Room type

Basic Triple Room, Private Bathroom

Max Occupancy: 3 guests (up to 2 children, 2 infants)

Basic Quadruple Room, Private Bathroom

Max Occupancy: 4 guests (up to 3 children, 3 infants)

Family Room, Multiple Beds, Private Bathroom

Max Occupancy: 5 guests (up to 4 children, 4 infants)

Basic Room, Multiple Beds, Private Bathroom

Max Occupancy: 5 guests (up to 4 infants)

Basic Double Room, Private Bathroom

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Get an overview of this hotelMadrid hostal in Gran Via, walk to Plaza Mayor

Location

Located in Gran Via, this hostal is within a 5-minute walk of Plaza de Callao and Puerta del Sol. Plaza Mayor and Plaza de Espana are also within 10 minutes.

Property Features

This smoke-free hostal features a 24-hour front desk, tour/ticket assistance, and free WiFi in public areas.

Room Amenities

All 11 rooms offer free WiFi, memory foam beds, and TVs with digital channels.

Hotel Amenities

Hotel Amenities

Hostal Helena 2 features tour/ticket assistance. Public areas are equipped with complimentary high-speed wireless Internet access. For a surcharge, a roundtrip airport shuttle (available on request) is offered to guests.

Hostal Helena 2 is a smoke-free property.

  • 24-hour front desk 
  • Airport transportation 
  • Airport transportation (surcharge) 
  • Free WiFi 
  • Luggage storage 
  • Number of buildings/towers - 1 
  • Number of floors - 1 
  • Offsite parking reservations required 
  • Smoke-free property 
  • Total number of rooms - 11 
  • Tours/ticket assistance 
Show all hotel amenities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking reservations required

Room Amenities

  • Digital TV service 
  • Free WiFi 
  • Memory foam mattress 
  • Private bathroom 
  • Rollaway/extra beds available 
  • Shower/tub combination 
  • Television 

Hotel Policies

Check-in

Check-in time starts at 4:00 PM

Check-in time ends at midnight

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation.

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children under 11 years old stay free when using existing bedding.
  • Rollaway/extra beds are available.

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No pets or service animals allowed

Noise-free rooms not guaranteed

Show all policies

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation. Children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property. Alcohol is not served at this property.

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