Ratings based on 2,502 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from NY

Right in the thick of it.

Posted Aug 24, 2014
Pros: Comfortable
Cons: Nothing.
Location: Too much to list.
Great location. Close to transportation and only a short walk to great sights.
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Madreed por favor!!

Posted Aug 19, 2014
We had a great time at this hotel. It is quite central on Gran Via but the room was soundproof. The chocolate fairy visited every evening -!yummy! The bar tender on the 9th floor was fantastic. The Reception staff were very helpful. The open top bus stops a few doors down and the transport connections were plentiful. Yes, we would visit again.
5 out of 5
Recommended
for Everyone
by A verified traveler from dallas , tx

Would stay again

Posted Aug 16, 2014
Excellent location...great staff... Extremely satisfied
5 out of 5
Recommended
for Everyone
by A verified traveler from saudi arabia

Nice hotel and close to city center

Posted Aug 15, 2014
Pros: Close to city center and comfortable hotel c
Cons: Improve The staff of hotel . Their staff should be more friendly
Location: Close to every things
Nice hotel , clean hotel and close to city center
4 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Excellent hotel, near metro and places of interest

Posted Aug 14, 2014
Pros: Excellent location, Clean and cozy rooms
Cons: Would be better if hotel can provide complimentary drinking water or kettle for boiling water
Location: Excellent location. 5-10mins walk to 2 metro stations , places of interests such as Plaza Mayor, many shops and restaurants
Nice & clean hotel, near amenities : 5-10mins walk to 2 metro stations , places of interests such as Plaza Mayor, many shops and restaurants. Staff were friendly and helpful.
5 out of 5
Recommended
for Everyone
by A verified traveler from Scotland

nice hotel, very clean and in a central location

Posted Aug 13, 2014
Pros: Liked the location, the cleanliness and the friendly staff
found the hotel to be spotlessly clean, staff very friendly and helpful. it was very quiet, including the air conditioning. The dressing gown and slippers brought a bit of home comfort and the lovely fluffy blanket was appreciated to allow us to keep the room cool.
4 out of 5
Recommended
for Everyone
by A verified traveler from montclair, NJ

Nice hotel in the middle if all the shops and cafe

Posted Aug 13, 2014
The staff were very friendly. The young lady who welcomed us gave us good recommendations for best bars and restaurants
5 out of 5
Recommended
for Everyone
by A verified traveler from Essex

A wonderful hotel in a wonderful location

Posted Aug 12, 2014
Pros: it was charming and in a great location
Cons: It doesn't have a pool but that would not stop me from revisiting
Location: Plaza de EspaƱa, Teatro Real, Palacio Real, San Francisco el Grande, Catedral Almudena, Plaza Mayor all within walking distance or on bus route
I can not say enough about how lovely this Hotel is. All the staff are friendly and the rooms are beautiful. It has a wonderful terrace that you can sit on and watch the world go by. The location is great as it is in walking distance of the Royal Palace and other great locations. their is also a tourist bus that takes you to all the major locations that stops within 2 mins walk of this hotel. for 8 Euros (each way) the hotel provides transport to and from the airport or the metro is incredibly easy to use.
5 out of 5
Recommended
for Families
by A verified traveler from New Jersey

Great hotel near the "times square area" of Madrid

Posted Aug 12, 2014
Pros: Really enjoyed the top floor that had a room for watching TV and outside decks, where you could sit and enjoy the views of the city with a drink
Location: right across from one of the main subway stop, shopping all around, busy active area with outdoor cafes
Very nice hotel near the subway and busy shopping area of Madrid, convenient location but quiet room with good internet. My favorite park though was the roof top deck where they served drinks after 3:30--great place to sit and look out at the city and enjoy a glass of sangria.
3 out of 5
by A verified traveler from Khobar, Saudi Arabia

Hotel Atlantico

Posted Aug 8, 2014
Room was great, I had one on the third floor. Frankly I booked this hotel because it had vip access for elite members of expedia but I received no special treatment and when I mentioned that I was Gold member in expedia they had no idea what I was talking about, and the next day they offered me welcoming drink vouchers to their hotel bar. Receptionists were not welcoming and never seen one smiling. Rooms are clean and housekeeping is great. Overall if you are booking this hotel expecting special treatment being an expedia member, don't.