Reception

Reviews of Hostal Marlasca

2 out of 5
Hostal Marlasca
Calle Cruz 14 Piso 2, Madrid, Madrid

Reviews

8.2

Very Good

Rating 10 - Excellent. 173 out of 487 reviews" "
Rating 8 - Good. 208 out of 487 reviews" "
Rating 6 - Okay. 74 out of 487 reviews" "
Rating 4 - Poor. 17 out of 487 reviews" "
Rating 2 - Terrible. 15 out of 487 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities
Very noisy
Stayed 4 nights in Apr 2024

8/10 Good

Elena

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location is absolutely the best, right in the Centre, walking to all places of interest.
Stayed 3 nights in Apr 2024

10/10 Excellent

Matty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, vibrant and busy area, good local food, walking distance to most places, clean and comfy room
Stayed 3 nights in Jan 2024

10/10 Excellent

Diemmyx

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like how they were there 24 hours. They were super attentive and clean.
Stayed 3 nights in Dec 2023

8/10 Good

Teresita

Liked: Cleanliness, amenities
Stayed 3 nights in Oct 2023

10/10 Excellent

Juan Jose

Stayed 1 night in Dec 2023

2/10 Terrible

Shanti

Stayed 1 night in Nov 2023

10/10 Excellent

Alex, Mount Eliza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location near city Centre. Very walkable. Good eating options nearby and helpful concierge to recommend. Nice simple room. Clean and well kept.
Stayed 3 nights in Nov 2023

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay at Hostal Marlasca. The property is beautiful inside, the room was clean and exactly as in the pictures, and as everyone says, the shower is amazing after a long day of exploring. It is a very close to Plaza del Sol, and the surrounding streets and alleys are alive all the time, especially on Friday nights and into Saturday morning. I highly recommend Hotel Marlasca, and would stay here again.
Stayed 2 nights in Nov 2023
Response from Joaquin on Nov 5, 2023
Thank you very much for your feedback! We are very happy that you enjoyed your stay with us. Best regards!

8/10 Good

Mikael

Stayed 3 nights in Sep 2023

10/10 Excellent

Isabel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was close to all the sites.
Stayed 1 night in Sep 2023

8/10 Good

Roberta

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Amazing location, really great beds and bathrooms, kind staff, no stress from cleaners kicking you out earlier that check out. Would go back!!! Only cons very noisy so bring your earplugs and 2€ coins for luggage lockers
Stayed 3 nights in Sep 2023

10/10 Excellent

chris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location very clean city centre,the only problem we had was the noise from outside, people being very loud until the early hours
Stayed 2 nights in Aug 2023

10/10 Excellent

Colleen

Traveled with family
Liked: Cleanliness
Very nice
It was in the heart of Madrid and within walking distance of a lot of the sites in the old part of Madrid.
Stayed 3 nights in Jul 2023

6/10 Okay

jason

Stayed 3 nights in May 2023

8/10 Good

Karen, Vancouver

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, nicely updated, rooms with multiple beds were nice for our family. Staff were nice. Overall I’d recommend, however pillows were not comfortable, and air conditioning took the edge off the heat but couldn’t quite completely cool the room.
Stayed 3 nights in Jul 2023

10/10 Excellent

Francisco E

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Although very conveniently placed and good transportation options around it, there is a lot of partying going on until 5:30 - 6am every day that we stayed (however that is the case for several Madrid areas)
Stayed 3 nights in Jul 2023

4/10 Poor

Martin

Disliked: Cleanliness, staff & service, property conditions & facilities
If you're looking for somewhere close to Sol, then the location is great. Unfortunately, everything else isnt - as per a lot of reviews, it's incredibly noisy from about 7pm to 5am, with people gathering outside the hotel all night (happened Fri, Sat and Sun I was there). The single room itself was adequate but the sheets were dirty and the shower still had hair from someone else in it. The hotel reception is on Floor 2 (not signposted) so you'll find many visitors wandering about lost (oh and there's no signs one each floor to say which rooms are where).The lift is tiny so be prepared if you're bringing a pushchair/bike to carry it up the narrow spiral staircase (no staff offered to help me). So in summary, ok if you're looking for a cheap place to put your head down but I'd suggest paying more and staying elsewhere.
Stayed 3 nights in Jun 2023

6/10 Okay

Luisa

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Perfect location but extremely noisy at night
Stayed 5 nights in Apr 2023

8/10 Good

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Josefina

Stayed 2 nights in Mar 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2022

10/10 Excellent

Jaden

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect!
The location of the Hotel was perfect. Receptionists were all kind and friendly, and the room was spacious and nice. Highly recommended!
Stayed 7 nights in Sep 2022
Response from Joaquín on Dec 1, 2022
Thank you for the feedback! We are glad that you have a nice time with us! Hope to see you soon again! Best regards!

