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Reviews of Hotel Suites Feria de Madrid

4 out of 5
Hotel Suites Feria de Madrid
Moscatelar 31, Madrid, Madrid

Reviews

7.6

Good

Rating 10 - Excellent. 72 out of 256 reviews" "
Rating 8 - Good. 102 out of 256 reviews" "
Rating 6 - Okay. 51 out of 256 reviews" "
Rating 4 - Poor. 20 out of 256 reviews" "
Rating 2 - Terrible. 11 out of 256 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Sohiela

Liked: Staff & service
Disliked: Cleanliness
It was very far from city
Stayed 3 nights in Mar 2024

10/10 Excellent

Khushnood

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
A lovely hotel in a very quiet location .Very safe and well lit place at night time .Also a supermarket and a metro at walking distance .Great facility to get to central Madrid via metro .The staff very polite and helpful .
Stayed 3 nights in Feb 2024

10/10 Excellent

Nouepeyio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay. Clean and convenient.
Stayed 1 night in Aug 2023
Response from Recepción on Aug 24, 2023
We want to extend our most sincere thanks. The entire team welcomes your visit to our hotel with great enthusiasm. We hope to have the opportunity to greet you again very soon! Receive an affectionate greeting,

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023
Response from Alejandro, Recepción on May 22, 2023
Good morning,Thankyou for your comment, Hope to see you soon again!

4/10 Poor

Matthew

Business traveler
Disliked: Property conditions & facilities
Room was dark and small and hotel was basic. Given the price, I wouldn’t stay here again
Stayed 1 night in May 2023
Response from Alejandro, Recepción on May 15, 2023
We are sad to hear you did not enjoy the experience as much as we would have liked you too. It is always a pleasure to have you here again.

10/10 Excellent

Fiona

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Family Hotel
A great family hotel with wonderful friendly staff and cost effective breakfast options. We will be back :)
Stayed 1 night in May 2023
Response from Alejandro, Recepción on May 9, 2023
Thankyou so much for the comment. See you soon again and good luck with everything!

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Alejandro, Recepción on Apr 19, 2023
Sentimos que no haya sido de su agrado la estancia. Esperemos que la próxima vez podamos cumplir sus expectativas.

8/10 Good

NABIL

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2023
Response from Alejandro, Recepción on Apr 4, 2023
Gracias por su comentario. Esperamos verle de nuevo por el hotel!

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buen Hotel las recepcionistas son muy agradable y amables que buen trato tuve de ellas excelente estuvimos muy confortable en nuestra estadía gracias
Stayed 1 night in Mar 2023
Response from Alejandro, Recepción on Mar 25, 2023
Muchísimas gracias por su comentario Oscar! Mucha suerte con todo y esperamos verle pronto.

10/10 Excellent

Miriam, Bowie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer service
Stayed 4 nights in Aug 2022
Response from Alejandro, Recepción on Sep 15, 2022
Ha sido un cliente excepcional,Nos alegra que le haya gustado la estancia. Aquí estamos para atenderles

10/10 Excellent

Taro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for family
Stayed 1 night in Aug 2022
Response from Recepción on Aug 7, 2022
Thanks for leaving a positive comment. Hope to see your family soon again!

10/10 Excellent

Tamás

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice and clean. Looked even better than in the pictures.
Stayed 3 nights in Jul 2022
Response from Alejandro, Recepción on Jul 25, 2022
We are glad you enoyed your stay. Hope to see you soon again!

