Staircase

Reviews of Hostal Oporto

2 out of 5
Hostal Oporto
Calle Zorrilla 9, 1st Floor, Madrid, Madrid

Reviews

7.8

Good

Rating 10 - Excellent. 91 out of 387 reviews" "
Rating 8 - Good. 186 out of 387 reviews" "
Rating 6 - Okay. 80 out of 387 reviews" "
Rating 4 - Poor. 20 out of 387 reviews" "
Rating 2 - Terrible. 10 out of 387 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Stayed 2 nights in Jan 2020

6/10 Okay

J Kin Ping

Stayed 4 nights in Oct 2019

10/10 Excellent

Cecilia

Stayed 2 nights in Oct 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Very central to everything and close to Puerta del Sol
Stayed 3 nights in Sep 2019

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central property
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 5 nights in Aug 2019

6/10 Okay

Ramón

Liked: Cleanliness, staff & service, room comfort
Stayed 7 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Excellent location as 5 mins from the Prado and from a couple of nice cafes for breakfast. Room very small but spotlessly clean.
Stayed 1 night in Jul 2019

8/10 Good

sibbu

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great tips from the people in charge of front desk. Very close to major attractions
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is an old property in Madrid, full of charm and character. It was a bit hard to find , but still a great stay.
Stayed 1 night in Jun 2019

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good time but for pickpockets
Stayed 2 nights in May 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful older building, well-maintained. Lovely wooden doors. Typically Spanish looking.
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Great Location, friendly Staff. Quiet place. Small barhroom
Stayed 5 nights in Mar 2019

6/10 Okay

Jade

Liked: Cleanliness, staff & service
Great location! Walls paper thin & bathroom tiny!
Staff were friendly, room was clean but very dark with not much natural light. The walls were paper thin, we could hear people cough, sneeze and fart in the rooms next door. At one point we thought a laughing lady was in our bathroom! The bathroom was so small, like a cupboard! The bath was half the size of a normal bath (never seen anything like it) and when you sat on the toilet the sink was over your legs! Other than that.... a great location.
Stayed 3 nights in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hostal Oporto is really close to the down town. I like it
Stayed 1 night in Jan 2019

8/10 Good

angela

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
El hotel genial súper bien ubicado y trato en recepción genial. Ahora el baño de pena aparte de súper pequeño con pelos no sé si de la que limpia el baño o de las personas anteriores ... pero por lo demás todo genial.
Stayed 3 nights in Jan 2019

10/10 Excellent

Tricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendliest Hostal in Madrid
Excellent customer service. Jonathan, Maria Isabella, and Oscar were very friendly and helpful. This is an affordable location within walking distance to many great restaurants, museums, and other must see sites in Madrid. No need to take a taxi or rent a car if staying here.
Stayed 6 nights in Dec 2018

8/10 Good

Tom

Liked: Cleanliness, staff & service, room comfort
Ideal for New Year in Madrid
Turned up at 1am and there was a 15euro late fee which I thought was understandable. The receptionist did not speak much english, luckily my Spanish friend was on hand to help out. The room was more than ideal as I was travelling independently and meeting friends in Madrid. The room was clean, although predominant noise came from the pipes at times when neighbouring rooms were having showers etc. and you could hear a lot of movement in the corridor. Wifi was not working in the rooms which was a massive let down, ended up spending around 10gb of data during the days recovering from the nights. Overall good for the price and time of year.
Stayed 6 nights in Dec 2018

8/10 Good

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple clean accommodation near Sol
Good option near sol. Since I booked over a very busy weekend price was very high relative to the budget accommodation but with their normal rate is ok
Stayed 3 nights in Dec 2018

6/10 Okay

Lily

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The locatin of the venue excellent, into walking distance to main attractions from the center, five mintues to the Prado boulevard. The cleaning ok, staff ok. The bathroom extremely small, with no window, toilet paper places over the dust-bin, and a lot of noise during the night. You could hear virtually EVERYTHING from the other rooms, even people walking on the stairs of the building.
Stayed 5 nights in Nov 2018

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities, room comfort
Was ok. Central and cheap but v basic. Very noisy during the night. Thin walls and noisy street.
Stayed 3 nights in Oct 2018

8/10 Good

LESLIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel, friendly staff 15minute walk from sol metro station
Stayed 2 nights in Oct 2018

6/10 Okay

María Teresa

Disliked: Cleanliness, staff & service, room comfort
Location is great but in the 3 night stay, they never clean our room. The bathroom is extremely little.
Stayed 3 nights in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Needed a room for one night and this place served that purpose. Rooms in Madrid hostels are single occupancy and this caught me off guard as rooms in the US are double occupancy...be aware or prepared to sleep on the floor.
Stayed 1 night in Oct 2018