8/10 Good

SAMUEL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2022

6/10 Okay

David

Liked: Cleanliness, staff & service, room comfort
Amazingly central location but inaccurate pictures
The location is incredible, being right in the centre of everything. It's a very lively spot with some of the best restaurants in the city, right on the doorstep. Just note that it's a noisy area so if you're wanting to sleep early and have silence, this is not the spot for you (but it was perfectly fine for me). The hotel room was small but had pretty much everything that I needed. My one complaint is that the pictures of the bathroom did not match what I got. According to the pictures, all the bathrooms are renovated, but unfortunately mine was not and I would not have booked this hotel had I of known this was going to be the case.
Stayed 7 nights in Sep 2022

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great, walking distance to many attractions in Madrid.
Stayed 2 nights in Oct 2022

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Solo travel
The place is well located it's 5mins away from Sol. I'd say that the hotel is okay nothing much more to say a solid 7/10. The place is clean
Stayed 2 nights in Jul 2022

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Room comfort
Old Spanish vibes
We liked the hostal overall because it had a balcony, it was really close to everything and had a nice old style. It also offers flexible checking/checkout. However the room was incredibly small, not the one in the pictures. The towels are not changed daily and the facilities are limited (eg no hair dryer, small bottles of shower gel etc). There’s also a weird smell probably coming from the building which seems old. Moreover, you better learn Spanish if you want to communicate. Other than that, the employees are very nice, polite and helpful. The place seems safe as they have to unlock the door downstairs.
Stayed 3 nights in Jun 2022

8/10 Good

Neyra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pros: Convenient location (walking distance to everything). Staff was friendly. Clean room. Cons: Small (but renovated) restroom.
Stayed 2 nights in May 2022
Response from Joaquin on Jun 29, 2022
Thank you! We try to do our best for our clients!

10/10 Excellent

Luis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good property
Stayed 1 night in Jun 2022
Response from Joaquin on Jun 29, 2022
Thanks a lot!

8/10 Good

tal

Stayed 4 nights in May 2022

8/10 Good

Nathalie

Stayed 4 nights in Apr 2022

8/10 Good

Dajana

Stayed 3 nights in Apr 2022

8/10 Good

THOMAS

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2022
Response from Andrés on Jan 29, 2022
Nos alegra que su estancia haya sido de su agrado y esperamos seguir mejorando día a día Un cordial saludo, HOSTAL MARLASCA

10/10 Excellent

Gustavo

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall great place, first the pros; very centric, clean, nice a renovated room, nice compact bathroom, a/c and heater, big tv, wi-fi, balcony, the not so good; all beds are twin size place together, slow wifi, and noisy street (small price to pay in exchange for the great location)
Stayed 5 nights in Oct 2021
Response from Andrés on Nov 16, 2021
We appreciate your comments and we´ll keep working hard to level up all expectations from all our guests.

10/10 Excellent

AMERICA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Great place to stay!
Stayed 3 nights in Oct 2021

8/10 Good

Verified traveler

Stayed 2 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2019

2/10 Terrible

Ricky

Traveled with family
Disliked: Amenities, property conditions & facilities
Beds are like on an old plywood. Shower is little and needs maintenance.
Stayed 1 night in Aug 2019

6/10 Okay

Joy

Liked: Cleanliness, staff & service
Stay there again!
I have stayed at this hostel twice and each time. The location is great, room including bathroom is small, clean but dated and staff very helpful and welcoming. I would stay there again.
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities
The hotel was modest but comfortable, for the most part. The only complaint we had was that our air conditioner was barely working and so we didn’t sleep our best. The staff was very helpful to us and friendly. I think the hotel was a good value for the mo eye and the location was good, just a couple minutes walk from Sol metro station.
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
It was a great location and very sweet interior, but attention to detail re cleaning and maintenance was disappointing
Stayed 1 night in Jun 2019

4/10 Poor

Nicole

Disliked: Staff & service, room comfort
Overpriced
The place was simple. Though the hotel did not have air conditioning on as advertised. The receptionist was not very polite. Overall, the place was overpriced for what it was
Stayed 2 nights in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

8/10 Good

Stewart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
Very close to main tourist sites, very clean, secure and friendly staff
Stayed 3 nights in Apr 2019

6/10 Okay

Anthony

Liked: Cleanliness, staff & service
Average
Stayed 2 nights in Oct 2018

10/10 Excellent

Patrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A bit of Spain feel.
Very secure orient. Nice location and comfy room
Stayed 1 night in Oct 2018

8/10 Good

frannie

Liked: Property conditions & facilities, room comfort
Close to everything
Hotel was ok for the price you pay, cleaners come everyday. Close to everything
Stayed 7 nights in Jul 2018

10/10 Excellent

mar, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
really good
its cheap GREAT location, plenty of bars, restaurants caffee, shop around. near to plaza del Sol , .! and really liked the hotel definitely come back. thank u
Stayed 3 nights in Jun 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff and location
Amazing amazing staff. Talked to three of them during my stay and they were all very helpful! Perfect location to explore Madrid.
Stayed 3 nights in Jun 2018