8/10 Good

Paramathas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Good service good people
Stayed 1 night in Mar 2022

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 3 nights in Nov 2021

8/10 Good

Sergey

Traveled with group
Liked: Staff & service, room comfort
The place is a bit old, but good value for the money
Stayed 2 nights in Nov 2019

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short Stay, but Great!
We were only there from late at night to early morning, but everything we experienced was just fine. The only complaint I would have is carrying my suitcase up the front few steps. A ramp would have been helpful. But - not a big issue.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a last minute stay after our flight left us. The place was in a very convenient location. Rooms were very clean and staff was su helpful. Would definitely stay here again
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Basic, but good shower.
The hotel has thin walls so it was a little noisy at times. There are not good views, basic rooms but nicely decorated. The bathroom was nice and a good shower. Breakfast was quite expensive considering it was very very basic. They did not even have hot water for a cup of tea! Only a short walk to the metro. I stayed here as I had a business meeting nearby, otherwise it is a bit far from the city to stay here. Staff were nice.
Stayed 2 nights in Apr 2019
Response from G on Jun 13, 2019
¡Gracias por alojarse con nosotros! Su opinión es muy importante para nosotros.

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from G on Jun 13, 2019
Gracias por alojarse con nosotros! Su opinión es muy importante para nosotros.

4/10 Poor

Verified traveler

Stayed 3 nights in Apr 2019
Response from G on May 3, 2019
¡Gracias por alojarse con nosotros! Su opinión es muy importante para nosotros.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019
Response from M on May 3, 2019
¡Gracias por alojarse con nosotros! Su opinión es muy importante para nosotros.

8/10 Good

carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place for a good stay for a good price in MAD
Yea it was a good place and good price
Stayed 1 night in Mar 2019
Response from M on May 3, 2019
¡Gracias por alojarse con nosotros! Su opinión es muy importante para nosotros.

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Needs to be updated. Near to metro station which is good. Terrible internet connection.
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Nice area, far from city center but close to metro, great staff.
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveler

Stayed 2 nights in Dec 2018

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I left something in my room and cannot get a response from the hotel even though I have sent two messages.
Stayed 2 nights in Nov 2018
Response from Lost Item on Dec 9, 2018
Hello, We are sorry for late answer. Can you give us more details? Best regards

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from Recepción Hotel Suites Feria de Madrid. on Nov 29, 2018
Estimado, Agradecemos su comentario, nos ayuda a seguir mejorando, Saludos Cordiales, Departamento de Recepción.

10/10 Excellent

Satoru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2018
Response from Recepción Hotel Suites Feria de Madrid on Nov 29, 2018
Estimada(o), Agradecemos su comentario, nos ayuda a seguir mejorando, Saludos Cordiales, Departamento de Recepción.

6/10 Okay

Mariana, Vancouver

Liked: Cleanliness, room comfort
The room was nice and clean, hotel staff is fairly good still there’s room for improvent but the breakfast was really poor, no fruit or eggs or even yogurt.
Stayed 2 nights in Aug 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
The hotel is really nice and clean. The staff were all great and I slept comfortably. My only concern is that the WIFI did not work nearly the entire time I was there.
Stayed 2 nights in Jul 2018

10/10 Excellent

Jairus, Kuala Lumpur Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to public transport
Convenient. Close to public transport. Highly recommmended.
Stayed 2 nights in Jul 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place, great location, unexpected great service!!
Stayed 1 night in May 2018

8/10 Good

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to Madrid Barajas airport
We spend just one night at the hotel before heading to the airport the next day. Amenities were new, clean and overall welcoming. Huge bathroom and nice size room. We would recommend.
Stayed 1 night in Feb 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly hotel.
Nice hotel with friendly staff. Easy access from highway and to metro station. Parking inside. Safe area with stores
Stayed 2 nights in Dec 2017

8/10 Good

Jonathan Stone, Quiet & safe but Madrid is really safe in general. Close to metro & there's a bus line right in front of the hotel.