8/10 Good

Murray

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Sep 2018

8/10 Good

Tanvi

Liked: Cleanliness, staff & service, property conditions & facilities
GREAT location, decent, tiny rooms.
Service: We were checked in by a lady at the front desk on the 1st floor (the hotel is spread over 2 floors). She was extremely helpful in answering our questions. We had a bit of trouble with the wi-fi but she helped us out pretty quickly. Location: Great location! It's a short walk to most of the popular areas- Puerta de Sol, Plaza Espana, San Miguel market etc. It is on a side/ quiet street though. Rooms: The room was definitely on the smaller side- probably to be expected in a city like Madrid. If you have a decent amount of luggage, maybe look for a bigger room- we ended up stepping over our suitcases to get anywhere. Also, the bed we got was definitely not a Queen- felt more like a Full size and creaked everytime you turned which was not comfortable. Bathrooms: Decent, clean bathrooms. Shower was not very good. Overall, decent value for money. A more comfortable bed would have made my stay!
Stayed 2 nights in Sep 2018

8/10 Good

k

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet location. Clean. Walking distance to city center and train.
Stayed 4 nights in Jun 2018

4/10 Poor

Riv

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Poor hotel
Stayed here for 4 nights recently and was very disappointed.ypu get what you pay for but don't expect more than a basic room. Air conditioning does not work properly and was actually taped up on our arrival and smells you have a fan on ceiling to move air. no daylight comes in room window,no kitchen facility, no kettle facility room but also no shop nearby at all to go and buy water to keep in room. Bedding not changed in 4 days. You request whether you want make to go in each day by hanging a door sign up. We said not needed one day but they still entered the room and the air conditioning switched off each day. Rooms very small and bed uncomfy. Bathroom so small you cannot move when you come out shower. Be careful on wooden staircase as you enter the building as the wood is bowing due to age. Very disappointed and would not stay here again. The hotel is situated in a quiet street 10-15 mins walk away from the metro and bus stops and main central bars restaurants. Clean and good service.
Stayed 4 nights in Jun 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2018

8/10 Good

Shafak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice holiday 😍
It was good , overall, specially the location was great .. thanks 🤗

6/10 Okay

Susan

Disliked: Property conditions & facilities, room comfort
Good Location with Some Extra Features
Very noisy with paper thin walls. The sounds of sex ring all hours day and night. Some people may enjoy this, some not. Wonderful location but stay some place else.
Stayed 3 nights in Feb 2018

6/10 Okay

Alexander

Disliked: Staff & service, room comfort
Great location on budget
Nothing bits this hotel location: right behind T-B and 5 min walk to Prado museums. Walking distance to Atocha and EMT24 bus to the airport. Quiet street, a lot of options to eat nearby. Initial access for check-in is not easy. Room just good enough to sleep and nothing else. Tiny bathroom.
Stayed 2 nights in Jan 2018

8/10 Good

James, Milan

Liked: Cleanliness, staff & service, room comfort
Simple, clean and fabulously situated.
This hotel is absolutely simple and totally without frills, but if you require cleanliness, unfussy comfort, helpful staff and a fantastic position right in the historic heart of the city within quick walking distance of all major tourist sites including the Prado at a budget price, this is unbeatable. Lovers of minibars, fluffy towels, complementary dressing-gowns and chocolates on pillows need not apply.
Stayed 1 night in Dec 2017

2/10 Terrible

Masako, New York City

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Affordable near the city center
The hostel is on a small quiet street, which I like. The girl who checked me in was so nice and helpful that I thought was an excellent start. However, my room was very small, which I didn’t care, but very dark all day and I couldn’t hardly tell when the sun rose. Daily cleaning was not complete. The shower curtain was not long enough to cover the entire shower stall, and on the first night I had lots of water splashed on the bathroom floor. I wiped it with the foot mat. The next day a new foot mat was not provided. I also noticed the sink in the bathroom and glass shelf above it, etc., were never cleaned during my 4-night stay. The shower curtain must be replaced because the smell of it even reached the bedroom. I have read good reviews about this place, too, so there must be better rooms ????. Overall all I can say is you get what you pay for. Often even if you don’t pay a lot, you have a surprisingly nice stay. This time it didn’t turn out to be that way. For travelers who prefer to stay near the city center and attractions, the location is excellent though.
Stayed 4 nights in Nov 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Great location
Basic accommodation with a great location. In walking distance to major museums. Lots of restaurants all around.
Stayed 3 nights in Nov 2017

4/10 Poor

YY, Bogotá, Colombia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad hostel
I was in the hostel for two nights and it was an experience that I do not want to repeat. The room was close to another room that has a problem with water, so I listened the water's sound to the whole night. In addition, the bed has some kind of mite and it has scratched in my body the whole night. Really, I do not recomment this place. Finally, if you have a big luggage please, do not go there, you need to go up long stairs to arrive to the reception.
Stayed 2 nights in Nov 2017

