Ratings based on 188 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
96% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Mexico

De los grandes de España, una maravilla

Posted Jan 20, 2015
De lujo, buen trato, limpio bien ubicado!!! El personal muy atento
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent hotel locatel near good places to visit

Posted Dec 20, 2014
Confortable room, very good breakfast and 3 different restaurants to have dinner
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Pau

Hotel bien situé dans un quartier agréable

Posted Nov 12, 2014
Pros: la situation géographique , les chambres, le service de chambre parfait
Cons: le tarif des petits de: 30 euros / pers !!!! l'insonorisation des chambres le standardiste qui tente de vous fourguer toutes les options possibles
Hotel bien situé dans Madrid Très bon rapport qualité/tarif
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel with good restaurants

Posted Oct 25, 2014
Pros: The bed and linens
Location: The location is outside of the main area downtown and you must take a taxi or bus to the center
This is a very nice hotel where the staff are very accommodating, especially the "guest services" staff. The breakfast is very nice. However, my eggs were cold . When I explained this to the waitress, I think the 5 star response would be to get me some hot eggs, but she merely noted that the steamer was probably not working. Yes.....and..
4 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Oct 17, 2014 on Hotels.com
5 out of 5
Recommended
for Everyone
by A verified traveler

Wow

Posted Oct 14, 2014
Amazing service by the employees! They go out of their way to help
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Mecico

Magnifica estancia excelente hotel

Posted Oct 14, 2014
Magnífico hotel excelente ubicación excepcional servicio
5 out of 5
Recommended
for Couples
by Richardfrom Brookfield, Wi

Couldn't have been more perfect !

Posted Oct 13, 2014 on Hotels.com
From the moment we stepped out of the taxi we were impressed, service friendly and attentive. After settling into our room we went to "find dinner". It's so perfect that Spain doesn't start until after 10pm !! We chose the Whiskey Bar seating area and were very pleased with menu selections. The food was incredibly tasty and whiskey/wine excellent choices (vast list to choose from). Thank you for such a pleasurable evening. Only there one night, but know that our next stay in Madrid will again be at the Hesperia Madrid.
4 out of 5
Recommended
for Everyone
by A verified traveler

快適な五つ星ホテル。

Posted Oct 9, 2014
Pros: エレベーターがキー対応で、セキュリティが充実。
Cons: 朝食にサラダがないのが残念。全体に野菜不足な朝食です。
Location: 旧市街からは少し離れていますが、地下鉄も近く問題ないでしょう。
スイートに泊まったせいか、とてもゴージャスで快適でした。お値段はそれなりにしますが良いホテルに泊まったという満足感がありました。
5 out of 5
Recommended
by Peter

This traveler left a rating score only Posted Oct 2, 2014 on Hotels.com