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Feria in Madrid.
Nice place. I don't believe it has any actual suites though. In the US, a hotel suite has more square footage for a sitting/leisure area. Nothing like that here but maybe it has a different meaning in Europe. The hotel was undergoing a big transition during my stay. Once the new restaurant is operating, it could be a 3.5 or 4 star hotel, at the moment it's between 2.5 & 3 star.
Stayed 7 nights in Jul 2017
Dear customer, we regret your bad experience, we take note of all that tells us that each Department can fix it. Ask for apologies. The restaurant had closed 2 weeks of reform to improve it and because this open and much better than before a cordial greeting. Rreception Department

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Helpful and nice staff.
Location is great, the staff is so nice and helpful. We had a problem with our room (the AC smelled, and they changed us to a very nice apartment on the top floor. The breakfast was very good. I forgot my recharger and They kept it for me until I picked it up. Very honest, lots of smiles. Perfect location close to the metro. Hopefully they will change the air conditioner filter. The walls are a bit thin and you can hear next door or the people passing in the hall. I wish some of the young guests were a bit more conscious of the noise and the time. Not the hotels fault, they are very nice and helpful, honest people. Oh, they give you two water bottles free per day and you can park for free in the streets around the hotel if you find space.

8/10 Good

clyde, canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally located between airport and downtown.
Clean, comfortable, friendly. A bit loud on weekend nights as its close to a bar but I slept through it. I'd stay there again as its 22mins to airport and equally to downtown.

6/10 Okay

Md Sees, Malaysia

Liked: Cleanliness, staff & service
Nice Hotel near Metro station.
Good hotel. Near to airport and very near to Metro station (around 40 meters). From airpot to hotel by UBER around euro 20. Metro fees only euro 1.50 per trip per person.

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort

8/10 Good

Anthony, Honolulu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In transit through MAD. Easy to get to by metro.

6/10 Okay

Eileen, California

Liked: Staff & service
Hotel located quite a distance from Central Madrid
Lobby is very small and tight, but the hotel staff (from the front desk personnel, to housekeeping staff and that of the restaurant/bar) were all very very nice and helpful. English was spoken by front desk staff and were very helpful with all my requests, questions, etc. The hotel is very quiet. Hotel was kept clean and its surroundings were kept very clean as well. The food at the restaurant was a bit too salty for our palate, but very reasonable considering the amount of food you get. I just wished this hotel was located in Central Madrid. But neighborhood of hotel was very safe and we all felt secure at all times.

10/10 Excellent

Norma I, Philadelphia, PA/Cantabria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
This is a hidden treasure in Feria de Madrid area. The room was very comfortable and clean; the staff very friendly and efficient. The cafe on location is definitely a plus. The location is in the heart of many eateries and a shopping center. It is also minutes away from the airport, & near public transportation to get you to the center of Madrid quickly.

8/10 Good

Grace, houston

Liked: Cleanliness, property conditions & facilities, room comfort
June.
The overnight front desk guy was great and spoke great English which was really helpful because I got in at 12 am.

4/10 Poor

samoon

Disliked: Property conditions & facilities, room comfort

4/10 Poor

samoon

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

6/10 Okay

Dina

Disliked: Room comfort

6/10 Okay

wissam, Afrique

Good
Good

6/10 Okay

LoneTrav

Disliked: Cleanliness, room comfort
Make Do
The most outstanding thing was that the bed was not comfortable. When they cleaned the room they didn't clean the mirror. The café did a good job with the Menu of the Day but the other meals were just so so. There isn't much to do in the neighborhood except walk or go to a movie.

8/10 Good

Helen, Stansted, UK

Liked: Cleanliness, staff & service
OK, for a short visit
I stayed here for business during a medical congress at the IFEMA. Good location as it's only a short walk to the Metro and 3 stops (1 change) for the venue. Hotel staff were helpful. English isn't great for all of them (why should it be?) but no English channels on the TV (or American) which is isolating when you don't speak Spanish. Free wifi, comfortable room, on-site bar and restaurant with terrace (but food not that great, breakfast needs improving, quite poor selection and quality).

8/10 Good

damatriste

Liked: Cleanliness, staff & service, room comfort
very good place for the value
very good place for the value,quiet neiborhood,near the airport