to welcoming you soon,Kind Regards,

Thank you very much for sharing this great review of your recent stay at TÓTEM MADRID. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.

We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon.

Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon.

Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.

Estimado cliente,Agradecemos su generosa puntuación. Esto significa que hemos alcanzado sus expectativas.Esperamos volver a verle pronto.Un cordial saludo,Equipo TÓTEM

Estimada Concepción, Gracias por su alta puntuación. Esperemos que haya tenido una buena estancia y que vuelva a hospedarse pronto en el TÓTEM. Reciba un cordial saludo, Equipo TÓTEM

Estimado Carlos, Gracias por su alta puntuación. Esperemos que haya tenido una buena estancia y que vuelva a hospedarse pronto en el HOTEL TÓTEM. Reciba un cordial saludo, Equipo TÓTEM

Dear Paul, Thank you for your kind words and your high socre. We are glad to know that you´ve got a nice experience. Looking forward to welcoming you soon, Kind Regards, TÓTEM Team

Estimada Sabrina, Gracias por su alta puntuación. Esperemos que haya tenido una buena estancia y que vuelva a hospedarse pronto en el HOTEL TÓTEM. Reciba un cordial saludo, Equipo TÓTEM

Dear Milton, Thank you for your high score. That means you have a nice stay. Kind Regards, TÓTEM TEAM