Ratings based on 4,784 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 2, 2015
Sehr sauber, freundliches Personal, Zimmer gut ausgestattet.
4 out of 5
Recommended
for Everyone
by A verified traveler

hôtel très bien situé

Posted May 1, 2015
Pros: chambre spacieuse moderne salle de bains superbe
Cons: petit déjeuner jus d'orange non synthétique
Location: très central proche points d'intérêts
1er soir chambre 2ème étage avec vue sur un échafaudage et un mur avons demandé à changer de chambre pour étage supérieure et vue moins glauque ce qui a été fait le lendemain matin (toujours échafaudage devant les fenêtres mais donnant sur la rue)
5 out of 5
Recommended
for Everyone
by A verified travelerfrom UK

Good central location

Posted May 1, 2015
We went to Madrid for the marathon and this hotel offered a good central location both for sight-seeing and for the start/finish of the race. The staff were very helpful and efficient and our room was very clean, spacious and in the middle of the hotel - away from the street side. The bar area on the top floor was a bit of an oasis from the noise of Madrid but unfortunately there were pre-summer alterations being carried out on the balcony so we weren't able to enjoy the views across the city. Prices for food and drink in this hotel are good value, compared with the current pricing in the city. A great stay and hotel.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Antwerp

nice big room-710

Posted Apr 30, 2015
Pros: friendly personnel
Cons: noise from other rooms near 710 at night
Location: near shops
center of town, very easy for shops and bus routes
4 out of 5
Recommended
for Everyone
by A verified traveler

TOP City HOTEL

Posted Apr 29, 2015
Pros: Lage, Sauberkeit
Location: Top Ausgangspunkt für Sightseeing
Hotel in bester Lage. Metro direkt vor der Haustür, Restaurants und Geschäfte in direkter Nähe. Beim nächsten Besuch in Madrid würde ich das Hotel wieder buchen.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom London

shame about the scaffolding

Posted Apr 29, 2015
Pros: Central location. Ambience of room.
Cons: A guide to TV stations. The location of tea/coffee making facilities or asking if we needed a kettle without us having to ask.
Location: Central in Old area.. could see Palais Reale and teatro from the bedroom . A downhill walk to museums so bus back , Tube Callao 100ms from hotel.
Central,clean and comfortable. Unfortunately the repainting was behind schedule and the scaffolding was still shrouding the Hotel. The noise began at about 8.30 and was very loud. One morning towelled after showering I drew the curtains to find a workman standing outside the window!!! The room was excellent, the hotel very central and the shower just as good as our one at home(this is a very rare thing). As with most Hotels I have stayed in there is no point in having an environmental policy if one hangs the towels on pegs and one still gets clean ones. Where exactly are we supposed to hang them to keep them? Maybe a hang here sign? It is quite noisy from the traffic despite double glazing and ear plugs.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Hannover

Ein "fußläufig" gelegenes Hotel für Madrid

Posted Apr 29, 2015
Pros: Die Freundlichkeit ,die Hilfsbereitschaft und - ein gutes Frühstück für einen kleinen Preis!
Location: Das Hotel befindet sich an der Gran Via am Callao mit Metrozugang zwischen Plaza Major und Puerta del Sol.
Wir haben uns zunächst mit der "Hopp on- Hopp off Tour " einen Überblick über Madrid verschafft und dabei festgestellt,daß wir auf Grund der Lage des Hotels keinerlei Verkehrsmittel benötigten -z.B auch kein Nahverkehrsticket.
4 out of 5
Recommended
for Everyone
by A verified traveler

Prima centraal gelegen

Posted Apr 28, 2015
Jammer van de gevel renovatie waardoor ook het aantrekkelijke dakterras bij ons verblijf gesloten was. Verder een tophotel op een toplocatie!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom lescar

Hôtel très bien situé, en plein centre de Madrid.

Posted Apr 27, 2015
Très bon hôtel 4 étoiles, le personnel est agréable. Nous n'avons pas pu profiter du bar en terrasse avec vue panoramique pour cause de travaux, un échafaudage était présent sur toute la façade de l'hôtel, ce qui explique sûrement la promo dont nous avons profité. En plein centre de Madrid, à 5 min à pied de la Puerta del Sol.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Linlithgow

Hotel Refurbishment

Posted Apr 26, 2015
Pros: Good situation.
Cons: Breakfast not always warm enough.
Pity refurbishing of exterior had not been completed - Certain that it will look splendid when finished and scaffolding down. We would have appreciated notification of the work either by yourselves or the hotel.