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Reviews of Hostal Rivera

2 out of 5
Hostal Rivera
Calle de Atocha, 79, Madrid, Madrid

Reviews

7.6

Good

Rating 10 - Excellent. 111 out of 468 reviews" "
Rating 8 - Good. 191 out of 468 reviews" "
Rating 6 - Okay. 134 out of 468 reviews" "
Rating 4 - Poor. 22 out of 468 reviews" "
Rating 2 - Terrible. 10 out of 468 reviews" "

8.4/10

Cleanliness

7.6/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Richard

Liked: Cleanliness, property conditions & facilities
The place was ok to good. The area was not fantastic. It was like the international quarter. But not unsafe.
Stayed 1 night in Feb 2024
Response from Juan Manuel Rivera. on Apr 23, 2024
Thank you very much.

10/10 Excellent

Wilber

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023
Response from Juan Manuel Rivera. on Dec 20, 2023
Muchas gracias.

8/10 Good

Eugenio

Stayed 1 night in Oct 2023
Response from Juan Manuel Rivera. on Oct 19, 2023
Muchas gracias.

6/10 Okay

David

Liked: Cleanliness, staff & service
It is within walking distance of the train station, the Prada and other touristy areas. It’s not your 5-star hotel, but for a “hostel” I had my own room and bathroom. No complaints.
Stayed 4 nights in Oct 2023
Response from Juan Manuel Rivera. on Oct 8, 2023
Thank you very much.

10/10 Excellent

Elsy

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and great location.
Stayed 2 nights in Jul 2023
Response from Juan Manuel Rivera. on Jul 30, 2023
Thank you very much.

8/10 Good

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from Juan Manuel Rivera on Jul 3, 2023
Muchas gracias.

10/10 Excellent

Vishal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2023
Response from Juan Manuel Rivera Santos. on Jun 20, 2023
Thank you very much.

8/10 Good

Edward

Liked: Staff & service, room comfort
Worked fine for us.
This is a funky, old style European hotel with a small elevator running up the middle of the staircase. It needs updating and repair and the room is small. That being said, the location is very convenient with the metro close by and an excellent bakery next door for a morning coffee and pastry. Not for everyone, but fine for flexible intrepid travelers.
Stayed 4 nights in May 2023
Response from Juan Manuel Rivera. on Jun 5, 2023
Thank you very much.

6/10 Okay

Wayne

Location is excellent
Stayed 2 nights in Mar 2023
Response from Juan Manuel Rivera. on Mar 26, 2023
We improve in the future.

10/10 Excellent

Sontichai

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly and clean.
Stayed 5 nights in Nov 2022
Response from Juan Manuel Rivera. on Nov 20, 2022
Thank you very much.

10/10 Excellent

Marjan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, clean rooms
Great location, all major attractions in walking distance. Bars, restorans, cafés in close proximity. Metro station 50 m. away. Small but clean rooms. Internet service not available in the rooms, only in common area. Polite staff, non English-speaking but they will do their best to provide information you need. Overall, worth for the money. Recommended!
Stayed 4 nights in Oct 2022
Response from Juan Manuel Rivera. on Nov 1, 2022
Thank you very much.

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2022

8/10 Good

Gilles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and good value for money.
Stayed 7 nights in Sep 2022
Response from Juan Manuel Rivera. on Sep 16, 2022
Thank you very much.

10/10 Excellent

Wilber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2022
Response from Juan Manuel Rivera Santos. on Sep 13, 2022
Muchas gracias.

10/10 Excellent

Sopho

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is in a very good location, close to the train station, on the third floor of an old building, with a small lift, with clean rooms. Every day they clean and help if anything, they called us a taxi which helped a lot
Stayed 4 nights in Jan 2022
Response from Juan Manuel Rivera Santos. on Jan 20, 2022
Thank you very much.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Clean but very dated
This would be an amazing place to stay if they updated and replaced linens with holes. Otherwise, no faults.
Stayed 2 nights in Feb 2020
Response from Juan Manuel Rivera. on Feb 26, 2020
We are sorry with the faults.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020
Response from Juan Manuel Rivera. on Jan 23, 2020
Muchas gracias.

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019
Response from Juan Manuel Rivera. on Nov 7, 2019
Muchas gracias.