4/10 Poor

Isa, London

Disliked: Property conditions & facilities, room comfort
Conveniently placed hostel, just don’t expect much
The hostel is in an exciting place, conveniently located near the metro and The Madrid centre. Plenty of cafes/restaurants and shops around, so the location is great. The hostel on the other hand is not so great... The room was spacious and clean, but it is very old fashioned. This wasn’t the problem however. The room is not equipped at all for winter weather. The sheets were extremely thin with no extra blankets and room was feeezing in general. There was an air conditioner, but the heat settings did not work so there was nothing to warm the room up. The ensuit was extremely tiny, barely space to sit down without your knees hitting the door, and an extremely weak shower. There are also no kitchen or dining facilities so nowhere to store food or be social with other guests. Overall, I would not stay there again personally, but visiting Madrid is a must!
Stayed 3 nights in Nov 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
A basic hostal in a great location. Walk to the three major museums ,Major Square and more restaurants than you can imagine.
Stayed 3 nights in Oct 2017

10/10 Excellent

Antoan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place :)
It was nice and clean hostal in the city center. Everything is near. Will recommend it.
Stayed 5 nights in Oct 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Good value for money considering its central location easy to access main tourist venues, and the bus to the airport.
Stayed 3 nights in Sep 2017

6/10 Okay

Hector

Disliked: Cleanliness
It was soso. They did not change the sheets or the towels and the soap they put in is liquid and serves as a shampoo.
Stayed 2 nights in Sep 2017
First of all, we would like to thank you for staying with us. Regarding your comment, we do not understand why you say that we have not changed the towels. Every day you have had clean towels, I personally gave you clean towels one of the days. True, the laundry service is saturated these days and it has arrived very late. The clean towels were delivered after 12.30 in the morning. The sheets are changed with each new client. In the long stays, you can see in the conditions of your reservation, that they are made change of sheets every 3 nights. It is also true that if we see that the sheets are dirty, we make the change even though the deadline has not passed. In your case, we have applied the normal policy because your sheets were clean. If you would have asked for change of sheets, we would have changed the sheets even if it was not on your deadline. We have no problem with that. Our priority is our customers. Thank you very much for being with us.

8/10 Good

Subhasish, Bhubaneswar, INDIA

Liked: Cleanliness
OK for 2 couple of nights in center of Madrid
The hotel is in the center of Madrid very near to Peutro de Sol. Room was OK, just fine for single person though hardly any place to move around. Actually I had difficulty in keeping my big suitcase in the floor, just not enough room. The toilet was clean but extremely small. Particularly the shower place is very very cramped ... while bathing the water was spilling over to the floor. The check-in stuff was nice. It is OK if you are alone and wouldn't spent much time in the room. But plus is it is so near to 3 metro station, Real Palace and major fun area (the Sol).
Stayed 2 nights in Jun 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

G

Liked: Property conditions & facilities
short stay
I stayed for 2 nights. Room was small, but was great for a short stay. Not brilliant, but enough. Would stay again. Very close to the centre, perfect.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Seyed Ali

Liked: Cleanliness, property conditions & facilities

8/10 Good

Verified traveler

Basic but convenient
Perfect if all you need is a base to shower and sleep! Very basic, but brilliant location and the staff were friendly.

2/10 Terrible

Robert

Disliked: Cleanliness, property conditions & facilities, room comfort
Hostel should have been "hostile" to the senses.
It was horrible. Narrow dark hallways leading to a room with a bed, cheap furniture, and a bathroom that I would have easily traded for an outhouse. Will sitting on the toilet, my right leg was totally under the sink and to be comfortable that way, I had my left leg in the bath tub (if you can call it that). It was like a wash tub with a hand water wand hanging above it. Their are much better rooms available for a few dollars a night more, but you may not find them on the Internet!!!

8/10 Good

robin, S.F. and L.A.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 girls from California
The stay at this Hostel was pleasant although we ended up staying up stairs at another named Hostel because something went wrong with the reservation, we did not stay at the Oporto but they were run by the same people. Any problems we had were fixed immediately and we did have one or two. We had a room for three, private bathroom was very small but we had a bathroom with a tub shower combo so no complaint. Just want to advise there is no elevator in this Hostel so be prepared to carry your bags up stairs although the Mr. at the desk was very, very nice about helping the girls with luggage. Very close to everything in the "downtown" area if you will. Quite Hostel would stay there again and would recommend it as well. The hostal was very close to Government buildings so that was interesting. Stayed 5 nights While visiting the lovely city of Madrid.

10/10 Excellent

ricardo, Guatemala

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel close to city center
I stayed at Hotel Oporto for three nights and my experience could not have been better. Nice room with comfortable beds and all needed facilities. Breakfast was paid (only sad thing) but still pretty cheap (3€). Conveniently located near El Prado Museum and the Gran Via. Only thing to improve is to have a better sign of the hotel at the front door. It is hard to locate at first if you dont know Madrid.