8/10 Good

Ileana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean
Nice and clean
Stayed 4 nights in Sep 2019
Response from Juan Manuel Rivera. on Oct 3, 2019
Thank you very much.

8/10 Good

san, ft lauderdale

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
is comfortable, good location , not expensive , renewed installations.
Stayed 2 nights in Sep 2019
Response from Juan Manuel Rivera. on Oct 1, 2019
Thank you very much.

8/10 Good

Verified traveler

Stayed 2 nights in May 2019
Response from Juan Manuel Rivera. on Jun 16, 2019
Muchas gracias.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Convenient to sights without the craziness of Sol. Also the Metro stop is practically at the doorstep. Room was small but clean, having a private bath at this price was a real plus.
Stayed 1 night in Apr 2019
Response from Juan Manuel Rivera Santos on Apr 10, 2019
Thank you very much.

10/10 Excellent

Marianna

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet hotel in the busy street.
The hotel itself is located in the busy street in the center of the city. The location is great, close to everything - the train station, museums, parks. I stayed in a very clean room. The windows faced the inner yard, so it was very quiet all night. There was no coffee maker, nor fridge in the room, the furniture was not too new, but for the price I paid, it was more than acceptable. It's OK to stay for one night. Might use it again.
Stayed 1 night in Mar 2019
Response from Juan Manuel Rivera Santos. on Mar 17, 2019
Thank you very much.

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice smallish room with balcony
Excellent location, walking distance from Atocha station and Sol, and just a few steps to metro station Anton Martin. Room not big but quite cozy has everything to meet a traveller's basic needs. My room had a small balcony to take in sunshine and views of Calle Atocha. Friendly host. It was nice for my overnight stay in Madrid.
Stayed 1 night in Jan 2019
Response from Juan Manuel Rivera. on Feb 8, 2019
thank you very much.

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
The hotel was fine for the price but our stay was less enjoyable due to noisy construction in the neighborhood.
Stayed 2 nights in Jan 2019
Response from Juan Manuel Rivera. on Jan 18, 2019
We are sorry due to noisy construction.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great..
Great location. Nice and very helpful staff Easy to find Everything was great but property kinda old..
Stayed 1 night in Nov 2018
Response from Juan Manuel Rivera. on Dec 5, 2018
Thank you very much.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value For Money
Room was very comfortable and excellent value for money! Reception very helpful!
Stayed 1 night in Jul 2018
Response from Juan Manuel Rivera. on Aug 6, 2018
Thak you very much.

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Arrived 30mins before check-in time and left luggage with owner. Returned 40mins later and my bag was open! Owner couldn't understand English when I was questioning him about it. Room itself was clean and basic but the owner/service was appalling. Spent one night and couldn't wait to get out of there. Changed accommodation for the rest of my Madrid stay.
Stayed 1 night in Jun 2018
Response from Juan Manuel Rivera. on Jun 27, 2018
We are so sorry.

6/10 Okay

Senior, Toronto Canada

Disliked: Property conditions & facilities
The location is very good and close to a lot of sight seeing places. If you are on a budget and staying over for a day or two its OK. Convenience and no frills over luxury. You need to ask for more toilet paper and small piece of soap. But you get what you pay for.
Stayed 2 nights in Jun 2018
Response from Juan Manuel Rivera. on Jun 10, 2018
We are sorry for toilet paper and soap.

8/10 Good

Vicky

Liked: Cleanliness, staff & service
It's ok but not great
The staff was very friendly and helpful. The bed was not very comfortable. Wifi only available in common area. Lift/Elevator extremely small. Online it states rooms available as of noon but it's not the case. Because checkout is noon, the rooms are available for checkin closer to 1-2pm. The cleaning lady was really nice and got started on our room right away but she wasn't happy about it. Wish the check in time was updated for future travelers.
Response from Juan Manuel Rivera. on Apr 23, 2018
Thank you.

10/10 Excellent

Gabo, Tijuana, Mexico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good place close of everything
The place is a condominium in a second floor and it is more like a guest house than a hostel, clearly managed by the owners who live in the same floor some doors away from the rented rooms, however, that is not a bad thing, not at all. The place is clean, close of many tourist attractions, places for eating, for buying food and specially close of the subway which is just a few meters from the condo. For an independent entrance and exit, you receive three different keys for crossing the three doors that separate you from the street. The hostel is inexpensive and you will receive what you pay, in our case, a small room with two twin beds placed together to form a queen size bed at the European style. A big closet, one table, one chair, a small TV without cable but with access to many local channels that help to put you in the Spanish mood. A clean bathroom with bidet (weird to use but better than toilet paper LOL), shower, small tub and a dryer. Our room had a balcony with a wide view of the street and a small heater that was hottest than we thought considering the size.
Stayed 3 nights in Mar 2018
Response from Juan Manuel Rivera. on Apr 4, 2018
Thank you for your critical review.

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
----- was just an okay accommodation. Good locatiom and good for the price
Stayed 3 nights in Feb 2018
Response from Juan Manuel Rivera. on Feb 25, 2018
Thank you very much.

8/10 Good

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2018
Response from Juan Manuel Rivera. on Apr 11, 2018
Gracias.

6/10 Okay

J, Ireland

Good no frills accommodation
Good basic accommodation in location close to city centre and metro station. Room was everything that was needed for a short city break. Supermarket close by. Would have liked separate pillows rather than one long pillow for sharing. Kettle in the room would have also been a good addition.
Stayed 2 nights in Nov 2017
Response from Juan Manuel Rivera. on Nov 27, 2017
Thank you very much.

10/10 Excellent

ALEXANDER E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great option close to Atocha train station
This place was just what I needed for my one night stay in Madrid: very close to the Atocha train station and to Madrid center, simple buy cozy room, very clean, allowed me to check in at 1pm, which I really needed. If you need something simple, affordable and well located, this is the place.
Stayed 1 night in Nov 2017
thank you very much.

4/10 Poor

peter

Disliked: Cleanliness, staff & service, property conditions & facilities
Tiny room, other than location, best avoided. It was difficult to find space in any other hotels
Stayed 2 nights in Oct 2017
We are sorrry. Best regards.

8/10 Good

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017
Thank you very much. Hostal Rivera.

8/10 Good

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017
Thank you very much.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you very much.

6/10 Okay

Gaurav

Disliked: Staff & service
Pros: Location was great and only 15 mins walk from central station. Loads of eating options available outside. Dominos was on opposite and McD was just 5 mins walk at the corner of street. Room was spacious and attached bathroom with tub (size was small though) Cons: Wifi was available but no range inside room. You have to be in the balcony to use the wifi. There was no kettle provided in the room for tea or coffee which was very sad. Single beds available in the room which were joined to make them double but splits very easily. Overall: Not bad if host improves the wifi signals and provide at least a kettle in room for making tea/coffee.

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Madrid hotel
The staff was very helpful and checked me in quickly. Only downside was both mornings the electricity was off when I woke up so I had to shower in the dark the first morning. The 2nd morning it was on & off a few times. I never found out why but staff was aware so maybe it's been fixed. Room was clean & basic.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Nice hostel in the city centre
In good localization and very clean...................................

10/10 Excellent

ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
close to main railway station for day trips away.
Great stay, room very clean, beds made, clean towels. Noisy street so bring ear plugs for a good nights sleep. Good cafe across the road, Pannus, for breakfast and nice deli next door for snacks.

8/10 Good

Heather Yu Yan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for a good price!
Cheap and great location!

8/10 Good

John, Birmingham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location , not far to walk to main locations

8/10 Good

Francesco

Liked: Cleanliness, staff & service, property conditions & facilities
Camera minimale ma ottimo prezzo per visitare Madrid.

6/10 Okay

Regino, Paranaque City, Philippines

Disliked: Staff & service, property conditions & facilities
It is value for money.
Room is ok but wifi is only in 1st floor. My daughter cannot connect as they are staying in second floor.

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Jim, West Kelowna, BC, Canada

Liked: Cleanliness
Disliked: Room comfort
Great budget room in central location.
For those with a budget as priority. Clean, centrally located, lots of hot water, good wifi. Very small elevator, small room and tiny beds. Noisy on the main street. All light bulbs not installed to save money. No thermostat for heating/cooling.

6/10 Okay

Verified traveler

Disliked: Staff & service
It was fine.
Stayed here for three nights. It was fine. The person at reception did not speak English so communication was difficult. Also he wasn't in the office when we needed to check out at 10am, stood outside the office for 5 minutes as he woke up. Came out in his pjs. Also they only gave us two slip packages for shampoo every day, wasn't enough.